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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1750 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Harmony Companion's ease of use and the comprehensive control offered by its remote. Many appreciate its compatibility with various devices and the long battery life. However, some users experienced challenges with the setup process and noted the lack of a backlight on the remote. Smaller button size and occasional connectivity or responsiveness issues were also mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,750 reviews
  • Cons mentioned:
    Backlight

    Rated 5 out of 5 stars

    Great work, needs better keypad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for an old harmony 650. Only complaint is the buttons were not back lit. I Perka great with Roku and an older plasma TVs and old Panasonic stereo system.

    I would recommend this to a friend
  • Cons mentioned:
    Button size

    Rated 3 out of 5 stars

    works with Att u verse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works well the buttons don't light and it is complicated to set it up with your equipment adding model numbers and serial numbers I have a Sony system and it worked with my 4k tv and stereo receiver and blue ray dvd player the expense is the main downer to me but the buttons are smallish also and it uses one of those big flat watch batteries and they are expensive I recommend calling tech support to help ,I recommend with reservations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Control for My Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy device to allow me to control all of my equipment without inconvenience!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What a difference!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new remote! Very user friendly. Vast improvement over the older version. Absolutely no comparison. Love having buttons to select and no more swiping the screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for all the options.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second harmony remote. First one had the touch screan which was nice But it was the 900 series and their $ 300.00 So this time I chose the Home Companion for half the price. And it is awesome. Really don't need the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Very nice remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works perfectly with all my system, can be a bit hard to program once the preset buttons are taken. Had to YouTube the directions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Intuitive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuitive and simple to use. Programming and operation is a cinch with the Harmony app!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement for 10-year-old Harmony Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older Harmony remote due to the keys not working anymore on often-used functions (like off), although 10 years is a pretty good service life for daily use. New version of the remote has a new section for home automation (lights, outlets) that may be used with devices that are compatible with Logitech - somewhat limited selection. Phone app for setup is fairly user friendly although the remote control UI on the phone app is not awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is replacing an older Harmony unit and it was easy to set up and use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always enjoyed using Logitech remotes and had one last 8 years. I bought this one expecting the same quality but the volume buttons are already beginning to stop working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice upgrade from the previous remote. Wish you could purchase only remote since I already had the hub. Easy change over though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A home run by logitech. Battery last a year plus, controls smart home devices, and smart phone control too. Kids watching TV too loud or video games when you are trying to sleep in... whip out the smart phone and put it on mute hahaha.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Logitech Harmony Companion Remote

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Logitech Harmony Companion Remote. The first one lasted 8 years. The customer support is excellent and it was very easy to program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Takes some time to program. Glad I purchased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as versatile as my old Harmony 650

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 650 was a true remote. I could operate all my devices with it. Not so with the Companion. I had to have a tech set up a way to operate my Yahama, using one of the red buttons, I can now change inputs buts that's all. My 650 let do every thing that my Yahama remote could. There is no screen to see what you are doing. The only reason for switching is that some of the buttons on the 659 stopped functioning. I thing that's pretty sad because it was only a little over 4 years old. Bottom line it that I am returning the Companion and hoping to find another 650 or maybe a 665. One other thing, the initial purchase was replaced because the volume button did not work on the original. I also do not like the hard touch/soft touch for the buttons that control functions.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Rebl,
      Thank you for your three-star review! It is greatly appreciated. Continue to enjoy your device. If you ever need assistance, please contact Logitech Support on the website.
      LaShonda from Logitech

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All in One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote makes it simple for my and take the stress of her not being able to find the different remotes controls. Also, have two other of this family of remotes in family room and theater room too.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Logitech makes automation easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you pair this up with Alexa, you can now control your TV like in the movie Back to the Future. It holds up to 8 devices on the remote. No more searching for remotes. This is probably the best universal remote on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great remote for multiple devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked get from the initial setup. Setup was easy once the harmony software was installed on my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    This remote does work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This harmony remote does work and can be programmed to do multiple functions. I still cannot do certain functions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awsome and makes everything work easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to make a complicated system much simpler. It worked with my tv, DVD player, lights, cable box, and even stereo system from over 15 years ago. Extra features such as preset channels are awsome.Highly recommend it.

    I would recommend this to a friend
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