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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 5,869 reviews
  • Rated 3 out of 5 stars

    Convenient way to control multiple AV components

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with all of my components, regardless of their age, ranging from brand new to maybe 10 years old. Specific actions can be programmed, such as turning on and off various combinations of components, depending on what I want to do. I like the convenience of pressing just one button to, for example, simultaneously turn on the TV, AV receiver, and cable box. It can do more than that, but once things are turned on I usually switch to the remote that came with the program source that I am using, such as the cable box, Apple TV, or Blu-ray player, because those remotes were designed specifically for those devices and provide a better interface to control their operations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Remote and more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote contours to the palm of your hand comfortably. Set up takes time but your option to program it is by computer or your smart phone. Once done I control TV, Sound bar, and cable. I can also add air control, lights & other appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement for multiple remotes. I'm now down to just 2 remotes to control my AV system. Easy setup via the Logitech website. Be sure you note which inputs you use on each device before starting setup. Will not control Roku streaming stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Declutter please

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to mess around with trying to get a cheap universal remote to unclutter things and have no been disappointed by this. It isn't life changing, it just works consistently well. Being able to program macros ("activities") is a nice feature but I rarely use it in practice. Still beats the heck out of juggling remotes as it is very simple to switch devices separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy and easy to porgram

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned an earlier Harmony One remote that didn't work with my new LG TV or Denon receiver. With so many fancy remotes capable of controlling dozens of devices around, finding the right one was confusing, I consulted with a member of the Best Buy staff and he recommended the Harmony 665 because they use them to control everything in the store. I found it easy to program and put in service. It was inexpensive and Harmony's a brand I trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This remote is a life saver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony 665 remote works like a charm. Controls my Samsung led tv, Xbox one, 4K blu Ray player, Apple TV, and Bose LS system (after Bose is set to receive it signals). The setup via computer was simple as long as you have model numbers for your devices - took me 15 min once the software was installed. Now a single button push will run each “activity” movie, tv, Xbox, Apple TV etc - audio system, tv, input source etc. Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these remotes for linking our entertainment devices. It takes a beating with young kids in the house, but holds up really well. Only critique is how quickly the batteries run out. Have some AAs around every few months depending on how much you use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great, Can Be Complicated

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Remote. Easy to attach devices with the desktop program. Young children and seniors who are not tech savvy might have a hard time using the controller. The battery life could be better. Overall Best Universal Remote I have owned. Great Price for all its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent basic universal remote.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent universal remote for the price. Support for the Harmony 665 is incredible. Almost every conceivable entertainment device is in the Logitech library. It took us a couple of tries at programming the remote to figure out exactly how we wanted our entertainment system to respond, but once we did, we are well pleased with the Logitech Harmony 665 universal remote. I heartily recommend this remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Sony remote that came with my 2015 Bravia that was a joke. Buying the Harmony was well worth the cost. Easy set-up and worked great from the start. Took a little learning to find my way around the best way to use it, however learning this remote was way simpler than others I have had. The best part was it worked great while I was learning. Didn't have to figure everything out before it was useful to me. Get one if you are thinking about it you won't regret it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Programming... GRRRR.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONCE you bull through the trial and error of programming, (it can be a PITA), this device works pretty well. One really positive thing is that when a programmed device doesn't start, there is a very handy "help" tool on the remote that works 100% of the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Logitech-Harmony Universal Remote...Quality?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had to use a Universal Remote to get my somewhat complicated TV & Audio system to play together. After about one year of owning my first Logitech-Harmony remote, it just decided to die one day (screen was dark, batteries were good.) To minimize my pain in learning a new system, I just bought the identical remote and was easily able to download my existing setup off my web-based account. (That part is good.) But no reason a "quality" remote should die after barely 12 months of usage. Oh, Logitech isn't even making these remotes any more...what should that tell me?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works okay but could be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it does work like it should but not like other universal remotes that I’m used to owning. You can store different remotes but if your using a TV, and need to turn up the volume with a separate sound system you have to get out of one remote and open the next. When I watch Apple TV I cannot turn up the volume unless I hit a few buttons to change remotes and then hit some more buttons to go back to the Apple remote. It can get annoying after awhile when needing to go back and forth. Like the display and illuminated buttons though. Overall I still recommend it but just be aware of how it works ahead of time. I still recommend it for the price I just wish it functioned a little different

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't see myself going back to a standard universal remote. Love How you can program this to do specific tasks. I push 1 button and it knows to turn on my tv, my sounder, my Roku or Cable box and knows what input to set each one to. Also just hit one button to turn everything off. It is an advanced remote so there is a bit of a learning curve, but pretty easy to learn and program. Definitely happy about this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy programming. has replaceable batteries.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    previous logitec remote user but suffered with hard to recharge battery. this one has replaceable battery. has screen with options as well as buttons for watching tv and watching movie. easy access to device controls and return to functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good replacement for the Harmony 650

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More devices than the 650, same setup, same functionality and unfortunately the same limitations. Button surfaces wear out rather quickly (rubberized plastic) and the buttons themselves tend to wear out after heavy use over time. Easy enough to replace with the programming being stored in the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to program.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was very easy to program. I had 2 issues when I was programming it and contacted customer service. They made it really easy to resolve both issues and it works like a champ. Using the remote itself is easy and straight forward. I love that I only need one remote where I used to have to use 3 remotes to watch what I want to. Best investment ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It needs more more more work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs a lot a lot a lot of more work and please provide proof and physical evidence to backup your claim and proof that exists and proof that evidence exists you claim to claim evidence to backup your claim wwwwwwwwwwwwwwwwwwwww.janekkllle@combaattthjiinsrty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Remotes Are THE BEST!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE the Logitech Harmony remotes!! We have one for each of us when we watch and they turn on ALL of our equipment with the push of one button. They do wear out eventually - the skip key on ours is always the first to go because it's the most used! Programming a new remote couldn't be easier - just start up the Harmony software, plug in and it programs everything to work exactly like the remote it's replacing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the old one, the only problem is the tech that hooked it up didn’t stay to see if it works, some buttons don’t do anything and I don’t know how to fix, that’s why I paid to have it done

    I would recommend this to a friend
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