Customer Ratings & Reviews

The Bad: These remotes are not mechanically robust enough to take a fall on the floor without internal damage. If you have Kids, animals or clumsey adults it will eventually get knocked on the floor from a table, chair, etc,etc. They also go thru batteries quickly. The buttons will wear out and the function will no longer work. I have purchased silicon protectors to see if that fixes the hitting the floor problem. Time will tell. The Good: Tha Remot does work well. The programming is pretty easy. Just have all of your equipment model numbers available. I have owned 5 of these remotes. It is the only remote that I found that can control all my devices not just individually but in the operation modes that can be set up. ie, TV mode, Movie mode, Game mode, Netflix, Disney+, etc,etc. I have found other remotes but they require factory programming. They are much more expensive and then there is the programming charge. I don't want to mess with that. It does what I need but could be much better. At 50.00 dollars it is pretty expensive to replace because of poor mechanical design. I would buy again.

I've been using Harmony remotes for years, and I like the simplicity of using one remote instead of several. They are simple to use and easy to program, assuming you have all the model numbers of your devices. The software is easy to use and the customization is almost limitless.I do wish the screen was bigger, but i suppose it is to make this model cheaper. I currently use this one in my living room and another, the 660, in my bedroom. The back light on the buttons is nice for low light visibility. I would recommend to have Geek Squad program the remote if you are not comfortable with the programming, as it can be overwhelming and time consuming. Overall, I recommend these to any one that uses at least 2 remotes.

Lots of Small buttons , squished together. In the dark you have to find the button you need by feel. Screen has limited use. Can program a sequence on start up. Watch TV, watch a movie, etc. doesn’t always work. There’s a help button if it don’t. Ask questions of what didn’t come on. If you want to switch from say TV to DVD you have to turn the system off and hit button for DVD

Works well for my devices: 4k Roku TV, older BluRay player, Sony A/V receiver, AppleTV, few game consoles, etc. Setup on a computer was simple and lets me do things like "turn on the tv and the receiver, set receiver to Video 1, Roku input to Input 2, etc". It's handy that I can back up my settings in case I have to replace the remote. Devices don't turn on immediately, but it doesn't feel laggy. For the price, it does the job well.

I'm using this as a replacement for a Harmony 550 that I had for many years before it died -- it was pretty simple to migrate my account and update the new Remote. I didn't have to change any of my existing activities or devices to get this set up. I may go back later and reorganize the activities in the remote, but it is good to just be able to get back use my TV and devices again.

The remote works fine. I have different brands of tv, stereo, DVD, and cable box. It controls them all well. I do need to reprogram it so that it does not turn the stereo to DVD when I first turn it on. It is easy to switch it to radio with A couple clicks but in reality I just listen to radio, and tv through the stereo. The remote does have to be programmed with a computer through a sub port.

Cuts down on remotes for sure. Easy to setup and use.

Took a little bit to program all the features I wanted . Actually had to go back in 4 maybe 5 times to add steps i had missed. But all in all ,I now have a remote anyone can pick up and run anything between the tv,tuner,cable box,and it will setup tuner for fire tv but won't actually change things since fire tv is Bluetooth. But I got rid of 4 other remotes.

I purchased this with the hopes of having just one remote for my five devices however this does not work with Amazon Fire Stick. It will not turn it on or off but will operate it past that point. It's because it only works with IR technology verses Bluetooth. Overall good but I will purchase the next model up for the Bluetooth technology next time.

I bought 1. Then bought a second. Excellent product.

Needed better remote. This works better than expected

I regret waiting so long to buy this remote,i tried others and i returned them,i read a lot of bad and good reviews and was hesitant to buy this logitech 665.Now that i own it i can't put it down,i keep thinking of more things to program and it can do macros.I have had this remote for a few weeks and im still using the original batteries.I had read they it was bad with batteries,not mine.I love that it has a small screen and all the buttons light up.Im so impressed with it that i bought the elite for my theater.I highly recommend it to anyone .

I had to replace a Harmony 650 because some of the buttons stopped working. We got years of use out of it, and hopefully they've dealt with the problem by now, and this newer model will last even longer. It's great overall, but you'll need either rechargeable batteries or be willing to shell out for real alkalines on a regular basis because of the color screen.

Great remote, I have now bought one for all my tvs.

It’s a great remote that works on all of my devices

Got this to consolidate all my remotes into one. You must have a computer with internet access to program your devices to the remote. with this being said, the software to program the remote is fairly easy to use, all you need is the name of the manufacturer for your device and the model number. I am able to control my Samsung QLED, Klipsch powered speakers and Xbox one with it. I must say that I can only turn my Xbox on/off as of know.

This remote works great to consolidate remotes for TV, cable/satellite, AV receivers, HDMI switch, etc. It's easy to program and Harmony has an extensive list of hardware that can be programmed. We even have an HDMI switch from China that had the codes preprogrammed. If not, the remote has "learning" capabilities to learn infrared commands not in its database. Previously, we owned a Harmony 700 which was rechargeable. This remote unfortunately is not but we have not had to replace batteries after a month of heavy activity. Alternatively, one could buy rechargeable batteries with an external charging base.

This was my second of the same remote. Using my laptop, it was so simple to program the original. The second programmed itself when I plugged in to the computer. I used the first one so long, I wore out the buttons. Between my tv, dvd player and sound bar, I only need the one remote, even using the apps on the smart tv. I just hope this remote is still available when/if I wear out my new one.

Purchased this remote for my father. I have the same one. The buttons are a bit small and not backlit. It will sometimes not turn on or off all devices and you need to use the help button. That does usually solve all the problems. It’s the best universal remote I’ve tried, but could be a little better if it were less glitchy and had slightly bigger buttons with backlighting. It does frustrate my father a bit though.

I have multiple electronics that I do hook up to this control. The only thing is having to go to the computer, plug-in the remote and program it. It is time consuming. I just hoped that it would be a lot easier and faster to set up multiple devices on it, other than that it’s a great remote control. It does indicate when the battery ‘s are low on power.