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Rating 4.2 out of 5 stars with 321 reviews

84%would recommend to a friend.

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  • Rating 5 out of 5 stars with 1 review

    Great deal for this level of performance

    Posted .

    Lorex - 8-Channel, 4-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Surveillance System - White I am not a security camera expert although I do have some personal experience of my own having setup a few camera systems in the past. Most of my experience has been with wired and wireless IP cameras systems. They both have some advantages and limitation which made me want to try a package like this Lorex system. My current setup has been wireless outside cameras that have their own batteries. They have worked well but if you have to many notification your battery life suffers. So you have to be very careful what you allow to trigger them. Also they have to be mounted high enough so they are not stolen. That means you can plan on getting a ladder out every few months or weeks to charge the batteries. A wired IP camera like this wired Lorex system is still restricted as to where you can run the wiring. But unlike the Lorex system if you have more than a couple IP cameras you risk slowing down your home network with camera traffic you might not care about. This is one area where a true wired solution like the Lorex system excels. It’s always on and recording and the only time it affects your wireless network is if your viewing them on a phone or tablet.. Which of course you wouldn’t need to do that unless you get a notification or your just watching them because you can. The wireless IP cameras give you a lot of flexibility in where you might mount them, but that doesn’t do away with the network traffic or pulling out your ladder every few weeks. In this review I felt getting the cameras professionally mounted was the only true way to review them. I had the camera install quoted by several companies. Not one of them had any concerns that I already had the camera kit and I only wanted them installed. This seems to be a very common request and in each quote that was never an issue. I had prices quoted starting from around $85 to just over $100 per camera. Best Buy also quoted the installation and although they were competitive in the pricing I went with a local company only because of there lower pricing and excellent online reviews. My home is a two story and I could only install three of the four cameras because of the limited access in the attic to run the wires. Still I have almost complete outside coverage and much more than my wireless setup due to needing to place them so I could access them regularly. The actual install was about one hour for each camera. The security company that installed the cameras knew the Lorex brand very well and had nothing but good things to say about them. They were very impressed with the quality of the 4K images as was I. Also being Lorex they knew the software interface and although I really didn’t need any help on the configuration they could have helped me if I had needed it. I had already setup each camera and tested each one before they were installed. I had them setup to be viewed by my computers, tablet and phone before the install. When viewed on a monitor connected directly to the DVR you have a very comprehensive software program. I could go on for pages on the options I have including how and when the cameras send me notifications if specific zones detect motion. My wireless cameras has some of this capability but nowhere near the level of control I have with the Lorex system. I also must say the speed of the image cannot be compared in how much faster it is then the IP cameras. From my prior experience to get this level of security camera software that supports up to 64 cameras would easily exceed the cost of this whole package even adding in the installation. There is some very good free security camera software you can get but you will spend quite a bit of time learning it and setting it up. If you have cameras from different supplier that maybe a better option but I have to say it would still be hard to be the plug and play solution most people want and even with that you are not likely to get the amount of features packed here. This is really a great camera system for the price. The installer also commented on how much he liked these cameras and that’s all he does all day. So you really are getting a professional package here and if you have a single level home you may not need a professional installer. I am just getting a little old to go up 20 feet on a ladder and my attic is not a friendly place to do any work. I still have some final adjustments to make on setting up camera zones so I get accurate notifications but I am not having any issues streaming to my phone and the image quality over the wireless battery cameras is much better. Often you see news stories where they show camera images and you wonder why they don’t have a better image. I am sure you can pay for a better image but you are giving up very little here. I am very satisfied with the quality of the cameras, software and tools provided to access them. This is a great package that I can expect to get many years of service from. If you are a DIY person or do what I did and get an installer to help you, this package is an excellent choice.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Professional quality features

    Posted .

    The Lorex surveillance security system is an excellent investment to protect your loved ones and your property. If you have decided to invest money in a security system, it is wiser to get a system which gives the best protection and which will be reliable. This wired system can provide that, and it has the latest technology to view on a mobile device. The instruction is good enough and gives every detail of the installation process. After connecting the cameras to the base/DVR and the power is turned on, the rest is simple; the system has a setup wizard that guides the rest of the process. After everything is complete, you have live 4K recording and a great surveillance system watching over your property. Wired vs. Wireless: Wired systems system can be a bit challenging when running cables from the base station to the cameras, but this effort will give you a professional quality installation. The wired system doesn’t require batteries, thus eliminating the frequent hassle of removing, recharging, and replacing dead batteries. A wired system is more reliable because cameras with dead batteries can’t record. Another possible issue is that batteries may leak, explode, and lose recharging capability; which will require future additional expense replacing them. Sometimes it is tiring, or we forget to do the task of replacing batteries. Compared to wireless, the wired system has less chance of the signal being hacked or manipulated. Lorex connects to the internet for instant mobile app video viewing and camera configuration but if there is a concern about having a security system on the internet, this Lorex system function well without connecting to a network (it is optional). Installation Recommendation: Connect all cameras to DVR to see that they work properly before running the wires throughout the building and attaching the cameras to the wall. Having this system power plug connected to a UPS battery backup would be great for when there is a power outage or when a thief cut off the property’s power. If the 60 ft (ca. 18 m) cable provided with the kit is not long enough for your setup, Best Buy sells longer 4K video cables. I use a hammer drill run each camera wire through the wall, then I ran all wires on the ceiling of the inside, and I covered all wires with crown molding- the house is now more secure, and it looks nice with new crown molding. Conclusion: A wireless system might be easier, but I have mentioned a couple of trade offs for going that route. A lot of DIY systems use cloud storage and charge a monthly service fee. The Lorex system records 4K quality, has an internal 2 TB hard drive, and the video are viewable on a mobile device. The setting can be conveniently controlled using the Lorex Home app. With the app I have turned on/off notification on some cameras, set preference for motion detection area “SmartZone,” and set schedule for continues recording. Overall, this a DIY surveillance system with professional quality features. I like it!

