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Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 5,869 reviews
  • Rated 4 out of 5 stars

    Works well but it needs help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit. It works well but it needs help with some older units, and others it does not work at all, ie., the VIVO Electric Motorized Flip Down Pitched Roof Ceiling TV Mount.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Won’t be disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried several uni remotes over the years and was dubious about this one as well. Bought it based on Geek Squad recom and has lived up to hype from the squad. Took awhile to learn how to get around functions and still working through it but am satisfied there really is capability to reduce the the number of remotes needed ( started off with 5)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this is the best IR-based remote I have used. The software to program it is very easy. The button layout is clean and clear. I find it easy for anyone to pick up and use. Only recommendation is I'd love for it to be rechargeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Repeat Buyer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had and older version of this remote for many years. No issues other than just getting worn out from use. The current version is still easier to set up and use is about the same.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Zapp!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote. I have three devises that I use on it. It turns on all of them. The screen is easy to see and follow. I use my computer to program it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This addition to their remote is great. We purchased and you installed in 2018 A new Sony TV and sound bar, including the Same brand remote that was nothing but Trouble (four batteries too) Thanks, very good! Harry and Susan. The ok button could be larger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit involved programming.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality. A bit involved programming. Rechargeabke Batteries could last a bit longer, but two sets keep us operational.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total Tech remote. Needs computer to set up TV,

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote sets up the tv and all the components- turns on tv, dvd player, radio, speakers, etc on the computer. Takes over 45 minutes to set up a complete system the 1st time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    doesn't like ROKU

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very little extra programming need for most devices, but with ROKU it was easier to use this device to turn everything on and then use the ROKU remote for control

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it He hates it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal remote is amazing - if you pay attention to the buttons you push! The print could be larger - hence his frustration, but it works great and beats searching for 4 different handhelds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good and everything but the reason for not a full 5 start is because its constantly bringing me back to the menu which is annoying but the controller itself is helpful and good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, but kind of a pain to set up

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote will do it all, but setting it up is kind of a pain. The nice thing is that once you have it set up, you shouldn't have to do it again for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony 665

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an easy device to use! Definitely recommend if you have 2 or more items in your entertainment system. Unfortunately not perfect but would need something way more advanced to be able to use every function from every remote in the house, but does the job well enough for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this remote on Black Friday! Great price for the functions. Works great with brand new 82 inch Sharp 4k TV along with my old Bose Lifestyle system. So covers wide range of electronics!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Harmony 665

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Activity feature allows one button press to power on all equipment. Supports Chrome Cast but no Fire Stick support or it would be a 5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works fairly well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was a little difficult to program,I'm not tech savvy. But once programmed it is very easy to work. If it doesn't do what you want it asks for info and fixes itself. Cool gaget

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can only be registered with iOS or Windows device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hand-friendly shape of the remote is similar to the DirectTV great design, and so much better than your standard TV manufacturer's design. A big restraint is that the device cannot be used unless registered through a Windows or iOS computer. Very annoying for Google/android fans. The small print that shows this limitation is virtually invisible on the packaging. We did ask the BBY associate about the suitability of this product for our use, but he apparently did not know either. Buyer bewared.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good option for consolidating your remotes

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and synching was a bit challenging, but once you get past that and get used to using the remote, it's worth it. Buttons are a bit hard to see in dark lighting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for begginers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good control for people who have time to set it up on a computer. It asks information about the year and model series of your tv. You have to register it online to be able to use it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gets all my remotes into one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is a great addition to my entertainment system. Before I’ve bought this Harmony remote I had to use six different remote to my entertainment room. Now I can use one for it all.

    I would recommend this to a friend
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