Customer Ratings & Reviews

I outgrew the remote that came with my harmony hub so I purchased this one since it can be setup for use with 10 devices. The remote takes a bit of tech knowledge, but I have no complaints. It takes longer to setup because of its robust feature set which is the norm for devices like this. The software is very easy to use and I currently use it to control about 5 devices and my harmony activities as well.

This is a great remote for the price. Easy to setup and use.

Put all my Remotes into One A must for any Buyer a great Buy

Logitech does a good job of keeping up with the products on the market. The matching of the remote to the various components in the system is pretty easy. However there are missing functions which only work with the dedicated remotes, so the"universal" title is a little bit misleading. Overall, it's a fine way to control most of the system with a minimum of clicks...

I’m not going to lie the software to program this thing looks ancient and it’s pretty clunky but you only need to use it for the setup. Once you get passed that and the remote is programmed it works great. Rather than having to turn on all my devices one by one and switching HDMI inputs for different activities I can press one button on the remote and all the steps are done simultaneously. It’s a great convenience and I love it.

This is a great remote for the price point. It can control several devices and is easy to program. You just need a computer to plug it into and know the model number of what you want to control. The Harmony Software walks you through the rest. The only reason I left a star off is because the top buttons aren't the best design and sometimes get stuck when pressing them. Either way, this is an amazing remote.

Goodvalue for money.Easy to work with.simple and inexpensive

Fairly easy setup for a relatively complicated device. I think you need a PC. A phone would be difficult to use as a setup device given you need to see a fair amount of stuff on the app to program the unit. The shortcut buttons at the top to turn on and set multi devices is very useful and very easy to get up and running. CUSTOM programming additional buttons is a bit trying. Just stick with it. Once you get the hang of it, you can make this thing do a lot of steps if you need them. My system requires 12 keystrokes to switch from the sound bar to headphones. Now with 1 push of 1 button I can toggle to the headphones or back to the sound bar. Oh and the 4 remotes that were always someplace I wasn't are replaced with 1.

I purchased two 650s over the years as they failed (they didn't constantly dropping them, shock). So, after many missed catches of the last one, I purchased this new 665. Excellent choice. Handles as many devices as I needed, and the really nice surprise was the My Harmony migration process from the old 650 to the new 665. I plugged in the 665 and My Harmony was all set to copy all the programming from the 650. I tried it, being a bit skeptical as most migration programs don't work. This did! Smoothly, quickly, no issues at all. I also prefer the tactile feel of this remote over the 650s. That is a personal preference, you'll know when you try it in the store. All in all, a pleasant and very positive surprise as a replacement remote.

I have been using harmony remotes for years to get rid of remote clutter and maintain family happiness. I bought this model to replace the older 670 model which lasted about 4 years before some of the buttons wear out. These remotes to chew up AA batteries and I recommend using rechargeable or lithium to get longer life out of them. Occasionally things can get out of sync, but when that happens, there's a convenient help button and you just follow the prompts to correct the problem until it gets resolved. Each step it asks, did that fix the issue and if so, you are back in business.

This remote works well and is easy to use and switch between devices being controlled. I really love using it. The only issue I had was with the software downloaded to set the device up. My Apple Mac book pro gave me a message saying the software needed to be updated to work better. It still worked but it doesn't instill confidence when one of the first things you do needs to be updated.

Great remote that's easy to setup and use on a daily basis.

If the user makes an error, the entire program is up set and makes it difficut to use. It was properly set up by a highly competent tech and I was provided instruction. No problems there. However two days later I was not sure and hit a couple of buttons and threw the whole program out. I fool around for 15 minutes or so and finally make things work. Not sure what my next step will be.

I've been using Logitech Harmony remotes for about as long as they've been making them. Maybe 10 years now? A couple of the buttons were wearing out on my 650, so I got this vastly more capable unit for a great price. It's so easy to set up and it does everything. But I didn't like a few things. 1) the battery wears out in a few days, so it needs to be charging whenever it's not in use, 2) the volume buttons can't be pressed without picking the unit up as I like to keep it on the TV tray and just press the button, and it's so powerful, and 3) that you have to go through menus to do nearly everything. The older, uglier 650 didn't have to problems. I gave it 3 stars because I've got some unique gripes that may not be an issue for most people. It is a beautiful device though. I sure hated to return it.

I recently purchased the Harmony Smart Hub and anticipated using this remote as a complement to the hub but it doesn’t have the greatest user interface.

This remote provides a way to control TV, DVR, DVD, audio, surround sound, radio, etc. all from one device rather than needing to use a different remote for each box. Programming can be a little confusing in terms of getting the right input for each box, but once the set up is complete it is a convenient way to watch tv, listen to radio, watch a movie, etc. with just the press of the corresponding button on the remote.

The program option on this remote is the best I have ever used. It makes programming multiple devices simple. I bought my first remote for the tv and soundbar in my family room because the sound bar quit connecting to my tv so I had to use two remotes to change channels and adjust the volume. Using the “activity” program option on these remotes pairs and programs which device is used for volume and channel selection. My second one, used in my basement, controls my tv, my receiver, and my Apple TV. The activity programs on this remote, tv, music, and movie works with only one issue that is quickly and easily fixed using the help button. Every device does not always turn off when power is selected.

I have had 2 previous Harmony 650 remotes and they are the cat's meow. The 650 is no longer available and this is a functional replacement that is very similar if not identical to the 650. However, the price on this model is approximately 50% more than the 650, but then everything has gone up in price. Would buy again.

this control is the best and the price is not bad at all!

I like this a lot for turning on and off multiple devices