    I would recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    Great picture but had video loss issues

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    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    I had repeated video loss and What honestly really killed me keeping this item was the 15 day return policy. If it was 30 day I would of kept trying to figure out the issue and would of kept if I could resolve it. The good: 4K picture was sharp, great detail in images. Lots of clarity. Multiple motion sensitivity zones per camera. You can have 24 / hr recording and motion detect notifications so you can review anything any time but only get notified. (Incase maybe you think something happened between notifications.) The bad: Mainly I kept losing video feed. This may of been an issue with me some how it’s not widely reported. But what good is a camera that doesn’t work. Poor instructions come in the box. The manual online is very detailed and expansive but hard to navigate. There is a learning curve with setting it up beyond the basic Out of the box settings. I didn’t find the system to be really intuitive. Built in light : I’m not sure it’s rating in Lumens but I’d have to guess it’s like 10. It’s not very bright at all. If you use it might as well set it to flash as it’s only purpose is to make someone look at the camera. It doesn’t light up anything. Definitely not enough to see any better at night if you’re hoping to use it as a motion activated spot light. Color Night Vision : I have flood lights over my garage and the camera was adjacent. They’re pretty bright but unless I really tweaked the color settings on the camera it stayed in black and white. Clearly it needs not just a little ambient lighting. It needs a fair amount. It seemed that a partially cloud day would trigger the motion sensor as clouds went over. Might be needing sensitivity adjustment. Did the same when I had inside and room would get lighter and darker. The other notes from my experience : I did as the instructions suggested. I hooked everything up in my dining room and actually let it run for a day and a half made sure all camera and cables worked. It was good. I set up the first camera. Set it for 24/7 recording with motion notifications. Crawled thru my attic etc. ran the cable seemed ok, walked around got notifications and seemed fine. Then I noticed the next day I didn’t have a notification when i pulled the car out of the driveway. I looked further into it and there was a video loss for a period of time. I had a couple. I check settings to make sure I had it set to 24/7 recording. 2TB HD might as well use it. So We ordered a pizza, I had the unit connected to a monitor right next to my computer and I figured hey I’ll see the pizza guy pull up and then go answer the door. About 5 mins later the screen went black and said Lorex and I realized no camera feed. I checked the power cables next to me restarted the system camera came back on. 10 mins later feed loss again. Do some research - I even un mounted the camera made sure connections were good - still kept having this issue. One of the suggestions was a bad HD or bad power. Check the cables connection etc, try different power plug. Did those. The HD suggested opening it up and disconnecting HD - but a 13 day old unit shouldn’t be needing this plus I wasn’t going to open it up - sounds like a great way to void return / warranty. So instead I left it go another day see it it still happened after I checked the cable in the attic and tried different power source and it still happened. So that was day 14 I was out of time to trouble shoot it was keep it or return it - so I took it back the next day. Had they worked properly I’d be posting a much more favorable review.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great starter package, expandable for planning

    Posted .

    This is a WIRED camera package. That being said, plan camera placement and wiring paths before hand. The kit includes 4 cameras which are HD but can downplay to standard to save NVR space. I've attached both from the same camera to compare the difference in definition. These come with 60' wiring adapters that will run both camera/control feed and the power input. The field of view is wide, about 110 degrees. The NVR is easy to setup, includes a mouse (USB), an HDMI cable for a monitor, and its power supply. It can also output VGA. The initial setup is very point and click allowing each camera to be seen for actual image. You can adjust the area on each camera for motion alerts, in case you have one pointed at a busy street. The NVR also has an additional capacity for 4 more cameras, totaling 8. The additional 4 would need to be purchased separately, but use the standard BNC connection. The only downside I've seen so far is there is no pc application for control. Control is either directly on NVR, through a phone app, or web-browser based. The phone app is intuitive, easy to control or change settings. Cameras can be viewed and alerts/notifications can be set. Geo-fencing can be enabled on the phone app so notifications are disabled within your home. This setting will burn your phone battery up however, as location services must always be on. I've used this app the most (iPhone), and have enjoyed the ability to enable a warning light on each camera, or there is a siren deterrent built-in to each. The siren isn't deafening, but is noticeable. Personally I had been planning to install a camera system, and wanted a wired kit. This is a great system to start with, and I like that I can add more cameras if desired.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Innovative Camera Security System

    Posted .

