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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 5,869 reviews
  • Rated 5 out of 5 stars

    Great Remote for all your devices!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great remote! It does require some setup via computer USB interface; I understand some people may not like that. However, it is a one time setup and after that you don't need the computer interface. Great remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is awesome...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dedicated media buttons are sweet. One button that turns on all associated devices and sets them to the right source works great. I also love that the power off fu action turns all devices off instead of having to select them all individually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complicated but worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, this remote does it all! (Except control gaming systems) Once you get the hang of it, the remote is awesome. If you’re not a tech type of person, don’t get this! But if you have multiple products plugged into your tv, it’s great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a more expensive model before this one. Over the years some buttons had just wore out. Since I already had an online account, it was super easy to merge the setting from one remote to the other. No problems, no hassles. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile universal remote control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful remote. Functions as described for multiple components. Programming is straightforward, with online app. It is unfortunate that Logitech is discontinuing the harmony remote control product line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to not have to juggle multiple remotes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bundled this remote into our deal, and r glad we did. The Geek Squad programmed it for us, so u may want to ask about getting urs programmed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great universal remote and very easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal remote is very intuitive and easy to use. Of course, I did not program it myself; I relied on the Geek Squad to program it when I installed my new home theater system. However, now that it's been programmed, I find it extremely easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, relatively easy setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works great. Got all devices in my room set up. Only glitches happen when its programmed to turn on multiple devices you need to make sure the remote is pointed towards them. It's easy to fix if a device doesn't go on. All in all great device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, not flawlessly, but for most any function. Setup was rather easy and I like the display--it lights up when you pick it up (motion).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony 665 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program, easy to use. I had a URC MX810 and I wish I had gotten this much sooner. If you are looking for a controller for your audio / video / gaming equipment only, I highly recommend this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. No issues so far. Been more than 3 months of use and has not malfunctioned once. Heard bad reviews about this remote and even the best buy rep said that it is not a very good remote. But yet to encounter an issue with it. Fingers crossed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is great. The logitech software needs some work. If have multiple devices this remote is for you. Rechargeable battery is a plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Universal Remote for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote does a good job. It does require a computer to program. I would recommend buying a higher priced Logitech remote if you can afford it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good Multiple device controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was replacing a older mdl350 . It was easy to program by transferring the old information to the new one. . It has a slight learning curve, but once you get the hang of it It's great. Will be buying another one to replace another older mdl 350.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony 665 Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second unit, with the first starting to fail after approximately 3 years of use. I like the unit, but both times I needed the Geek Squad to program it. Hopefully, this on will last longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little complex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively easy to set up. Useful to control multiple devices. Would need to play with it more, to get more out of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for eliminating the clutter of remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came with precise instructions on programming systems to facilitate the use of one remote to control all your devices with relative ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    665 Remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace the Harmony One I have had for several years now. It took about half a day to get use to the differences but the Logitech Harmony team assisted in setting up the remote and the transfer was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this remote to replace the previous model I owned for 10 years. This née model is much improved, feels better in my hand and operates more components (10) in a home entertainment system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reese63

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get used to it's and using the book for help support. It' us to like i like it

    I would recommend this to a friend
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