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Customer Ratings & Reviews

Your price for this item is $159.99
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Customer reviews

Rating 4.3 out of 5 stars with 2185 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Harmony Ultimate One 15-Device Universal Remote's ease of use, compatibility with various devices, and its comprehensive feature set. However, some users express concerns regarding battery life, the responsiveness of the touch screen, and the overall design. While many appreciate the streamlined setup process, a few find the price point to be a drawback. The remote's functionality is generally praised, but improvements in certain areas could enhance the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,185 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated my cable company bulky remote control but I love my new Logitech remote! It has a nice touch screen that shows your favorite channel icons and channel labels. It is fully programmable and very easy to use. You don’t have to think about channel numbers just look for your favorite channel icon touch the screen and there you go. I know that it is $150 remote but for me it was worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pricey but I like the features - we have tried other cheaper universal remotes and this beats them hands down. It does a lot and it's great not needing to have all the other remotes lying around. It has a nice range, easy to use, easy to set up. Absolutely no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Good entry to universal remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote to control all your home entertainment devices. It is possible for it to eliminate all my remotes except for PS4. However take a look at the harmony home hub, because it's pretty much an essential with this system. Otherwise you will be pointing the remote at your TV for up to ten seconds waiting for it to execute all tasks in your activities. When setting up the device be sure to use an iPad or mobile device as the desktop application is horrible and unstable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second logitech smart remote. The one that we replaced had nothing wrong with it, it just took up too much real estate on the table. We love that this one stands up and takes up minimal space to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Good remote does what I want it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote was bought to replace an old harmony remote, it works well and has good features. The only complaint is that it is smaller than my old one and the push buttons are very close together making it easy to press the wrong button.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Good All in One Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous Logitech All in One Remote for the past 7 years. When the screen began acting up, I realized how dependent I was with this remote. So we replacement it with this one and has some better features than the old one.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A good universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote. I was using my smartphone with the My Harmony app and Hub to control my devices, which worked great. I just didn't like the impact the app had on my phone's battery, but this remote solved that problem for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was purchased as an upgrade remote for my Home Control Hub. My original remote had been lost. At first, I was concerned about paying the price for this remote as an upgrade to my hub. However, I have been very pleased with the ease of set up, use, and general performance. This remote seamlessly integrated with my current My Harmony devices and has been great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent all-in-one remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of Logitech Harmony remotes for a while. Our old "One" was starting to fail after several years so I looked into a new one. This is much more compact, the touch screen is easy, and even the set up is easier online. The only "negative" is that it needs to have the battery recharged pretty often even though it's not really doing anything. Easy enough if you always keep it in the charging cradle (which is also pretty slick). Thus the 4 instead of 5 stars. Highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good remote and easy to use, some of the initial setup was confusing but their customer support is fantastic, I would recommend this product, if it goes on sale again I'll get another one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything Great-One problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream. The problem seems to be that you now need to download the installation program from the Website. I only needed to transfer my current settings onto a new replacement remote. However hard I tried, I could not get the settings to transfer. But, it finally did download and is fine.

    I would recommend this to a friend
  • Cons mentioned:
    Design, Touch screen

    Rated 1 out of 5 stars

    Don't buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is not user friendly. It is not ergonomic, and you have to use both hands to get it to work properly. The numbers on the screen do not always respond properly, and it will end up doing something you didn't plan on. The buttons are too close together causing incorrect inputs if you're not careful. If I still had the box, it would be returned by now. Get one without the screen input. Buttons only.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote to replace a Harmony 700. The setup was a little difficult, due to the Logitech website. But after I got it setup and figured it out. It is very simple to use and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The BEST part of our system!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went from a 4 remote set up to a ONE remote system. We didn't set it up, the Geek Squad did. If someone asked me to help them I wouldn't know how to. It seemed simple...it attaches to the laptop, you go to a website, and input the data. SO EASY to use.. There are a few functions we rarely have to use on the other remotes; primarily allowing updates on the TV.

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Works good now. Hard to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several telephone calls to customer support were required to get this working with my Yamaha AVR, Samsung TV, Motorola STB and Samsung Blu Ray player. Still does not recognize DVD player when using Blu Ray discs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great flexibility, easy to program, a bit sensitiv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the display screen and that they link directly to my existing hubs. Easy to program. My only complaint might be that they are VERY sensitive to the touch which can be a problem if you pick it up with your fingers anywhere near the screen. Otherwise, I really like these. Life is also easier for my not-so-techie family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Replacement of another harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in good remote. Easy to program and cool features. Battery is a bit to be desired but all in a good high end remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    If you don't have this remote, you should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is so simple to use and it works great. I have one for each of my TVs and they are great. If we want to watch TV we hit the touch screen button and the TV turns on, if we want to play games we hit the game button. It's that easy. Also, you can put your favorite channels on the remote and all you have to do is hit the button and you are there.

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good replacement for older larger Harmonys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good unit to replace older, or malfunctioning harmony remotes. Picked up all the settings from my 900. Only complaint is the placement of the transport controls on the top instead of the bottom makes it a little difficult to use without looking. Dual purpose (short/long press) buttons can be annoying, but over all the size and ability to save favorites makes it a worthwhile purchase, especially if found on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good control, touch screen a little tricky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. Got this remote to replace an older Harmony remote. Liked the push keys better than having to watch the screen to change channels or page up & down in guide mode. Overall a good product.

    I would recommend this to a friend
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