    Being my first surveillance system, I wasn't sure how hard it would be to set one up. I am a technical person and while I have never completed a wiring run or run wires through walls, I can say this is the hardest part about the setup. Once you get through this step, the rest of the setup is easy. I have done much research and through my research, I have always found experts and in general, people who own a camera system, say it is better to have a wired system vs wireless. While I will not talk about all the benefits, a few are not worrying about batteries, wireless security, and it affecting your network performance. After running the cables to the Lorex DVR, their setup was very easy and simple. Although a few of their menus to navigate around the different settings looks complicated (they have lots of features), they take you step by step to configure your cameras the way you would like. Out of all the features my favorites are being able to select which areas of the camera you would like for the camera to ignore motion and for the cameras to actually be a deterrent system. For example, if you setup a camera for your front door to record when there is motion, you can set it to ignore any motion from cars passing by (a very nice addition). Using that same example, you can also setup that at certain times of day when it detects motion to sound a siren or give a warning message. This is great! In each camera the kit comes with has a small speaker that is able to do this. Being a 4k surveillance system the picture is fantastic. The cameras are rated for 30 feet of night vision and I can certainly say they can reach that while still having clear picture. After 30 feet, it starts to get grainy but depending on how you setup your cameras another camera can compensate for that area. Overall, I can definitely recommend this system to anyone looking to setup a surveillance system for the first time or if you already have one. Setup is easy, picture is great, and can even deter a thief with a siren if it ever comes to it!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent Cameras

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    Posted .
    Owned for 4 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I'm really happy with these cameras. I'm glad I chose the Lorex Brand. The image is so clear even the night vision.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    "Loading" right out of the box

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    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    My situation: I had an outdated night owl system that used BNC, so I bought this Lorex set so I can just use the existing BNCs and just swap out the cameras and DVR. The first 3 cameras were installed: the first one worked great, so I went onto the second one--also worked great; then went onto the third. Then I came back to check out the images. The first camera feed now flashes "loading/Lorex" back and forth. Then the second camera started doing it. Only the 3rd camera stayed on/functioned properly. So basically 2/8 cams were defective, possibly more; I'm not going to waste time installing the rest. The thing is, the first two cams worked initially, then seemed to have stopped after several minutes. I Googled the issues, found Lorex instructions to try and swap out ports around (good for bad, vice versa), did that and the bad camera still displays "loading." Tried swapping power supplies, even using the new included power adapters, still no cigar. Firmware says Up to Date. Did a factory reset, no cigar. So at this point, I think the cameras were defective, after troubleshooting according to Lorex instructions. Unless a miracle happens after this review, I will be returning it for another brand (maybe Swann). Thus far: The good: great pictures, even night time. The bad: defective cameras; loud DVR fan (I can't comment on the rest: I haven't even gotten to the phone app, or check out the recording, IR detection, motion, etc.).

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Amazing! Still working on learning all!

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    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    So far we have been most impressed with the clarity of the cameras. Zoom ability wonderful. Many awesome features that we are still learning to use. Would definitely purchase and recommend!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Not good quality

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    Posted .
    Owned for 6 months when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Not impressed at all with the image On these security cameras. Also, DVR has to be connected directly to a modem/ router. It has no WiFi connection. I waited to long to install, since I had to get somebody to do it for me ( hard wired) now I can’t return them. These cameras are a total waste of money!

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Security Cameras

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    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    These cameras are wonderful for the not so techy customers. Set up is easy, viewing events is easy and feeling secure comes with that.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Set up is terrible

    Posted .

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    My husband and I just purchased this item at best buy and followed the promts. We hooked up each camera and went into settings trying to make the picture clearer. The picture was very blurry. We tried to change the resolution and the DVR said it needed to be rebooted. We did this and got an error saying unsupported mode. I tried to find a number to call...nothing is listed. I went online and searched as well. The only thing I could do is go to lorex.com and log into my new account and ask for help. When I did that it told me my password was wrong. Needless to say my husband and I tried multiple times to reset the password and it still doesn't work. In the email I received it say it can take up to 24 hours for your new password to work. If this is the kind of customer service they offer they can forget it. I will not buy another product from them. I will be returning this product tomorrow.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Terrific Cameras, Secure 4k Recording, Dated UI

    Posted .

