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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 3.8 out of 5 stars with 149 reviews

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79%
would recommend
to a friend

Customers are saying

Customers are delighted by the excellent picture quality and ease of installation of this 4-Channel, 4-Camera Indoor/Outdoor Wireless High-Definition DVR Surveillance System. Many appreciate the system's wireless capabilities and the clear images provided, even in low-light conditions. The user-friendly setup process is frequently praised. Overall, the system receives positive feedback for its performance and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 149 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pleased with the system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Lorex system to monitor our vacation home in a foreign country. Very pleased that it works and we can see the real time video images from 5000 miles away using the Internet. Still trying to figure out how to rewind and use the other features but the quality of the images we see are great.

    I would recommend this to a friend
    • Brand response from LorexbyFLIRSupportTeam
      Posted .

      Thanks for your feedback. We're happy to hear you are enjoying the system. If you ever need assistance, please contact our technical support team. lorextech

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good system to start with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are great. Daytime resolution is great night only so so. Also you can't add more cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most easy setup surveillance system I've done. Great quality picture!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up easy to use app install is easy and can watch anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    clear pictures covers all entrances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, the only thing I would like to see improved is easier and more adjustments

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    So Far...So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for 3 weeks now. Was relatively easy to install/configure. Only issue was my TV does not have an empty HDMI port. I switch out with the Xbox when needed. Otherwise, I use my Mac or phone for remote viewing. Electrician comes tomorrow to install outlets so I can hand the cameras where I want outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, the app is great I can monitor my home on my phone when I am away and it gives me peace of mind 24-7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system was recommened by the gentlemen in the store. WE then did our own review of the system. It works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good system and easy setup for non techy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this 3 stars because 2 of 4 cameras received defective. Other 2 worked great. Lorex very helpful and 2 replacements being sent. Lorex customer service gets. 5 and Best Buy would get 3. Bought system on line thru Best Buy. Needed 2 extension power cables between adaptor n cameras. Best Buy individual over camera section was so rude and unprofessional that I went directly thru Lorex and purchased what I needed. System is great n pic quality good but not so good greater distance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Complicated install and high demand on wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hoped for much more with this product. It has taken over a month to stabilize the drain it makes on our home wifi. As well as the need to review and refine the placement of the cameras. The camera quality is poor, the images are grainy and mostly black and white given the low light night time environment. This could be the best of the bunch in this category, I'm just under welled and overly taxed with the system. If you haven't done this before consider getting it installed

    No, I would not recommend this to a friend
    • Brand response from LorexTechnology
      Posted .

      Thank you for your feedback. We're sorry to hear you had some difficulty. Our technical support team is available to assist you if need be and would be happy to help you with your camera settings. 1-877-755-6739. Lorex

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new camera it's show a great picture very good picture just can't get it on my phone or iPad it will not doal for me I only have a iPad not a laptop I really need it on my phone and iPad just can't get it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great first system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system was easy to install and worked great immediately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    complicated video system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this video system with the thought that my electronically-minded husband could easily install it with just what was in the package. I was wrong, he needed more things and has gotten the wire required but not the other thing. He still has not installed it yet. If he can't figure it out soon, he plans to return the system

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to set up right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 4 out of 5 stars

    great camera for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality same at night amazing, does its job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras serve the purpose. They were easy to install. Just on the night vision it's not so clear, but you can still see just not the details, but other than that, they're good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was looking for a good outdoor camera and I think this is the one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    night vision good as well as day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two systems for a total of eight cameras. Would like to have the ability to ZOOM and PAN, that would have been very help full. Would have paid 1,200 for one good system instead of two ok systems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad that the cameras themselves have to be plugged into an outlet, hard to do outside and you can't have them facing outside through a window at night because of the lights on the camera reflect on the window. Great picture during the daytime and in color.

    No, I would not recommend this to a friend
    • Brand response from LorexbyFLIRSupportTeam
      Posted .

      Thank you for your feedback. Yes, our wireless cameras must be connected to a power source. lorextech

  • Rated 5 out of 5 stars

    Great tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is must have for every security savvy individual

    I would recommend this to a friend
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