Customer Ratings & Reviews

We bought a new entertainment system, and included this remote. We have a Harmony One that we transferred to another system. While anything new takes a little time to adjust to, this has been relatively painless, and works very well.

This is the best investment I have made !! Had been using 6 remotes before getting the harmony remote but now it's just 1 remote . The best thing is the app which can be downloaded to the phone and operated as a remote. Very satisfied with the product.

This remote makes controling my AV products a breeze. It can also be used to control other areas in the home but I haven't gotten that far with it yet. I am very impressed and it was easy to set up and use.

Installed by Geek Squad. Worked well that day. But, the next day Harmony Elite stopped working. Called Geek Squad and they talked me through getting it to work by using the "Help" button (Gear Box). It took several days before Harmony learned my system. I give it a "D" grade for working with Echo Plus. Example: "Alexa, turn on the TV." She only turns the TV about 10% of the time. Actually, I've given up asking Alexa to perform that task with Harmony.

I bought this remote to replace my Harmony One, which I had for many years. This remote is much better with many more features. I'm now able to control my Nest Thermostat and my Philips Hue lights along with my home theatre. Very pleased with this device!

I had new speakers put in ceiling, a firestick installed and everything brought together with and Harmony Hub Remote. The installation was done quickly and efficiently. Everything works great!

Product is adequate for its purpose, consolidating numerous remote controls. It is is adequate at providing rf useability so it can control devices where ir signals can’t reach, like in cabinents. The problems is it’s just adequate. Needs a numeric keypad, not a virtual one I have to scroll to find. And it needs more ir extenders so more than 3 units can be controlled in cabinets. It’s not a bad product. It s just adequate. I feel like some of the older harmony remotes I had were better.

This remote truly belongs in your smart home. Whether used with Alexa or by itself, it controls all my media devices as well as room lighting. The device walks you through the setup. Major improvement on previous Harmony remotes.

This remote is very easy to set-up and use. I wanted to have my cable box, blu ray, and Apple TV all inside my cabinet. This controls them easily with the smart hub and keeps them out of site. Definitely would recommend.

Works great but hard to set up would recommend using the geek squad to set it up. It is hard to find some electronic equipment to program

Very easy to operate all your home theater components. Only minor complaint is the touch screen is very sensitive. If your finger touches the screen accidentally the function will switch. It is very easy to switch back. Just takes a little getting used to.

The remote itself is great, but the setup was a pain (android user). I had to go through setup 3 x with them to finally get it to work fine. Claimed issue with Sony XBR was a common issue. The app that is used to setup is garbage. They really need to update it. Look at the reviews when downloading it. Once it got fixed, it works great. My concern is the longevity. Logitech will provide support up to 90 days free, after that your on your own. I'd advise getting geek squad protection with it.

The keys are a little small to see particularly if you are in a dark media room. It is a little challenging to program but you will eventually get it. Otherwise so far so good.

This is a fantastic remote control that starts up and shuts down everything. It can affect changes for all components. It is a bit touchy if you pick it up and can possibly change settings.

This is a replacement for another brand of universal remote (from Universal Remote co) and I would recommend Logitech WAY over the URC. To program Logitech is easy and open. URC requires you to pay someone to use it. Battery life so far has been good.

The remote is very good remote...It is not cheap but allows control over all my devices. I have not had the chance to use all the features but so far I have no complaints.

This remote can control the Amazon Fire Stick. Pairing instructions are not clearly stated on the app, but if you choose the Harmony keyboard it will pair and work

I had a harmony 900 universal remote before this newer model. This one was much easier to program. I do miss some of the buttons from the 900 that this one doesn't have.

I like that I can set up activities, push one button and everything I need to turn on turns on.

Software setup runs great - knew all our devices old and new. Needed online help when I upgraded TV. Help resolved issue in minutes - they could see my Harmony system via the net, I should have caught the mistake myself. Strong performance and flexiible.