    The Lorex wired 4k surveillance system is very good overall. In the box, you have a very large base with a plethora of connections for cameras, HDMI out, a USB port, and a few other ports. I would have thought the base could be a lot smaller than it is and a lot more quiet. It tends to run a bit hot, which may at least partly explain the size (better ventilation). It's about the size of a 13" laptop, if the laptop were close to 2 inches thick. The base has to connect directly to your router or modem. It also needs a monitor connection for setup. the contains a 2 TB HD, so you have plenty of room to record video. There are different camera configurations. In this particularly set, there are four 4k cameras. The cameras are excellent. Images are clear. Mounting is straightforward. Basically, you plug them in, and they work like a charm. Resolution is strong. Clarity is excellent. Field of vision is a little more restrictive than I'd prefer (about a 90-degree range), but I would guess that's part of the trade-off of having 4k. The cameras allow for digital zoom. They also have pretty good night vision. The cameras include a power cord that all four cameras connect to. This is a little bit limiting, but manageable. There are four cables to run from the base to the cameras. Each cable is about 65 feet long. This could can be a problem for installation. For instance, due to the need to be connected to the router and monitor, I had to set my base unit up in my office, which is on the front corner of my house. The home is reasonably sized, and the included cables are too short to reach to the opposite corner of the house outside. But as long as you are careful, the cables do buy you a decent range for placement options. Just remember you have to account for vertical distances as well. There are longer cables available for purchase separately. I wanted to use the system a little while before posting a review. That's in part because the initial setup was a bit disappointing. Included with the system is a pretty cheap wired mouse. When you start the install, it looks like you're installing something for Windows 95, or maybe even DOS. You cannot connect a keyboard to the system, but you have to enter a password. You do this by clicking on the virtual keyboard beside the password box. I swear it took me more than five minutes to figure that out. I kept trying to change the user name instead, but it wouldn't let me enter that field. Regardless, once the setup is complete, you have a set of screens that are not super intuitive unless you designed it. You can toggle between viewing the cameras and getting to other settings. You have to poke around with it a bit because the instructions are not particularly helpful. I know that sounds fairly negative. And it was not a pleasant experience. But once you get it up and running and get a little more used to it, it works fine. I do wish the UI were a lot more modern, but it is functional. Meanwhile, you do have access and a significant level of control via the app, which thankfully is much more modern than the UI for the base. Just make sure you download the correct Lorex App. For the camera system, you want Lorex Home, not Lorex Secuity. Once the system is up and running and you get comfortable with the UI, it's pretty awesome. It comes across much more like a "professional" security system than a DIY. Overall, I'm very pleased. It excels at the basic things I wanted it to do. I hope they find a way to improve setup and the UI. My suggestion would be to include BT and let your phone be the interface for setup. My rating for this is really 4.25 stars, but the system doesn't work in fractions. If the field of view were a bit wider (say 120 degrees) and the UI and setup were improved, this would be a clear 5-star product. Even with the few flaws, it is an excellent security camera system that I am confident recommending.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good security camera system made better & smarter

    Posted .

