Customer Ratings & Reviews

I purchased this to supplement another Logitech (900) remote, since it was on sale. I put the 900 up after copying all its settings to the Ultimate One. The first noticable thing was no number pad. This took a little getting used to, but the favorite channels icons on the screen made jumping fairly simple. The only issue I have with the remote is the positioning of the fast forward and rewind buttons. On top, its in a rather difficult place for quick use, and this remote used a SHORT press / LONG press to put two functions on the same button, which takes some getting used to. The size however, makes up for it, since it is easy to hold. The charger is also improved over the 900, where you had to make sure it was perfectly positioned to charge. One used to the differences, it is quite a nice remote, and I would recommend it to anyone with a lot of equipment in their home theatre to control.

My only problem was getting the software downloaded because I'm not use to using the MAC I downloaded it on. After downloading the setup was easy. The remote work my Sony Bravia tv, Yamaha receiver, Blu-ray player, (all about 7 years old), and Roku Premier+. Before purchasing, I spoke with a member of the Geek Squad and he said it was the easiest remote he had ever set-up and if he was to recommend one, this would be the one.

I had my old Logitech Harmony remote 9.5 years. The buttons (non touch screen) started to give out. I bought this new model recently. I still have my same thoughts from last time. Doesn't seem like they care about ergonomics at all. The most commonly used buttons are at the bottom making them hard to use. It is even harder to use the pure touch screen buttons (as opposed to a touch screen for instructions while hitting an actual button out to the side of it). To only be able to page up/down with the pure touch screen is almost impossible. To touch the correct choice while holding the remote out in front of you is quite the feat. To only be able to hit numbers on a pure touch screen to key in a specific channel is even harder. Again, it is the "usability" not the performance that lacks

WE were tired of having 5 romotes laying around. Our Best Buy Guy suggested this Harmony remote. Geek squad set it up for us when they delivered our tv and blu-ray. I'm a Mac person, so it seemed pretty user friendly to me with it's menus. My husband is not really a Mac person, so it took just a little bit, but I think he finds it's user friendly. Have to put it in the stand to recharge when it gets low...not used to that.

This remote is very easy to set up and use. It fits well in the hand. The battery life could be better. I get about three days on a charge with what I would consider average use. Overall I like the remote.

This remote was a replacement for a Harmony 550. It blows the 550 away. Ergonomically, a much better design. I like the ease of use. It runs through the commands much faster, so it turns on and off the devices much quicker. I run a TV, Blu-Ray system, VCR (yes, I still have one), plus the cable box off of it. I use the Blu-Ray system to run the audio for a Wii (yes, we have one of those, too!). The remote has a charger/base, so I don't have to worry about batteries. The touch screen is very nice and responsive. It can be adjusted for background and lock time. It's a breeze to program from the computer, and can even be adjusted from the remote. I would highly recommend it.

This is the third Harmony remote I've used. The visibility of the color screen is excellent! Much better than previous LCD screens. Programming can be awkward and will take several trys to get all buttons/features working as you wish. I really like the feature where you can edit some button settings and commands right on the remote without connecting to your computer. My big dislike is the screen lock. It's inconvenient to have to unlock (with a finger swipe) the screen after a pre-set time. BUT, if you disable the screen lock, it's very sensitive to touch and just picking up the remote can trigger commands. Also, this remote seems to be much more directional that my previous Harmony remotes. It must be pointed pretty much dead-on at the unit being controlled. This is OK for all items in an entertainment center for example, but devices separated by a few feet may not respond. I got this unit on a huge sate price. Not sure it would be worth the full price listed. Recommended, with the above cautions.

Simple easy to setup. I use it for my master bedroom to control Xbox One X, Sony Bravia XBR, Samsung K950 Atmos Soundbar, Apple 4K TV, and DirecTV 4K Mini Genie. I programmed the remote for different functions works flawlessly for all of them. Only occasionally will I have to switch input on Samsung sounbar. Otherwise great remote. I use the Xbox for everything since Dolby Atmos App enhances audio for Netflix, DirecTV, and games. Remote works well with the Xbox not requiring the use of the Xbox Controller. Cradle great idea makes it easy to find remote control and charging is fast.

I purchased this as an upgrade to the Harmony One that I had. Over time the Harmony Ones keys were starting to stick (common fate when you have kids even older ones like mine). This was a great upgrade. This remote charges vertically which reduces the amount of space it needs on my couch side table. Plus we can add all our favorite channels and the remote shows the channel logos right on the screen. Setting it up was a breeze. Supply the model numbers of the devices and it all works as I wanted the very first time.

The remote features are very good. Nice lighted hey board and every device I needed was supported by Logitech. A lot of thought has gone into the layout. I would have given five stars except not having a physical page down/up button is a bit of a drag. You have to use the virtual one buried on the third page of features. One other reason 4 stars not five is because the battery life isn't stellar.

Was leery this would work for my multiple brands of electronics but it was simple to set up on line and download to the remote. Had a couple of hiccups but it was user error. Made it simple to do what we want to do. Watch TV or watch a movie or listen to music. I would definitely recommend this remote as a single source remote for multiple electronic devices.

I was up to five remotes and needed an update and I didn't want to spend a lot of cash on some of the newer remotes. I checked the compatable products on the Logitech website and read these reviews prior to purchase. Setup was easy! I collected the product information (done when validating compatability) and filled out the online data when syncing the remote. Was done in about 30 minutes and everything worked great. You can also customize the buttons as needed, which I have made one change to a prism tv remote function back button. Even my kids use it without any problems.

This remote works great as long as the battery is charged. I was hoping to be able to go a week or two without having to charge it but unfortunately I am having to drop it in the cradle every 3-5 days. I think it is because every time you touch the remote and it senses any kind of movement it turns on. it would be nice if it had a sleep function.

Connected this to my harmony hub and it’s great. It agggregates all my devices into one remote. Smaller than my old Harmony One remote, which I like

I bought the Harmony after having other more expensive smart remotes. Very easy to program. Took me just over an hour. It controls everything. Would highly recommend it.

We didn’t do any research on this remote as this was a last minute recommendation from our Geek Squad installer. We are happy with the remote - seems very sturdy and well made. My only negative so far is the back of the remote is rounded which means you can’t leave it on the arm of the chair without it rolling off - good thing it’s sturdy!

Easy to set up, and can control just about everything (except the PS4, but that is on Sony not logitech). Battery last a good long while, but occasionally the remote will hang up when turning everything off which causes the battery to drain. However I did find there is an easy way to fix this.

I already own the Harmony Touch for almost 2 years and although the Ultimate looks identical to the old Touch, the feel of the Ultimate is much better. The Ultimate feels slightly heavier, sturdier, the back of remote is textured so holding it feels more secured. I also love that you get a slight vibrating feedback whenever you touch the screen or buttons. This is my third Harmony remote with the first being the Harmony 880. The MyHarmony software is easy too work with when configuring the remote. The $200 on sale price is a big pill to swallow for a remote but convenience is priceless.

Works as advertised...Easy to set up..little pricey.

I have an earlier version of this remote in our vacation home and, maybe because the components are also older, it doesn't work as consistently well as this one. I am using the new one with a new 4k TV, an Xbox One, Directv Genie and a new Denon receiver. It takes a few seconds to run the macros in the remote to turn on all of the components but every correction I make seems to be saved and synced whenever I go to the harmony website for updates. I'm impressed it was so easy to program and would buy another when I'm in the market.