Customer Ratings & Reviews

I wish there were better remotes accessible to consumers without paying a high dollar for them. I bought this to replace a broken Harmony Elite. I did not want to spend $300 on another remote. This works but the form factor is less than desirable. Too slippery and not very comfortable to use. I know first world problem, but when this is your main device to power up things, would be nice to have something that not only works but feels good to hold. Programming it was easy since I had the Elite, I just transferred the activities and devices.

Great remote. Able to have soundbar, cable, tv, Apple TV all connected. Was able to even teach my wife (techno-scared) how to use it. Would give it five but the tilt sensor makes it sound like something in remote is broken.

This is the fourth one of these I have in three separate houses and they are absolutely amazing. Incredibly easy to set up, never an issue finding codes for the devices I need, and they just never stop working. This probably wouldn’t work on some crazy high and obnoxious hundred thousand dollar system, but for 95% of the world this is the only remote you will ever need.

The remote is ok… nothing spectacular. We have already replaced the batteries and have only had for one month. It’s fairly easy to use.

The only drawback is setup. I did though work with a logitech representative that went way beyond the pale to help me, and I am thoroughly grateful. I had given up.. he was not going to!!!!

Does what it is supposed to, with one caveat. The "assistant" function constantly comes one, even when it's not needed. If you try to use the remote with the helper on it doesn't work and often will become confused so that you have to turn everything off and start over. Once we figured that out, to watch for the assistant and turn it off, then it works fine. Too much trouble to try a different brand and have to reset everything. At least this one we know how to make this one work using the workaround.

Was sad to hear that Logitech was discontinuing the Harmony line. Had to make sure that we had an extra just in case ours died in the near future. These remotes have been in my home for over a decade and we love them in our family. Super reliable and they work with everything in our house.

Once programed; it works flawlessly. The only drawback is that you need a clear line of sight to the electronics for it to work; any obstruction or too much distance from the remote sensor on the item you are trying to operate and you may experience inconsistent results.

This is supposed to be a “universal remote”. The Geek Squad had to come out and program it. For the most part it works very well... there is a learning curve with it though!

The remote is great when it works as programmed. It is very temperamental if someone pushes the wrong buttons but easy to get back on tracks. Simple tu use once you understand setup.

A few years ago we received a Logitech-Harmony remote control as a gift. It was a great gift as it combined several remotes into one making keeping up with it much easier. With new TV we updated old remote to the 665-10. Great!

A little more difficult to set up. Had to use phone help twice. Like it, because it's buttons are set up close to my 15 year old harmony that served us well. Buttons were getting iffy.

This a pretty good remote and does about 90% of my three combined remotes. Still trying to figure out some of the buttons for smart features and apps on Samsung tv. But most of all wife is happy there is only one remote instead of three.

Once again Logitech has built an easy-to-use product that "Does The Job." Bought this to replace a several generations old Logitech programmable remote that was starting to eat batteries every week or so. Took a bit to find my old passwords but, once dug out, was able to load the devices and customizations into the new remote and everything worked.

It takes some work to setup, and does not always function the way I need it to. Such as, I use a soundbar and the TV does not adjust the volume for it. So I set the remote to do this, but it does not always work.

This remote runs off 2 AA batteries. It will give a “low battery” message. It takes a little while to learn how all the buttons work. Setup took a little time. I couldnt get it to operate on movie setup. I had to use my other remote to view dvds. But I like the fact the remote does not sit in a base. You can leave it on a chair or table. Great price!

Spent a little more than I wanted to on this remote but it was totally worth it! Walks you through the setup, with batteries and USB cable provided. It even controls my ViewTV box which I couldn't find manual codes for. Highly recommend to anyone looking to replace a bunch of device remotes into one sleek and easy to use universal remote.

This remote saves me from switching from one remote to the other as all my electronics for the TV are complementary they were purchased in different years not making them necessarily compatible with each other. My Logitech Harmony remote is a smooth transition between the units. I don’t know how I ever lived without it.

Geek Squad set it up then instructed on its use. It works very well leaving us with a stack of now irrelevant remotes. An audio connection would have been nice.

Good remote. Don't have to have anymore remotes laying around. Only one button turns on three or four things at once. The only drawback for me is it does not have drivers for a Linux system.