    INITIAL IMPRESSIONS: To start, there are several similarities between Lorex’s new D841A82-8DA4-E, & their “old” LHV51082T4KXW. Both are 8-channel security camera systems, contain a 2TB drive, use almost identical cameras, have “active deterrence” (ie. each camera has its own built-in siren & LED light), the same 150ft of color night vision, come with the same 60ft UL CM rated in-wall BNC/DC cables, & have the same IP67 rating for waterproofness. Also, both NVR boxes (ie. the “brain”) have the exact same connections, in almost the exact same locations. So…what’s different? Stay tuned………. I’m still ‘disappointed’ that Lorex continues to place the NVR components inside a case, as opposed to a black case, as it still looks “out of place” when compared to other electronics components it will be in close proximity to. As the NVR connects to a video-projection source via an HDMI cable, the majority of people will probably connect it to their TV, thus the NVR will probably be placed inside your AV cabinet. As all other AV components (unless you have one of the “limited edition” PS4s or Xboxes) will be black, the camera system’s NVR will stand out…and will probably guarantee that it WILL be one of the items someone robbing you will steal. As I’ve said before, thieves won’t care about not getting the cameras – they’ll steal the NVR base, the only thing containing the identifying proof. Now, if the NVR case was black, it would blend in more easily with other AV components. However, in comparison to the NVR that came with the older LHV51082T4KXW, they did make a huge improvement – while the front panel of the old NVR screamed “security camera system main unit”, the new case looks more like your typical cable TV box…so, a huge “thank you” to Lorex for listening to this previous “bad” point. VIDEO QUALITY, RECORDING LENGTH: Again, there’s the, “What’s different” question…and, here’s the answer. In short, there’s really not much difference. Once again, the “old” LBV8543XB cameras, and the “new” C882DA cameras, are incredibly similar. As far as I’m able to tell, they use the same sensor. The new cameras are slightly shorter (by 0.3”), and slightly larger in diameter (by 0.4”)…although they do use the same 2.8” mounting base. The field-of-view has been greatly improved, from 87 degrees, to 111 degrees, through the use of different lenses. Whereas the “old” cameras use a 3.6mm lens, the “new” cameras use a 2.8mm lens, thus creating the greater field of view. Also, the internal electronics must be slightly different, as the “new” cameras draw slightly more power (430mA vs 415mA, 5.2W vs 5.0W). Beyond these two differences, the cameras remain the same. Daytime video quality is excellent, and the night vision is outstanding (again, comparing against my old Night Owl system, while my Night Owl cameras had a paltry 25ft of B&W, these Lorex cameras provide up to 150ft…in color). Once again, the built-in 2TB drive provides more recording capability that you will probably need – up to 45 days of 24/7 recording, and up to 10 months of “motion-based” recording. SOUND: Previously, I “downgraded” BNC-based security camera systems, as they lack the per-channel audio ability of PoE-based security camera systems. With PoE, each camera transmits power, video, AND audio over a single Ethernet cable. BNC, on the other hand, can ONLY transmit video (even the power is supplied by a separate cable), while audio is limited by the number of audio inputs on the NVR unit. As such, you’re forced into selecting ONLY a single video source to have audio, plus you have to install a mic in a location of your choosing. However, with the advent of other security camera solutions from other companies, I am no longer “downgrading” BNC-based security camera systems…and, I’ll explain why. There’s a fairly-high probability that anyone purchasing a BNC-based camera system is going to install those cameras on the exterior of the house, where, in most cases, audio might not be needed. If any of the BNC cameras are installed inside, you can set that one video source to have audio for the NVR. This would be because, in addition to using a BNC-based camera system, more & more people are adding wireless IP cameras (such as those made by Arlo, Nest, Logitech, etc) inside their houses, each of which has a built-in mic. When using a combination of BNC & IP camera systems, you end up getting audio for all the channels you need audio, and no audio for the channels you don’t…it’s as simple as that. I almost left one thing out – the “panic button”. The front of the NVR, just above the USB port, has a “panic button”, which, when pressed, instantly activates the sirens on all cameras. My neighbors probably weren’t too happy when I tested it…but, at least I can confirm that it works. THE “GAME CHANGER”: There are two – the app, and the “assistant”. Starting with the app, the D841 NVR has the ability to be controlled through Lorex’s ‘Lorex Home’ app, available for Android & iOS. I won’t go into details, as there’s way too much. Suffice it to say that the app is much improved over previous “home security access” apps. Thanks to the camera’s wider field-of-view, the PTZ function is much more useful. Creating ‘smart grids’ is easier than ever, as is downloading video files, setting notifications, and changing device settings. Best of all…here comes the REAL ‘game changer”…the D841 NVR has built-in digital assistance capability. Yes, you read correctly. Lorex has incorporated Amazon Alexa (for people who like “that” company…I DON’T), and Google Assistant. After linking your Lorex account with Google Assistant, or Alexa, you can view live/recorded video with verbal commands. If you have an Apple TYV, you can install the app, and control through that device. And, even if you don’t have/use Google Assistant, Alexa, or an Apple TV, Lorex will soon release a firmware update that allows IFTTT integration. FINAL VERDICT: While the “old” (technically, still new, as it was only released 8-9 months ago) system was very good, Lorex has come up with something even better. I dislike that they still only include 60ft cables, as that might force some people into spending additional money on the longer 100ft cables (at $50/cable), but all the other improvements make it worth it. The truth is, even if you need to get 1-2 of the 100ft cables, the price difference in systems (the ‘new” is $150 cheaper than the “old”) is enough that you’ll still save $50-100..and end up with a better, smarter, easier-to-use system. If I had to list any “complaints”, it would be that Lorex is still using BNC-based cameras, as opposed to PoE cameras. This is not because of the lack of audio (although, having audio on each channel IS still better), but because of the ‘complexity’ – with BNC, each camera has two connections (BNC for video, plus a power cable) at each end, which not only doubles the number of connections, but also the number of possible connection problems; with PoE, power, video, and (yes) audio are ALL transmitted through a single cable. Even if the cameras aren’t transmitting audio, PoE is still a better solution. While I did ‘quibble’ on the color of the NVR, the fact that it now has only a single button, and resembles a cable TV box, I’ll give a ‘plus’ to Lorex for that change. Before I close, I’ll explain my 4-star rating. With the “old” system, I gave it a 3-star rating, as I saw enough “problems” that it didn’t deserve the 4-star rating it might have otherwise given it. Likewise, the “new” system is held back by (mostly) the same ‘problems’ – BNC instead of PoE, an app that still has minor problems (although, it has improved considerably from where it was 9 months ago), and the white NVR case. At the same time, there have been enough improvements (wider angle-of-view, the inclusion of digital assistant control, better/smarter NVR case design) to warrant an increase in the overall rating. Had it not been for the few “problems”, I might have given it a 5-star rating. Finally, while I could not recommend the “old” system, I will recommend the “new”. As a last-second “add-on”, for those who seriously dislike the white case, if your are careful, you could remove the case cover, change the color (there are different methods of doing this, some better than others…but I won’t go into that here), and reinstall the cover. Disclaimer: This product was provided free, or at reduced cost, for the purpose of reviewing the product. Nevertheless, the above review, be it positive, negative, or anywhere in-between, is a 100% honest review, and the price paid played absolutely no part in my review.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good Cameras, Good Features, but Rough Software

    Posted .

