Customer Ratings & Reviews

The remote didn’t do what we wanted it to do and the Best Buy rep said it would work seamlessly with our TV. I tried multiple ways to make it work but ended up returning it and used the Roku remote.

Had to replace remote for my Denon receiver. Recommended by BB associate. Works great. Takes a little time to get all the devices turned on as it runs through the sequence and hands off to my Roku.

I just love this remote, controls my x1 cable box, my toshiba tv, and my LG sound bar...need a computer to set it up, you can customize the buttons based on your particular want...very good remote I turned 3 separate into one remote with all the functionality of the other 3

Eliminated 3 remotes with this. Works great. Very simple to program by entering device model numbers into the computer app. A few issues getting the activity buttons to work right but instructions guide you through it.

I was looking for a new universal remote and an a friend of mine recommended this remote. It was pretty easy to set up just a little tricky getting use to it. But after a few days of using the remote it works like a charm.

The remote works pretty good. It is definitely easier than having four to use. I wish the back lighting was brighter making it easier to see in lower light. The touchscreen is extra sensitive.

I wish I would’ve bought this 10 years ago. Have been using a separate remote for every composite forever. Have touched one since getting this. Highly recommended and worth the value. Easy to set up and connect to different components. Price was fair. Didn’t need to shop around for other remotes.

The remote is great and has decent functionality. Controls a wide array of devices. My only complaint is that it took quite a few toys to get the Logitech software to recognize the remote on inital setup

I find this remote too complicated. You have to press 3 buttons just to turn the tv and cable box on. Most of the time I find it's easier to walk over to the devices and turn them on manually.

I needed a all in one universal remote. This one is just what I needed! I was easy to set up, if you follow the directions that came with it. I have four devices connected to it. Makes life much easier with one remote! Easy to change between devices.

Some programming remains and further familiarity will come over time but this "gadget" should prove quite useful in simplifying the management of the Home Entertainment System.

I had an old Harmony 700. I dropped it too many times. This, (Harmony 665) was simple to program, because the website had all my information for my equipment stored from my Harmony 700. Does not have rechargeable batteries, however, the regular batteries last over four timed longer.

I have used Harmony remotes for 25 years. Good but the technology is dated. This remote does not control my Amazon Cube - IR vs Bluetooth. Also these remotes seem to break easily.

Our 15 year old Harmony finally hit the skids and needed a replacement. We have had this particular remote for a few months now and completely happy about the performance. Maybe some of the buttons could be a bit bigger, however that would be a sacrifice at functionality. Let's just say I am happy enough that I am going to buy a second for the game room.

These remotes are so simple to program, and work incredibly well. Price point is great considering most universal remotes that actually work are priced between $100-$800. No network connections, bluetooth, or RF, this is just an IR remote, but I've programmed and used this one and its predecessor countless times, you can't go wrong...

I'd give it 5 stars although without deleting all devices to put in order I have to pull out all 7 of my devices for the model numbers. Virtual assistant was not helpful.

I’ll start out by saying that I love Harmony remotes. Loved them since the 500 series years ago. What I don’t love is the software. Setup was easy enough until it got time to setup activities. It would get to that screen and become un-interactive. Not frozen, you just couldn’t click on any of the buttons to actually setup the activity. I don’t know how I got past it, but I did... after a few hours. Other than that part, I do highly recommend the actual remote. Logitech just needs to work on the computer software.

I love this remote. The setup is a little unclear, and it took a few tries for it be recognized on my Mac for setup, but it did work eventually. I had the previous model for about 7 years before the buttons wore out. I was able to back up the previous on and restore it to this one.

O, I waited over 9 months to give a honest review as I was not pleased at first but now I know I liked the older models better. This remote resets every time it drops off the sofa or coffee table. the menus are not as versatile or customizable as previous. models. This will be my last Universal remote from Logitech although I have been using older models from them for decades now this model is a big disappointment. This is what I'd expect from a $20 universal remote.

It is handy to have all of your devices in one remote. The Harmony 665 allows controlling all of my electronics with one remote a simple task. This is actully my second Harmony. I wore off the numbers and icons on the first. My wife wanted a new one and the 665 is working great.