Customer Ratings & Reviews
- Model:
- 980-000402
- SKU:
- 1231979
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Z623 2.1 Speaker System for PC delivers awesome sound quality and a decent amount of bass. Many appreciate its ease of use and great price. Some customers feel the cable length could be longer, and a few wish it had Bluetooth connectivity.
This summary was generated by AI based on customer reviews.
Avergage sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent value but sound is only average, but then the price is really only average
I would recommend this to a friendSmelly in more ways than one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a rule that if I open a box and the first thing out of it is the smell of toxic chemicals, then I might as well close the box back up and return it. There's nothing inside worth keeping. I ignored that advice for these speakers, and sadly, they are no exception. I compared the audio quality against my Sennheiser headphones and was not impressed. The speakers produce 2 frequency ranges: really bright, tinny highs and really muddy, indistinct lows, with nothing in the middle. It's like a cartoon version of your sound. Like a sound track for Spongebob in skinny jeans, driving a 20 year old Jetta on bags. These speakers stank up the house with smelly chemicals, then they stank it up even worse with horrible sound quality. :-(
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello DrSnooz! I'm sorry to hear the audio quality on the Z623 speakers didn't live up to your Sennheiser headphones. I will definitely be passing the audio quality feedback you provided here along. Thank you for the review! - Maggie from Logitech
Sound OK but not great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound not as rich as other products they offer, but adequate.
I would recommend this to a friendPARMA OHIO WORST STORE
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LASTED 64 DAYS WHEN I BROUGHT IT BACK TO BEST BUY I WAS TOLD THE WARRANTY WAS EXPIRED WHAT A JOKE
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're truly sorry to hear about your frustrating experience with the Logitech Z623 speakers and the warranty situation at the Parma, Ohio Best Buy. That's definitely not the outcome we'd want for our customers, and we apologize for the inconvenience this has caused.
For further assistance, we recommend reaching out to our social care team via email at [email protected] with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done, nothing much to complain about.
I would recommend this to a friendThey dont last long
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont last very long already had to replace twice
No, I would not recommend this to a friendMalfunctioned at day 10
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The woofer even at a moderate level makes a strange noise.
No, I would not recommend this to a friendHorrible Customer Service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Woofer stopped working 2 weeks after purchased, tried to return it to Best Buy but they refused to take care of it, they stated the return window was passed so I'd have to send it off to Logitech for repair unless I spent extra on their Geek Squad insurance. Best Buy refuses to stand behind the products they sell!
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear that. We will be sure to pass on your feedback to the right team. Appreciate your efforts for bringing this to our attention.
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average sound quality. Average sound quality. minimum characters required
No, I would not recommend this to a friendNo worth the money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers have horrible sound, and the subwoofer range is low. This might be good for a cheap computer system but I'm running a iMac and the internal speaker have better quality of sound.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Worththemoney,
I am sorry that the Z623 PC speaker did not meet your expectations. The Z623 has a THX®-certified sound that features 400 Watts Peak/200 Watts RMS power; normally, this speaker set specs meet their user's expectations, but Logitech understands that every user has unique needs. Logitech appreciates your product review. - Leo from Logitech
Need more power.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They claim 400 watts of peak power, but distorts badly when pushed passed half volume. Other than that it was ok. I returned it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear about your experience. Try adjusting the volume level on the subwoofer and make sure that the connection is secured properly. Also, make sure cables and connectors are in good condition and free of damage and corrosion. However, we will take this as feedback and pass it along to the right team.
Garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They will only last maybe a few months and the speakers will blow out. You cant turn past 50% volume.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to help you effectively, please provide your information to our support team by emailing [email protected]. Name – Email address – Country – Product name – Brief description of the issue –
I'll pass on Logitech
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning within the 14 day return period. Mine developed a buzz and for what I paid for it, it was not acceptable. Logitech used to be the gold standard but I've told that is no longer the case (by IT friends of mine).
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear that the speakers developed an audio issue. They do come with a 2 year warranty so let us replace them for you next time! Thank you for taking the time to write this review, we appreciate the feedback.
No sound from left speaker.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, I purchased these logitech speakers for a new computer. The left speaker has already stopped working. I didn't even get 30 days use out of them. Of course the 2 week return window has passed. Good thing I purchased the Geek Squad warranty. Time to box this thing up.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
Dissappointing Bass and low mids.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with these speakers. I can't believe they have the THX logo on them. No way. These are average at best. They are not even half as good as my Bose companion computer speakers and they are about 10 years old.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello we are sorry to hear about your poor experience with the Z623 speakers. We hope that you were able to resolve the issue and given Logitech products another try after this isolated incident. If you ever have any questions or need product support, please visit us at support.logitech.com
Buyer Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second set of speakers. I initially had the 623 model and the speakers shorted out 3 days after purchase. So I decided to get the 625 model and I am highly disappointed. The speakers are cracking and has a terrible sound. I only purchased these because of the reviews.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Blink,
I am sorry that the Z623 is not meeting your expectations. The Z623 works better using an audio interface. If you are not looking forward to using an audio interface, I recommend trying the G560. Logitech appreciates your product review. - Leo from Logitech
NICE & CLEAR AUDIO.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT SPEAKERS AND AUDIO FOR COMPUTER. NICE AND CLEAR AUDIO!
I would recommend this to a friendNot what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds just okay, It is advertised as 200watt RMS. I simply don't believe that. The power supply says 120Volts and 900ma. I don't see how that can deliver 200watts RMS output. Also the base sounds rumbly.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi jwntex, thank you for your feedback! The Z623 speaker system with 400Watts of Peak/200Watts RMS power delivers amped audio. This 2.1 system immerses you in crisp sound and thundering base. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024157434 - Will, Logitech.
Meh, buy somthing else.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds ok, not loud enough and not heavy enough bass for my tastes. It came out of box with wiring issues, loose connectors that cannot be tightened, just walking around clips the audio, had to warranty RMA it straight out of the store, who had no replacement units. This reduced the effective warranty to 90 days on another garbage logitech product. You'd think after all these years and problems I would have learned not to buy their stuff...
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about the issues you had with the speakers. These speakers do come with a 2 year warranty through Logitech, so we can get those replaced for here. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360025081313-Warranty-Speaker-System-Z623. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Not recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers were good for a couple of days. Subwoofer had blown the first day I decided to put volume all the way up. Wasn’t even able to return them since I had left for vacation after it blew(they were a gift to my teen brother) not recommended. Will not buy from best buy or this product since I feel like I got scammed, amazon will never pull this crap on their own customers. Anyways these are my two cents.
No, I would not recommend this to a friend