    I installed this camera system the day before leaving on vacation so that I could monitor my house while out of state, and with features like the camera light and siren, this would allow me to stay on the front line of protecting my home even from across the country. Install was pretty simple. This kit has the analog connections (one cable for video, and a second for power), not the newer PoE technology offered in other Lorex products. But this really didn't complicate anything as the supplied power plug in for the cameras used a single plug to power all 4 cameras. Unfortunately, only 60 ft of cable was supplied, but I was able to make it work. difficult part of the setup was connecting the 4 included cameras to the DVR to the correct ports. No, this isn't actually difficult, but for some odd reason, Channels 1-4 are the 4 right-most ports on the DVR. Also, you must connect the DVR to a monitor/TV for initial setup. After install and initial setup, you get to view your work and your beautiful cameras streaming your property. The footage is crystal clear, and pretty darn good at night. Zooming is easy, but despite the clear footage and ease of zoom, reading a license plate, even less than 50 ft away in perfect conditions is impossible, which is disappointing. But overall, the footage will work for what I want. The active deterrence functions are ok. The light is decent. But I am not sure why the program gives you a warning about the siren being loud...its not. Passing traffic on a residential street will drown out the siren. Best bet is use it to draw attention to your camera, hopefully deterring the trespasser, because you definitely aren't scaring then away with it. The user interface is alright. Fairy intuitive. But whenever I select Main Menu it restarts the whole DVR. Also, it appears that everything is functional, but it states my hard drive is corrupt. And like I said before, the 1-4 camera ports are the 4 right-most ports when looking from the back of the DVR. This will save you time unplugging and replugging them in trying to get your 4 camera display showing up the way you want it. The app is about the same as the user interface. It's alright. But has a fairly steep learning curve for how to operate everything and keeping your phone from blowing up every 30 seconds crying wolf. Ultimately, Lorex makes good cameras. They are owned by FLIR, and Military, Police, and other first responders trust FLIR and their cameras for good reason. But I really think they need to do some heavy polishing on the programming side of the app and interface for casual home owners to feel comfortable with its operations.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Non biased/ non paid customer review!!!

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is a non-paid, unbiased review of this home security camera system and installation from Geek Squad. I purchased this system after researching home security systems for a few months as I wanted a non headache system which could be used for local and when traveling away from home. Pros: 1. Thorough and professional installation by Geek Squad guys in Copperfield TX (Houston) 2. They set the wired system as requested and as intended to use, 3. Within a few hours, I had a fully functional home surveillance system which was hooked onto my TV and also available for streaming live on Lorex App. 4. Lorex App is free to use with no monthly subscription fee. 5. Great resolution, video recording/ streaming is in color when there is daylight. 6. Great resolution and video recording & streaming is in high quality black & white when there is no additional lighting ( night time). 7. Geek Squad guys did a superb job in setting up the system and making whole system functional. 8. I wanted a wired system as I specifically didn't want to use wifi and pay for high speed internet. Plus if your internet is down, your home security is down. With a wired system this scenario is not possible. 9. Cameras can be zoomed in and out on the Lorex App and also on TV ( if system is connected to a TV). 10. Response time is almost ZERO and system speeds are amazingly fast with a wired system like this Lorex system. 11. It has 2 way speaker system, 12. It has alarm system, which you can set to trigger off audio alarm if it senses motion. 13. Settings can be customized to increase/ decrease camera motion sensors in specific areas. 14. A continuous red infra red light is a strong reminder to any disturbing elements that they are on video surveillance 15. Cameras can detect and record clear images upto 70 feet ( in my driveway). Cons : 1. Costly to purchase, 2. Costly to install. Overall Opinion : If home security and safety is your priority, this systemmerts and exceeds all your requirements. Lorex App is free to install and free to stream live feed from anywhere in the world, so you can watch your home and any movements anytime and anywhere.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great cameras with ample storage

