Customer Ratings & Reviews

We had an LG Smart remote with a pointer that was chewed up by our dog and didn't want to spend the $100+ to replace the exact remote and wait for shipping. This remote was able to replicate all features we use on our smart tv including pulling up the smart menu so we're definitely happy with our purchase and the in store availability we found at Best Buy!

Overall, this is a really nice device that allowed me to reduce from 3 to 1 remote. Other remotes have a button/ favorite option to launch specific programs (netflix) that this device lacks. But, it is functional with typical home theater elements as wil as the XBox One which does simplify things. I am concerned if the remote drops onto the floor that it may sustain damage.

Harmony isn't prepared for the Roku TVs. This makes for extra button pushing on the Harmony, but overall not too onerous,

Usually rather tech-savvy, found it difficult to get this to work. Perhaps the more expensive models are more intuitive.

The remote works pretty good. I have to working with my Hisense TV, Bose 700 soundbar, DVR cable box, and Apple TV. It does not work with the Amazon fire stick. One problem I am having is I would like to be able to control the soundbar volume while in the DVR cable box. Having trouble making this happen.

At first when I purchased this item I was intimidated when they told me I had to connect It to the computer to program it, but It was honestly the easiest to do. The directions are very clear in the customizations that you can do to this remote are endless. I was able to program everything from my television, sound bar, Apple TV, Roku and even my air-conditioning. Now that I’ve got the hang of it I find myself reconnecting it to add more options for each device. I gave this item 5 stars and recommend it to anybody who has a table full of remotes.

This purchase was to replace one that stopped working. Over all i like the product. My only beef is that it has to be set up after a 15 inch fall from a coffee table. I was hoping this new one did not have the same problem but it does. My vizio sound bar looses it's setting each time. I would buy another one.

I read the reviews on this remote before buying it, and i can agree that for a device that has such simple commands, it was a bit too complex to set up. It took me about 20 minutes total to download the required software and set up 3 devices. That part was simple enough. The part that was a bit frustrating was after syncing the remote with my tv. When i hit the return/back button, it would not work. After some research i figured out that i have to “teach a command” to the remote using the downloadable software. After about another 20 minutes of trial and error I finally got the button working. Im not sure if I’m being ignorant, but i have never synced a remote, and a button not work, and i do not think it should be necessary to “teach a command” that most remotes, including my original tv remote have (i.e. return button). With that being said, i think once the remote is all set up, it may take some time to get used to, but it does make it simple to switch and control multiple devices.

This is my second Harmony Universal remote. This one is a bit tricky. It requires frequent use of the "Help" button to properly manage tasks. Be aware that for MAC users, the software is not compatible with OS 12. Review software requirements before purchase.

This remote does not work with amazon fire tv.....

Can do a lot of things. Plan to spend considerable time and attention to learn it, program it and use it. It is a capable gadget - it does not simplify things. If you are really into gadgets and youth is on your side - consider it. Otherwise, I feel, having : different remotes around the TV is actually simpler.

Have never bought such a remote, but truly happy with it. Controls the TV, sound bar and Xbox with ease. Only issue is trying to use a "back" button, it's all different depending on the device being used and wished the dedicated back button worked. Otherwise, easy to set up and use. Great to only need one remote instead of 3-4.

We picked this up to replace our Harmony 650 which was starting to show plenty of wear after many years of service. The 665 is pretty much identical to the 650 so it was a seamless transition between the two. The best part was that our settings are saved with Logitech so setup was as simple as plugging it into the computer and duplicating the previous remote. Sturdy build quality and easy to use are the cornerstones of this remote and I highly recommend it for those who hate having a pile of remotes sitting around.

This remote worked very well with my Samsung smart TV. Our original remote broke and we purchased this as a replacement. We are able to run our TV, Blu-ray, sound bar, and Chromecast with this remote without issue. The price was great as well. The remote is easy to set up and even easier if you have a working old remote that you can use to program this one.

The unit is not as easy to use as one with articulated buttons. The touch screen does not always seem to pick up my fingers depending on temperature and dampness. Additionally the unit has on occasion performed operations based on bumping the unit or even shaking it. A couple of times it seemed to stop working for no reason and later begin working again.

good remote, difficult to star off with. a computer is needed and model numbers for each device is needed before using the controller. if you drop it, it will do a soft reset but wont delete your devices. i would not recommend for technology inclined people.

I bought it as replacement for a harmony 700 that lasted many years before some of the buttons stopped working. The reason I did not rate it excellent is that despite correct programming, the remote doesn't always tune the audio receiver to the right input. This problem however is usually fixed once you press the help button (on the remote).

My folks got one years ago and it works well with their equipment. I wanted a universal remote to do some basic functions with my Sony Bravia XBR-65X900E, Vizio soundbar and Verizon (Motorola) STB. The Harmony 665 is a very inexpensive for it capabilities... and it's inexpensive because it works very well with systems that are 10 years old. Not so much for Smart TVs. It can pretty much open NetFlix and that's about it. The MyHarmony app is pretty easy to use for setting up basic routines, but beyond that it is extremely painful. There is no way to cut and paste steps or program a common function--for instance, I wanted a task that would set the TV volume to 0 (not mute it). I had to repeatedly enter the same step to turn down the volume 40 times. Anyway if you have older equipment, this is a great remote. Otherwise, I would not recommend it for a entertainment system that includes a SmartTV.

It seems to be ok. The man set it up for our new TV but we needed a new Direct TV equipment to get the best out of our TV. We are supposed to call guy back to finish setting our remote up cause got new Direct TV equipment so we hadn’t been using the Logitech controller been using what came with Direct TV. But need to get guy out to set up with our new Direct TV equipment with Our New TV.

If you haven't had a harmony before, they are pretty well thought out products. Just follow the directions and it'll take pretty good care of you. For whatever reason, this remote has a problem with communication with my Yamaha receiver. I will likely go through the pretty painless process of reprogramming. I suspect, it'll work perfectly at that juncture.