Customer Ratings & Reviews

We bought this to replace our Harmony remote that was chewed by a normally good doggo. Shipping was unbelievably fast, 15 hours and it arrived on a Saturday and that doesn’t happen in Vermont (Amazon prime takes two weeks to arrive). Set up took under 5 minutes after logging into the Logitech site it had saved all of our equipment. Highly recommend.

Overall it's a good product, note that you will need a computer and all the model numbers of your devices to set-up the remote. Sometimes the the power button to shut everything off at once doesn't work, that is really my only complaint.

Thought this would be great to control my Samsung TV, Sony Blu Ray player & Klipsch soundbar but probably better for someone with more devices like a PlayStation or full surround sound system. Lol I'm a bit challenged on the tech, my daughter tried to help get it set up for me but it's quite extreme. Others might not have all the issues I did trying to learn how to program & use but I did see ppl mention a learning curve with the remote & they're not kidding. Ultimately more than I can deal with especially with no access to the computer program necessary to fix/adjust without my daughter bringing hers so I'll be returning.

When we got this it was great. It worked well then over a period of two months the battery died and had to replaced. Then the problem started. It did not connect to the tv and then it was not working well. But when it was working it was good

Great remote. Highly configurable. Task concept rather than device a big plus. Only complaint is that buttons seem to wear out easily with use and stop functioning

We had been using three remotes, so we needed a good universal remote. The Harmony 665 was recommended by a friend. It does everything we needed, and the price was reasonable. A little dificult to set up, but not a big problem.

I had to buy this remote because my LG remote for the TV did not control the volume of my Sonos Playbar. The remote was pretty easy to set up but takes some time to get used to using when switching between streaming services. The only item that did not work correctly on the initial set up was controlling our fireplace as we did not plan on setting that up but the remote still turns it off and on when turning the tv on and off.

This remote has been one of the best ‘investments’ I’ve made in a while. Our previous universal remote was damaged and we needed a replacement. I chose the Harmony because of the ease of programming and automation of common activities with the push of a single button. I’ve had a couple minor issues but I figured out that it was user error, not a fault in the remote

The one plus is still going strong, but needed another universal. Considered the elite, but I just needed to switch between activities, change channels on the X1, and control the volume. The only thing that I switch it could handle is the PS4. Otherwise, it works and its only $50 bucks.

It was very hard to set up using Windows, actually frustrating. Once set up it's a great remote. Most of the buttons light up when the remote detects motion. Many options for controlling a multitude of devices.

Great Universal Remote gets the job done. I have my Apple TV 4k, Denon Receiver , IP TV Box and Sony TV all configured does the job. At times can be hard to follow commands but its good for the price

I bought this to replace an older Logitech Harmony remote. We've been using them for over 10 years. The old software was really clunky and counterintuitive. The new way of programming them is MUCH easier. I was skeptical that this would be able to control the AppleTV 4K as it claims on the box, but it works marvelously. It can't quite do all the features of my TV (LG OLED 55") but I don't really need it for that stuff; on/off is all I need most of the time.

The price point for this is good. I found it difficult to program with DirecTv and my new LG however. I wasn’t able to use all the features. I’m guessing it’s my fault though. I recommend buying it and perhaps get someone to help you with any programming issues

Great remote. Takes the place of all my other remote controls. Works on my tv, soundbar, AppleTV, 4K Blu-ray player, smart devices & more. For the that this remote does te price is very very reasonable.

This is a really good remote control. I had a problem with my AT&T TV remote and receiver, and I would usually have to disconnect the receiver, after trying to start the tv, and then restart the receiver. With the Harmony 665 remote the tv, AT&T TV receiver and my a/v receiver start every time. I am well pleased with the Harmony 665 remote.

Remote works great. Easy setup and easy to use. Couldn't ask for more. Does everything. Only complaint is after you drop it a couple of times the back comes loose and the battery starts to lose contact.

I have a number of Harmony remotes. I needed a remote for my man cave so didn’t want to spend a large sum on a universal remote. The functionality vs cost is great for this remote! The programming can be a bit trying!

May biggest problem with this device is it seems to reset itself all the time. This requires I that I click on STB to continue to use it. It should have the ability to simply reset the device to fully use the features as though I used it to power on my system.

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Could a remote be any friendlier? This remote is understandable even to my wife who has no patience with this sort of thing. Before she didn't even want to go in the family room. Now, she considers herself a real techie and does not need my involvement. I love this technology. And I appreciate Best Buy and Geek Squad making it so user friendly.