    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    The Lorex 8 channel security set up is a nice feature to have for anyone looking to provided some added security to their home or business without having to get locked down to hefty equipment and yearly contracts. The 2 TB of storage and 4k quality with built in camera lights is a good feature to have as it acts as a added deterrent to would be criminals. The question really comes down to is that is this really worth the buy in a market that is flooded with 4k wireless set ups that are able to go almost a solid month on a single charge. Hopefully this will help to answer and questions that may be lingering. First off out of the box your going to receive pretty much everything necessary to complete the install. Your going to get the main DVR hard drive, 4 cameras, and all cables necessary for set up. My only gripe on first glance was the length of the power cord was too short limiting my options for placement. Set up is going to require some skill and time but don't let that put you off. If you can set up home audio speakers then you can set this unit up. For me set up took about 3 hours but that's due to the fact that i don't like exposed cables so therefore i ended up running all my cables through my attic space. You are provided 60' of cable length which sounds sufficient however i had to actually end up buying the 100' length as this was not sufficient enough for my 3000 sq ft house. Once install is complete you can then go ahead and proceed to download the app, which will give you live notifications and give you access to features such as live view, recording, two way mic and other such features. The alarm can be activated or deactivated as well through the app. There are quite a bit of features you can do with this set up but for the most part most of them are standard for most security systems so i don't want to drag out too much what they are. Some features you can expect to see is the ability to set the alarm for stay or away modes based on motion sense. The alarm can be set to trigger the lights to strobe, stay on or do nothing at all. The cameras lights are a great deterrent as they can be tripped by motion however don't expect them to light up a whole yard or your house as they are not that bright. Video quality is awesome and this is where this unit really shines. Out of all my cameras i own these are the best and most gorgeous looking footage i have ever seen. Even night vision was remarkably well light. The audio is very clear allowing for crisp two way audio. Here's my take away from this system. I own quite a bit of security cameras and even have a security plan through ADT. At the end of the day these security cameras are pretty standard in the way most other security systems are set up. What i mean by this is your going to have to the option to arm the system based on motion for away settings. Your going to get push notifications via the app based on any zones that my triggered. And you get 2TB of video storage which will provided for about a little over a month of storage. The video quality is what really sets it apart in my mind. The video quality of these cameras is crystal clear with no drop outs with saved footage. As a matter of fact these cameras are way better than my paid ADT cameras which is kinda sad seeing as how i pay a monthly fee. The biggest draw back that stood out to me was that i felt the set up was a little dated. I get the whole feature behind hard wiring your cameras in. It provides smooth, uninterrupted footage which is exactly what you want. However there are many other competitors out there that are able to offer the same quality with quicker set up and no wires. Don't get me wrong this is a phenomenal security set up but keep in mind that time and some knowledge will be needed and once cameras are placed picking them up and moving them won't be quite as simple. However if you are ok with that and are looking for good picture and audio quality with ample storage space then pick this unit up as you are going to be happy with the reliability this has to offer without the monthly or annual contracts.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great cameras for watching your property!

    |
    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I can honestly say gay I love these cameras! They are so clear and almost have no lag time. My only complaint is they have no sound which I wish they would’ve had but we already bought them and all the accessories once we realized it was not possible to have sound. The gentleman at Best Buy told us they did have sound capabilities but once we went to actually installing them my husband realized sound was not an option but we had already opened them and started the install part so we just decided that we would do without the sound part.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    This is a high-quality, high-performance setup

    Posted .

    The cameras look great, but they're really big and conspicuous, so if aesthetics are important to you, plan accordingly! First, the physical installation. Technically the installation is really simple. If you want to install it yourself, just be prepared to do whatever it takes to run the wires the way you want them. No fooling, you have to commit to running the hard wire, but it's worth it. Each camera comes with a very generous cable with power and signal fused together for convenience. The cable comes out in the middle of the mount, so if you run your cable right into the wall, then you'll have no exposed wiring at all. There is however a slot in the mounting gasket so that you can surface-mount the wire if you want to. It comes with screws and standard plastic anchors, but of course you can use whatever hardware is appropriate for your mounting surface. One note -- when you run the cable, be sure to check the ends! One end has a female power connector, the other end has a male power connector. The camera has a female power plug, so be sure to run your cable with the male end towards the camera. You can also get extension cables for these, just be sure that you have the right video connectors. Both the camera and the box end with a male BNC connector, and the cables that come with it have female connectors at both ends. Once you have all your camera wires run, you get to set up the box. The box is kind of like a computer. It comes with a mouse. It can work with a keyboard and mouse, just be aware that there's only one USB connector in back, so a wireless keyboard/mouse with a shared transmitter works great. I had a little trouble setting up an old monitor -- the monitor wouldn't sync with the signal. I understand that there's a setting that can fix that on the box, but my monitor had a big black error box in the middle of the screen so I wasn't able to get past that to fix the resolution. Fortunately I had a spare newer monitor, so I was able to use it. I'm happy I went with a newer monitor because the video quality is fantastic! So, you have the cameras all set and the box all hooked up and connected. Setup is really straight-forward. You have to come up with a local admin password, then you need to set up a Lorex account if you want to be able to access the system remotely or through the app. You can configure it all sorts of ways, with motion detection, security lights, recording, pretty much any configuration I could think of, and it was all easy to figure out. I'm currently using it to monitor my front and back doors and to keep an eye on the dogs throughout the day. The video is very high quality. In HD mode, I can read labels of items on the shelf on the other side of the room. Overall, it's super high quality video, easy setup, lots of configuration options. The wired setup is worth the performance, it's just a lot of work to run the wires. Also the cameras are kind of big and conspicuous, so you'd have to be creative if you want to hide them. I can't really think of any negatives -- it does exactly what it's supposed to do, and it does it very well.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great system

