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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 5,869 reviews
  • Rated 5 out of 5 stars

    Top os the line all in one,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Harmony remotes in the past and they are certainly easy to program and operate. I updated my systems and I misplaced my connection cable to reprogram the old ones. Now I can program this one and use the cable to do the reprogramming of the old one or the other room. This particular model in quality at a most reasonable price. I would recommend this for anyone looking to have a single control for their entertainment center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grest remote and easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this remote after tiring with multiple remotes in my living room. Best Buy has a great deal in this remote on Black Friday. The set up was real easy. Just go to setup.myharmony.com and it will walk you thru. Adding components was simple as well. If you know about AV components you’ll have no issues setting this up. The help button on the remote is a great feature if something doesn’t turn on the remote will self diagnose and remedy the issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement for older remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an older Logitech remote which they no longer supported. I was disappointed they no longer supported the item but I have had good success with Logitech items. It was easy to set up and use. I just wish you could arrange the order of the items in the LCD screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile performer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model style has been my favorite after market remote for years and I have chewed through around 6-8 of them over the last 20 years. The only negative I have about this one is that it seems to eat up batteries a little faster than previous ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Vizio TV and a Vizio Sound bar. No matter how many remotes I tried, I could not get the sound bar to turn off without using its’ own remote. I have Comcast and they do not support my model of sound bar. Another suggestion was that I leave the sound bar on 24/7. So, the only acceptable option was to use the Harmony 665. Programmed in all three devices and now I can turn on and off the TV and Sound bar at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    step down remote from my other 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the guys that came out. It's been a good experience all the way around. One exception is the phone service to talk with someone. Very difficult to communicate with that automated service BAD BAD BAD on the phone deal. As far as the remote love it still learning my way around with what buttons do what such as fast forward and such. I'm working with You Tube Tv and trying navigate through their system. One Remote for all is very nice!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value and features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second remote like this one. The first one was the 650, and it lasted about 3 years. Still works, but some of the remove buttons are not working anymore. Will see about the reliability of this one, but so far is working as intended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An Okay Remote, but Maybe Not Worth the Price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An okay remote. Not quite what I was thinking it would be. I was hoping I would be able to control multiple devices easily, but it seems like you have to select the different devices from the screen. It is programmable for one-button actions (turning everything on/off). It does run through batteries fast. Also, it will, on occasion, go through the training menu again, which is really annoying. Haven't been able to find a way to turn it off. It's an okay remote, like I said, but not what I was hoping, especially for the price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well most of the time.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is kind of a nuisance. The process to program everything could be made easier. In use, it works pretty well. Although it still gets a bit lost sometimes. Tv will stay on when you command off. Have to hit the “help” button and re-teach it what the word off means.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of "bang for your buck"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only con I had with this remote was that it was a bit complicated. We are still learning it by trial and error. The pros are that it really does everything you could possibly want a remote to do (except voice commands), and does it well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works as advertised,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using to control Sony tv, roku, Bose sound system. works for all devices. Does not do RF Sony Blu-Ray player. Have been using several weeks and I am satisfied. Setup requires a PC and it is complicated, it doesn't hurt if you can borrow a rocket scientist to help out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to sell this remote(older version) as a former Best Buy employee and I don’t know why I messed around with having 3 remotes for so long. The girlfriend was always messing up the settings on the surround sound receiver or couldn’t find the right input on the tv. The setup took about 5 minutes after typing in the model numbers and have had no problems since. 3 remotes into 1 for under $60 and totally worth not having 3 remotes on the table.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Logitech remote was easy to set up on my windows 10 pc. The overall feel of the remote meaning the plastic housing feels ok but not great kind of cheap. The screen is a little small but functions as advertised. Overall this remote functions well works as advertised and at a great price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for managing multiple devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this remote control it is easy to set up control for multiple devices and it is highly customizable. I like that I can change things to the way I like to use them. One concern is that I am using the MacBook Pro to run the app for programming the control but the latest version of macOS due this fall will no longer support 32 bit apps which this app is. Logitech support says they are working on this issue and hope to have a solution soon. I hope they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional remote.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That Logitech harmony 665 was a replacement for an earlier harmony that the dog ate. It controls 10 pieces of equipment with programming for several functions- watch tv, watch dvd, play music- you get the picture. You could pay more with possibly more functions but then you would have to put a muzzle on the dog every time you leave the room-they are apparently pretty tasty as well as exceptional remotes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase.. I have many devices and this helps on making it all one! I would recommend this device to anyone that wants to only use one remote. Thinking of purchasing another one in the near future. Thanks Best Buy for carrying quality merchandise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech is dependable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best remotes out there. I have been a Logitech user for well over a decade and trust them for quality products (not just remotes). The 665 remote has all the functions you need. It controls 10 devices and countless Activities, such as “Watch TV” or “Listen To Music.” When you connect it via usb to your computer, you can setup devices, activities, layout, buttons, and more. I highly recommend this remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife is jealous

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this has solved a great deal of issues in the house. My wife always places the Spectrum remote on her side, frustrating as it requires me to get uncomfortable to retrieve the remote. With this remote I now tease her about the high tech capabilities this remote provides and the ease of use. I can control my Samsung Tv my Spectrum cable my music and I can access my fire tv cube but have to manually set that up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried one of Logitech’s hub remotes and it would not work with my components. Returned it and bought this instead. I was able to get everything I needed to do done with this remote. Very happy. Programming it is a slight learning curve, but worth the minimal amount of time. It took me less than an hour to get the activities up and running. Everyone in the house has been able to work it with no issues. Well made, worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value, not easy to set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's a super value at this price. however, I have a surround sound system with multiple devices and I couldn't set it up. Luckily, I had a 1st generation Harmony One and Logitech offers the ability to copy the settings from one to the other. That worked great

    I would recommend this to a friend