Customer Ratings & Reviews

Great remotes, Logitech has been in the game for years from speakers to mice. Know that you must set up an online account to program the remote. Uses an Micro cable to connect, must connect when batteries die. I have owned many of their remotes, love them!

One of the most frustrating things about a universe remote is the setup process. This remote was very easy to setup and start using. You connect it via USB to your computer and follow the instructions. Everything was ready to go in about 5 minutes.

Great programmable universal remote. If you are a little more tech savvy, then I suggest picking this remote up because you can easily program it through their software to control all your components. I've got two Harmony remotes and have never had issues with either of them. There are some functions in terms of game consoles (PS4 and Switch) that do not work with the remotes.

I ordered the product online with pickup at the local store. They notified me it was available the same I ordered and was available when I got to Best Buy. The Logitech Harmony is the best universal remote for my home entertainment center and it is very easy to program my 6 devices and 5 activities. Great service, great product.

It was not too hard to setup and get working the way I wanted. The only problem I have had is getting the cable box to turn on sometimes. I just have to make sure I keep it pointing at the box when I hit power. It is picky with that device only. The TV and sound bar turn on with no problems.

Just not my type of remote. I needed it to control both my TV and my sound bar, and it did not. Unfortunately a lot of the buttons are missed configured. Like the back button doesn’t go back, you have to use the exit button for everything. I have recently returned it.

This is considered the mid-sized of three Harmony Universal remotes. It has the capability of accepting programming for 10 devices. I have a QLED Samsung tv, a Samsung BluRay DVD player, a Bose 3-2-1 GSX sound system and a cable box offered by my cable company programmed into mine and have had no issues. Works very well and is easily programmed when you follow the directions.

Logitech makes an excellent remote. It controls just about every entertainment device you'd use a remote for, all at the same time, and with not a glitch to be found. I already own a 700, and I got this one for another room in my house. They're a bit expensive, but well worth the price. ... SO WHY IS LOGITECH CANCELLING THESE THINGS?! IT MAKES NO SENSE!!

reduces need for multiple remotes once everything is properly programmed. trial and error is required when multiple switches and splitters are involved, and sometimes, a second remote may be necessary depending upon how many devices are involved.

Had problems downloading software to setup remote. Customer support was very helpful and sent an email with the required download. Once software was in place it was easy to connect everything. Works well for a universal remote but the buttons take some getting used to.

It took some research to figure out how to download different programs longer than I would’ve liked however I like the illumination of the button display and I like the visual screen set into the remote

Relatively easy to set up just be sure that all units are initially switched off as recommended in instructions. The controls and features port very well when programmed and I have only experienced problems with one legacy device from Philips where a self learning IR mode would have been useful if the Philips device was not in database. (as per some earlier Logitech smart remotes) I also like the simple GUI and keypad which avoids paging through numerous smart screens.

I've set it up to control a Samsung Smart TV, Fire Stick 4k, DirecTV Genie, a Bose Solo II Series 10 so far. Takes a bit of set up and then additional "learning" to really get dialed in. Functional overall, but the buttons are on the smallish side especially the ever-important "Ok/select" button right in the middle. And because they're small it seems at time that it doesn't take the "command". It's IR set up makes it necessary to have a direct line-of-sight rather than the functionality of RF. It's replaced a handful of remotes; just be prepared to experienced a ton of frustration before getting entirely used to it.

Once it is set up properly,it is easy to use. Tried to install myself and then paid the service fee to have Geek Squad set up. What a difference. Once Geek Squad installed Harmony 665 and set it up to properly use for my Directv remote, Samsung 4K Q80TV, soundbar and Sony Blu-ray DVD player, it is so efficient and an excellent product. Well worth to have Geek Squad install and setup.

Programming it is tough but once you have it's very convenient. I have an Xfinity Flex box and the remote to my surprise connected with it. Like anything in life, if you take the time to program it it will become a handy remote. I put ease of use at a 3 because I have to program it more so my family can use it easily otherwise they get lost.

I had an older LG high end 3D tv that still has a great picture, and all of that stuff, but one minor design flaw. Well it’s a major one. They’ve left off of their soundbars until recently also. No arc audio. So that means multiple remotes at all times. Well here is the answer. My savior. This $60 saves me $360min to replace this tv. And it was easy to program with my pc.

Remote knows all the devices already, I didn't have to teach this remote the old remotes buttons. So it works better then the one I bought 8+ years ago, but if you add too many devices and activities you lose functionality.

Once you download the logitech harmony program, and find the devices you want to hook up and load that onto the program, it's great. My mom doesn't have internet though so that was a pain to get a hotspot and a laptop to her house to do all this.

What can you say? Everything worked was very easy to set up. The only reason I gave it 4 stars instead of 5? You must make an account and download 35MB of a program just to set it up! There must be a better way!

Good universal remote with alot of customization. Could use a little work on the program to make it simpler for less tech savvy people, and resets if you accidentally drop it. Ranks high on my list of products though