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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 3.8 out of 5 stars with 149 reviews

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79%
would recommend
to a friend

Customers are saying

Customers are delighted by the excellent picture quality and ease of installation of this 4-Channel, 4-Camera Indoor/Outdoor Wireless High-Definition DVR Surveillance System. Many appreciate the system's wireless capabilities and the clear images provided, even in low-light conditions. The user-friendly setup process is frequently praised. Overall, the system receives positive feedback for its performance and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 149 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great system for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this to watch the property while i was away or the family is on vaca. Works great easy to set up and you can view from your phone or tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good product with easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy install of the base unit and 4 cameras. I enjoy being able to log in on the web and check out the activity or view the one camera we pointed outside. I would have given 5 stars, but the mounting arms and adjust-ability of the camera mounts were not of high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial setup was easy. Followed the 2 sheets of instructions, and the 4 cameras connected wirelessly to the DVR. The iPhone app was easy to connect also, although it provides limited functionality. The 720p HD camera quality is not as good as I hoped in either day or night use. Unfortunately, the Lorex Stratus app for my Mac won't connect. I've had it for a month andI haven't been able to reach tech support by phone yet. Their wait time always says a half-hour, but they still don't answer after an hour. And if you leave a message they don't call you. I was able to start a ticket using chat, but the Mac issue hasn't been fixed yet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 4 out of 5 stars

    Super easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is super easy to install. Customer service is difficult and you could really use them on issues of how to best use the system. Overall, it works great and free cloud storage. Ordering another for my other location

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box it was easy. Most difficult part is finding good place with electrical outlet. Next time I may consider wireless 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good camera and like it too. wireless feture

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for home or office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lorex - 4-Channel, 4-Camera Indoor/Outdoor Wireless High-Definition DVR Surveillance System is very powerful with good performance. Easy to install and set-up. Happy with purchase of this system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are easy to install and easy to view! The vision range is remarkable. I would recommend for home or business!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 4 out of 5 stars

    Great cameras with limited wiring required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of cameras and easy to install. Great option if you don't want to hard wire to DVR. Longer power cord and better internet funtionality (cloud recording) would improve value.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Good quality, night vision and good recordin.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good camaras quality and easy to install ur self I will recommend to u guys and also u can see everything happens on my home from my cellphone, it is amazing cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Easy to install good quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this from Best Buy and as always excellent service. Easy to install and good quality if you are looking for a home security camera system.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent set up if looking for something easy to get going since it is wireless. Does need elec. outlet for each camera but I felt this was better than replacing batteries as with some systems or running wire to each camera and I had access to outlets where cameras were located.Something I noticed was choppy monitoring kind of like skype probably due to wireless lag.Also not using internet Wi-Fi abilities as only using a tv for monitor so can't really review mobile app. abilities of this system.Overall am happy with system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 4 out of 5 stars

    great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, easy installation and a great price compared to some of the others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    camera's were easy to install and to setup, out of the box they automatically setup with the base. The only issue I have is that the cameras are a little too far behind when looking at live view.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little tough to install as the instructions were not very clear but it works great once it was set up

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Very Good Wireless System - Easy Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is perfect for anyone wanting an easy-to-install WIRELESS system that saves you the hassles of running video cables. Although the cameras themselves need to be plugged into an electrical outlet, they do not need cables running back to the DVR as the signal is transmitted wirelessly. The video quality is good and the set-up is simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good might need range extender . picture goes on and off sometimes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    kills our Internet when connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had great reviews but when connected through our wifi, it overrides everything and will not allow us to connect to Internet

    No, I would not recommend this to a friend
    • Brand response from LorexTechnology
      Posted .

      Our technical support team would be happy to assist you and can be reached at 1-877-755-6739. Thank you. Lorex

  • Rated 3 out of 5 stars

    Lorex Poor Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought (2) of these systems. One of them has been working fine for a little over a month with no trouble, but the other one is not the case. After (1) week one of the cameras went bad. Tech support issued a replacement, but after a month now, they have yet to ship the replacement. I have contacted their customer support 6 times now regarding the issue and have got nothing but the run around from the rep and supervisor reps. I can tell you that this has been most frustrating and I would never buy another product from Lorex just because of their customer service response. You don't buy a product and expect it to fail in one week and you would expect the company to replace it immediately since you are a new product customer. Shop for another brand.

    No, I would not recommend this to a friend
    • Brand response from LorexbyFLIRSupportTeam
      Posted .

      Our apologies for any difficulty you have experienced. We are currently experiencing a longer than usual wait time and are working to improve this. lorextech

  • Rated 5 out of 5 stars

    Excellent Security Camera System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before buying this item. The people at the Geek Squad were also very helpful in helping me make my decision about this product. It is an excellent home security camera system.

    I would recommend this to a friend
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