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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 5,869 reviews
  • Rated 5 out of 5 stars

    Logitech does it again.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a long time user of the Harmony products and they have provided great value as an universal remote. The description of device support is true to life and functions well. It's a good value and will serve as an all-in one replacement remote to automate your devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Probably a Decent, but lacks the LG Motion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned as it didn't have the same motion pointer capability as the LG "Magic" remote. Was easy enough to use and probably very good if you only need basic functionality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confusing, but Capable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little bit of a hassle trying for figure out how to make this remote work. Our Best Buy installer did the initial programming and spent at least half an hour getting it to work right. The info that comes with the remote is very superficial. The online instruction are a little better, but how it works will depend on how its programmed. If you plan to program it yourself, be prepared to spend some time studying how to do it and quite a bit more time setting it up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Harmony Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program. I had an older one and all I had to do was login to my Logitech account and transfer the settings. My previous Harmony remote lasted 6 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super remote!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The Geek Squad set us up so that this 1 remote does it all...TV, receiver/radio, DVD, CD player, volume. We have Direct TV and they set everything up so we didn't have to deal with Direct TV (always an unpleasant experience). Couldn't be happier with the remote & with the excellent service of the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy button

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works great turning ony tv, apple tv, yamaha receiver and turning the inputs to watch tv. If it fails to turn them all on at once, you hit “help” and it automatically turns on whatever failed without turning the other stuff off. This was a big issue when i had a cable universal remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions to install the battery were incorrect. I drove back to Vest Buy to return the remote and the service desk fixed the universal by reversing the battery points.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some issues but support was superb.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine from the beginning only problem was the recordings on dvr no button to recall them.Send and e mail to support within a couple of days had a button added to it . Awesome service,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote to Replace All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this remote to control my new LG 4K Smart TV, Sony A/V Receiver Console, and DirecTV receiver. Set up the the remote by downloading the software on the computer and programmed the different items I wanted to control. Everything works perfectly and controlling all or specific ones without grabbing all three remotes is the best thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s okay but too many steps to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping to use this remote to control 2 TVs connected to 2 Apple TVs. Unfortunately it would not control the Apple TVs separately so I returned this. But other than that it’s a good remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote not working correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not sure if it is the problem is the remote or the installer. Have always had a Harmony remote which is why I ordered a new one with Total tech support, There have been 4 (FOUR) visits to set up and still having issues. Last visit was told that installer would have Best Buy - "warranty" out the remote and they would contact me. After a week of not hearing anything called and was informed I have to bring remote in (what do I do then?). Needless to say still not working correctly at this point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote. Price is worth it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The harmony remotes are great. I do like earlier versions of this remote better. Not much is gained with the screen. The cost is worth it though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced 3 Remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was easy to program and is easy to use. Almost all settings worked as expected. We use Fios so we still have to keep original remote for 1 function. Should have bought better model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for a HD TVs combined with accesories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like so many others we have one two many remotes. TV, DVD, DVR, and the list goes on. The Harmony 665 is the perfect choice for those of us looking for functionality first, and technology second. It is hands down better than the supplied remotes, but with added features that simplified limking, troubleshooting and use. Fits or bill perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a 650 Harmony that had several buttons cease to function after about three years of daily use. Hopefully it will give us the same long service. It was very easy to program and the old settings were transferred seamlessly from the old one thru the Logitech website.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote has a lot of features. Although seems to lag a little. I noticed for some older products I had to use the upgraded model but not all the features worked. Overall it is a nice remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic - Easy to Setup and Use Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely please with my purchase of the Logitech Harmony 665 Universal remote. It was extremely easy to program via the desktop app that Logitech provides. It has all of the features I need to completely control all of my entertainment systems from one device. My only regret is not getting this sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's sad Logitech is not making these anymore. They are the only low cost universal remote that works on multiple connections to my smart TV. This is my 4th one! I need to wrap it in bubble wrap to keep it working as long as possible!! Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Device, Insufficient Documentation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the functionally and value of the Harmony 665. I have programmed it to control 4 devices. I am disappointed with the programming instructions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great control for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these remotes in the past and have had good results and have purchased this one to replace a well used worn one. I’d recommend this remote, easy to use and program.

    I would recommend this to a friend