Customer Ratings & Reviews

Love the universal remote, dont need to hunt for correct remote to change channel or sound. Other than it sometimes loose its settings if dropped on floor and have to reload from computer, it works great

Just not my type of remote. I needed it to control both my TV and my sound bar, and it did not. Unfortunately a lot of the buttons are missed configured. Like the back button doesn’t go back, you have to use the exit button for everything. I have recently returned it.

It's a great item, but buyer be ware, it take a long time to setup, i considered myself "tech savvy" until i tried to figure this item out, it took me about 2-3 hours to setup , but they had excellent customer service to assist.

One of the most frustrating things about a universe remote is the setup process. This remote was very easy to setup and start using. You connect it via USB to your computer and follow the instructions. Everything was ready to go in about 5 minutes.

Relatively easy to set up just be sure that all units are initially switched off as recommended in instructions. The controls and features port very well when programmed and I have only experienced problems with one legacy device from Philips where a self learning IR mode would have been useful if the Philips device was not in database. (as per some earlier Logitech smart remotes) I also like the simple GUI and keypad which avoids paging through numerous smart screens.

Got this for a family member to replace a much older model that no longer held a charge. Functions great and very similar (which is what we wanted). We could even transfer all of the settings from the previous model to the new one within minutes and works with everything we needed it for. Had it for 1.5 years and still great.

Had problems downloading software to setup remote. Customer support was very helpful and sent an email with the required download. Once software was in place it was easy to connect everything. Works well for a universal remote but the buttons take some getting used to.

This is considered the mid-sized of three Harmony Universal remotes. It has the capability of accepting programming for 10 devices. I have a QLED Samsung tv, a Samsung BluRay DVD player, a Bose 3-2-1 GSX sound system and a cable box offered by my cable company programmed into mine and have had no issues. Works very well and is easily programmed when you follow the directions.

reduces need for multiple remotes once everything is properly programmed. trial and error is required when multiple switches and splitters are involved, and sometimes, a second remote may be necessary depending upon how many devices are involved.

I ordered the product online with pickup at the local store. They notified me it was available the same I ordered and was available when I got to Best Buy. The Logitech Harmony is the best universal remote for my home entertainment center and it is very easy to program my 6 devices and 5 activities. Great service, great product.

Once it is set up properly,it is easy to use. Tried to install myself and then paid the service fee to have Geek Squad set up. What a difference. Once Geek Squad installed Harmony 665 and set it up to properly use for my Directv remote, Samsung 4K Q80TV, soundbar and Sony Blu-ray DVD player, it is so efficient and an excellent product. Well worth to have Geek Squad install and setup.

Super easy remote to use and easy to program. I use it instead of the remote that came with my Sony 900E 4K TV, because the Sony remote was impossible to use in a dark room. The only drawbacks so far are I wish you could reorder the activity buttons and sometimes it gets lost (or I get lost in the menus) and I want to go back to the start and I haven't figured out if that is possible. Other than that I've been pleased. Three months and still on original batteries.

Logitech makes an excellent remote. It controls just about every entertainment device you'd use a remote for, all at the same time, and with not a glitch to be found. I already own a 700, and I got this one for another room in my house. They're a bit expensive, but well worth the price. ... SO WHY IS LOGITECH CANCELLING THESE THINGS?! IT MAKES NO SENSE!!

Once you download the logitech harmony program, and find the devices you want to hook up and load that onto the program, it's great. My mom doesn't have internet though so that was a pain to get a hotspot and a laptop to her house to do all this.

I've set it up to control a Samsung Smart TV, Fire Stick 4k, DirecTV Genie, a Bose Solo II Series 10 so far. Takes a bit of set up and then additional "learning" to really get dialed in. Functional overall, but the buttons are on the smallish side especially the ever-important "Ok/select" button right in the middle. And because they're small it seems at time that it doesn't take the "command". It's IR set up makes it necessary to have a direct line-of-sight rather than the functionality of RF. It's replaced a handful of remotes; just be prepared to experienced a ton of frustration before getting entirely used to it.

Remote knows all the devices already, I didn't have to teach this remote the old remotes buttons. So it works better then the one I bought 8+ years ago, but if you add too many devices and activities you lose functionality.

I had an older LG high end 3D tv that still has a great picture, and all of that stuff, but one minor design flaw. Well it’s a major one. They’ve left off of their soundbars until recently also. No arc audio. So that means multiple remotes at all times. Well here is the answer. My savior. This $60 saves me $360min to replace this tv. And it was easy to program with my pc.

I picked up the Logitech Harmony 665, to replace my old 660 remote,which after many years of use and abuse was finally starting to show the wear and tear. With the ease of going on line to set up the devices and the fact the 665 allow for more devices to be included, it is a very handy tool. Additionally the current price being significantly lower than what I had originally paid for the 660 makes this a super deal.

It took some research to figure out how to download different programs longer than I would’ve liked however I like the illumination of the button display and I like the visual screen set into the remote

Good universal remote with alot of customization. Could use a little work on the program to make it simpler for less tech savvy people, and resets if you accidentally drop it. Ranks high on my list of products though