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Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 5,869 reviews
  • Rated 5 out of 5 stars

    Best Universal Remote by Far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device controls everything with just one touch. Once programed you save your settings online and can edit or refresh your remote as needed or in our case quickly input our settings on a new device when the original became damaged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well even when the DirectTV remote fails

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the first of this brand, Works well even when the DirectTV remote fails. Controls the TV better than the factory remote, does more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Can't believe they are going to quit making these. I bought this one as a backup for the 2 I am using now. If you can find these and have multiple components to deal with it is a great help and makes controlling your home theater a lot simpler.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replacement of Logitech unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd one. seems every 2 years some small part of the unit fails and u have to replace the whole unit. Best buy team is great helping me how to decide on what i buy..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice universal remote. Takes some time to setup, but I think worth it. Also takes getting used to. I often reach for one of many remotes instead of this one. Im sure this will change soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have it all in one place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is good to have. Takes a bit too long to have it's screen turn off so that I can change a channel or adjust the volumn...after just turning all components on. Otherwise, it's fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dump the bargain remote and get a Harmony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony remotes are top notch. I have a Harmony 1 for my living room entertainment center. I use this unit in my bedroom. I use sound bars and it id so nice not to have several remotes. Set up is easy but you need to read the programming instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I’ve had ... only had to replace after kids kept throwing and dropping the first one ... but it lasted for years. I like the ability to replace standard batteries instead of the more expensive remotes that charge ... I would never remember to place on the charger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Universal remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unversal remote fir simple set up of equipment. Its pretty easy to use and to program the logitech app walks you through step by step

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best replacement remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using various versions of this model for past 5 years. Buttons eventally wear down, but works great before they do. Roughly last 5 years. Bit of a pain to program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zebpack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal remote has been valuable to me for quite sometime. It will be a challenge to to replace when they are no longer available. It puzzles me that Logitech would stop producing such a great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great. Just need voice command

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't program the remote, but Geek Squad did and it works nicely. It replaced 2 remotes that I would normally use. All it needs now is voice command and it will be awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this for Christmas to replace a high end Harmony remote that failed the test of time. It would lose its memory, stay in sleep mode and would not recharge its battery, even a replacement battery. This model is less expensive, uses regular batteries and has not lost its memory yet. Easy set up and keys are layed out well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who can't appreciate being able to put four remotes into a drawer and be able to control your cable television and home theater system with one easy to use remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get rid of the six remote problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote allows me to use one remote for everything at a affordable price. It is a older design so it dosent have the ability to integrate with Comcast voice control. But it's to be expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great invention!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this remote! With our new electronics, we were going to have to use four remotes in succession - UGH! This remote controls everything, plus, you only have to hit one button to turn everything off. We used to have to use two remotes just to turn on the TV and satellite receiver. Not any more! Well worth the reasonable price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaces 6 remotes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the rechargeable version and it stopped working and so I bought 2 of these - battery operated. Works very well and can handle many, many remote controlled devices, including my TiVo. Programming is definitely a learning curve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for home theater.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an 85 inch Sony TV from Best Buy and couldn’t be happier with my purchase. From the sales associate to the Geek Squad who installed it, their professionalism and knowledge of the product were exceptional. Love the quality of this TV, and I would definitely recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and the remote functions flawlessly. This is our second harmony remote. The original we use for the home theatre. We recently “cut the cord” and are now using Apple TV to stream YouTube TV. I bought this for our living room TV so it can be run with one remote. It works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok but not their best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a couple Harmony remotes. This version is a step down from the old 650 we had. Buttons don’t function the same and slower to respond. Should have gone with the higher versions.

    No, I would not recommend this to a friend