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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2185 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Harmony Ultimate One 15-Device Universal Remote's ease of use, compatibility with various devices, and its comprehensive feature set. However, some users express concerns regarding battery life, the responsiveness of the touch screen, and the overall design. While many appreciate the streamlined setup process, a few find the price point to be a drawback. The remote's functionality is generally praised, but improvements in certain areas could enhance the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,185 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good to start, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on Black Friday, 2018. Pros: 1. 15 devices is good but not compatible with all the day-to-day devices. (Ex Amazon prime stick) 2. Direct channel access in favorites 3. Easy to handle. 4. Good for the price. Cons: 1. Should use the supplied USB cable only because of the narrow long hole to reach the pin. 2. RF/Infra interface is not accurate. 3. Configuring takes some time. 4. Switching between devices is painful. 5. Starting the remote by swipe sends a signal to open smarthub on the TV while watching which is annoying. May take some time to get used to it but will update the review eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not Bad for Price - but it’s a little quirky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I’m pleased with the remote. It controls my Roku, Samsung 4K, Apple TV, sound bar, and can even control the PS4 (but not turn it on) At times it can be a bit quirky when changing sources and the touch pad is very sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Simplified! One remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote turns on the required device for the activity chosen. If a device doesn't turn on, the help screen fixes the problem. Smart! We had the Geek Squard set it up. It was well worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good remote. The IR transmitter is very strong. But it's easy to hit the wrong button on the touch screen. I don't like that the off button is so close to rewind as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only regret is that I didnt buy the only other one that was left. I got this gem for $60. It control my tv, sound bar, blue ray player, and roku player. Love just having this one remote. This is for my bedroom. It also has a sleep timer and turns off everything at once when it turns off in sleep mode. Wish I had got the other one they had for this price. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with the purchase of my Logitech Harmony Ultimate One Universal Remote. No need for several remotes. This remote is well worth the purchase!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Logitech never dissapoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do trust Logitech products and this one does not disappoint. A must for homes with multiple remote control problem for different gadgets.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Great universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, stays charged with convenient base. Setup is straight forward and easy; however, my Insignia TV model wasn't properly programmed in the remote - incorrect number of inputs, and thus I alway have to update the input selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my upstairs to control my projector and receiver. It connects to so many smart home products that it’s nearlt the only brand/remote you need.

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Works great, but a little "buggy"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Harmony Smart Control (hub + remote) when it was on sale, and loved NOT having the touchscreen. The problem with this setup for me though, was it did not have the IR built into the remote, which I needed for my TV (too far away from hub or IR blasters). I ended up purchasing this remote, which is much more deluxe, but I personally like having the numerical buttons available at all times and find that whatever is on the screen is not what I want on the screen. I'm sure I'll get it all setup the way I wanted, but so far, my wife has had issues using it. She's not great with electronics, but she's been "stuck" when things freeze up or are not working correctly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a good price. Still learning all its capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I original went to Best Buy to purchase the 950 remote, based on reviews I had read on-line. After seeing them in person at the store, however, I opted for the Ultimate One. Most of the reviews said they preferred the 950 over it, but I liked the feel, shape and size of the Ultimate one better and I felt the buttons had a better feel. It works and syncronizes with my Hub flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Works great. Easy to use. Would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech Harmony remote controls always deliver : This is the 4th one that I've purchased, 2 for me and 2 for relatives. It's a great device which is hassle free for older people since there's no chance it will ever get de-programmed and a great device for me to control all my home theater devices. My old 880 still works and have been using it for 10 years. Great product from a great company

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love this remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works very well. It feels good in the hand. I wish the charge would last longer but it's not terrible if I remember to put back in the charger at least every two days.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Logitech's great standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 9 series remote and I got the same functionality with less buttons - family now sold on it I have linked it to a hub as well I was concerned looking at it that I was going to loose options but all is well in a better designed package To Logitech The speed of your website is slow especially start up/ logging in The issue is not my internet speed. Consequently it took some time to set up

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Super easy to use for all the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about my dad and girlfriend using this remote. But its played out and worked well. The battery dies pretty quick when its left on the bed because it lights up every time someone moves. But I'm happy with the remote purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, nice touchscreen, responsive controls. If you have a receiver, smart TV, and cable box, you have to shut everything down to use the smart TV. It can be a pain to switch between cable box and smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is a breeze to use. I shouldn’t have waited so long to purchase it. I use it to control my home theater and eliminated seven remotes with this device. I like the touchscreen and the ease of set up. The configuration application seems a bit out of date but it definitely had codes for all of the devices I needed. Keep an eye on the occasional Best Buy fire sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Have replaced all my remotes

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from Four remotes to one. Programming is easy as 1,2,3. I wish I had bought this a long time ago. The only issue is when you try to scroll through NetFlix programming it jumps 2 programs at a time.

    I would recommend this to a friend
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