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Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 5,869 reviews
  • Rated 5 out of 5 stars

    The most controlling of universal remotes.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote's setup can be complicated, but that's because it is so versatile. It can be set up to do anything another remote can do. Makes a great replacement for a remote that's no longer made, and can be set up to be the one remote that controls everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good all around replacement for other remotes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit needs a manual to help you get started, but other then that it's really good. Service my needs very well after I got the hang of how it's works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, base level universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing remote for its purpose. Can controlle up to 10 devices. The only learning curve is programming the remote. Software is free to install and use. Takes about 30-45 minutes to full program. You will have to find model numbers of all your units. Takes trail an error, to program all the functions you normally use. Still better then a two-three device remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote control

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote control anything that comes with a remote control this remote control can control it with a little programming you be able to you this remote control for anyting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little tricky getting use to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new universal remote and an a friend of mine recommended this remote. It was pretty easy to set up just a little tricky getting use to it. But after a few days of using the remote it works like a charm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eliminated 3 remotes with this. Works great. Very simple to program by entering device model numbers into the computer app. A few issues getting the activity buttons to work right but instructions guide you through it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Univeral Remote for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to reprogram multiple buttons on this remote. I have DirecTV, Samsung TV and Samsung Soundbar and they all work flawlessly. The Apple TV Gen 4 is a little tricky, so I have been using the IPhone app for it. Not a flaw of the remote, more so an Apple design issue. Overall, I am really happy with this purchase, especially for around $50.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Discontinued Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were advised after purchase that this item was no longer being produced and that the Geek Squad had only 2 people who can program them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t figured all of it yet, but did get the tv, sound bar, cable box and Apple TV to work with little effort. Does not work with Roku that I know of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Last Remote Control you’ll ever buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the Best universal remotes on the market. Purchased to replace an old Logitech 550 I’ve had since 2008, when the “enter” button ceased working. This one is great, and programmed up to my AV system in seconds once I downloaded the updated app. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this remote, controls my x1 cable box, my toshiba tv, and my LG sound bar...need a computer to set it up, you can customize the buttons based on your particular want...very good remote I turned 3 separate into one remote with all the functionality of the other 3

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great All in One remote

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to condense the four remotes I had to use! This remote allows me to control all my electronics with only one remote! Easy setup and ease of use equals one happy customer!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote didn’t do what we wanted it to do and the Best Buy rep said it would work seamlessly with our TV. I tried multiple ways to make it work but ended up returning it and used the Roku remote.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote easy to set up and easy to use.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great remote for the 2nd TV. have another harmony in use on the primary TV too. like the performance and love the ease of set up, help functions and ability to customize. Harmony remotes are not the least expensive options, but for me they are worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Universally good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace remote for my Denon receiver. Recommended by BB associate. Works great. Takes a little time to get all the devices turned on as it runs through the sequence and hands off to my Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best universal remote without Wi-Fi.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Mom so that she would have an easier time just turning on everything (TV, Sat TV box, Sound Bar, Blu-Ray, Roku) all at once when she wants to watch TV or a movie. Easy set up on the computer. Mom is happy and it works like it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to get your electronics organized!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote has enabled me to organize all my electronics into one remote. I can now control several pieces of equipment with this remote. No more shuffling back and forth with several remotes. This remote was easy to use and easy to program all my devices. This is a great investment for your home entertainment system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote, temperamental setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is great and has decent functionality. Controls a wide array of devices. My only complaint is that it took quite a few toys to get the Logitech software to recognize the remote on inital setup

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If the kids dont like it it isn't worth it to me

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just saying the kids aren't a huge fan and that in point is the test to me. I like it but it is bulky and klonky. remembering to switch from device to device on the screen i often forget to do. As well as there are no one touch buttons to do so. I has only bought it to substitute my sound bar as the kid's lost it's remote and I cannot find a suitable replacement. it was expensive and sits in the drawer. If you do not have kids maybe you would get used to it and therefore have a use for it. otherwise it just collects dust

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Logitech - Harmony 665 - Remote works pretty good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works pretty good. It is definitely easier than having four to use. I wish the back lighting was brighter making it easier to see in lower light. The touchscreen is extra sensitive.

    I would recommend this to a friend