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Bought to replace an old 0.3 (960h) megapixel system. I am very happy with the clarity, can finally read license plates and see detailed facial features. These cameras have a slightly wider viewing angle which i like. The recording of 7 frames per second have not been an issue either and to get the higher framerate doubles the price. I was able to use existing wiring from previous cameras. My only complaint is when motion is detected it sends a low grade pic via email and only one pic. My old system sent 3 pics 2 seconds apart. But unsure what other brands do, so I stayed with the Lorex. Also the whole vehicle/person motion setting somewhat works but certain flying insects with still set off the email alarm (if you have it turned on, to save HD space one could have motion set on and email off). Night time viewing is incredible. With the outside light, that camera stays in color mode. The cameras not by a light source can easily see 100 feet. Very impressed with night and daytime video quality. So happy I spent a little more and purchased the 8mp. I installed 1080p at the parents and while very nice, this 8mp has a lot more detail. The 2tb hd or larger is a must have IMO. With 8 cameras recording i get one week before hd overwrites existing data. I could save some space by having some cameras record only on motion. I highly recommend this Lorex system.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Buyer Beware! Not worth your time or your money

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    I have a lot to say about this device—D841 series—Best Buy information, and Lorex Technical Support, which is polite, incompetent, and utterly contemptuous of your time. If your system does not set itself up nicely and easily you can waste more than an entire day trying to get help. 1) How good is the D841 Security System? I am sorry to say that it is a poor quality system when up and running at its best. The box says that it provides “Color Night Vision” and I bought it to get a good clear snapshot of a vandal who has been damaging my property in my backyard. The Best Buy salespeople explained that an alarm LED light goes on from motion detection and illuminates the vandal’s face. In fact, the LED light goes on but provides no effective illumination. There is no night color vision unless you provide it from ambient backyard lights. If you use color vision without your own ambient lighting the picture becomes so grainy that you lose motion detection; even if you had it the picture is so grainy even with 4K resolution that it is useless for legal purposes. (Best Buy also said that since I was using the system as a “plug and play” I would not need to connect to the internet, but once I needed help Lorex insisted that I connect the DVR to the internet, which with my set-up was a major problem.) So now you are stuck with the camera’s infrared night vision. Both day (color) and night (black and white) pictures are fine provided nothing moves. But if a person moves his face becomes fuzzy and blurry even at the maximum 7 FPS. This may allow you to identify a neighbor but not a stranger. Best Buy told me that the cameras rotate L & R and acted like this was too obvious to ask. In fact, these are plastic bullet cameras that rotate up and down but not L & R, which limits mounting options. Lorex would not tell me whether the camera lens is plastic or glass. On my second call, while I was on a very long hold with Lorex technical support I saw a way to increase the resolution of the output to the screen from 1080 to 4K, so I did so. I then lost control of the DVR. Lousy Lorex design lets you fall into this trap and Lorex does not have a reset option. You must hook it up to a 4K monitor to regain control. I drove back to Best Buy after making a consult with the Geek Squad. Geek Squad had no 4K monitor, but sent me to sales. Sales said that the system record was probably limited by the monitor so that to have 4K recording I needed to buy a $300 4K monitor. I checked back with Geek Squad and this seemed right to them so I bought the monitor and they were dead wrong. Lorex recording quality and monitor display are entirely different settings. The motion detection default (80) is not very quick or sensitive, but if you increase it to 100 then it works better but the LED warning light attracts bugs that keep the system on "alarm and alert" as they swarm around the LED. An 8+ figure password is mandatory to use the DVR and if you let the DVR idle for 5 minutes you must re-enter the password. You do not have the option to eliminate the password. This is very annoying. 2) Lorex Technical Support: Firstly, there are two contradictory quick set-up guides that led me to make an incomplete connection. There is no manual. You must call and request a manual and it takes several weeks to arrive. The on-line manual cannot be downloaded or read in one piece; it displays about a third of a page at a time or else by searchable subject matter and as a beginner you don’t know what to search for. When you do search, you often find that the visual display of the controls does not match the visual display of your actual model and so the instructions cannot be followed. Sometimes you can work around this and sometimes not, and then you are stuck. The organization of the technical support is medieval. There are three tiers of technical support. These people are located throughout the world where wages are low and phone quality is often iffy. They handle multiple callers and often make you wait 20, 30 or 60+ minutes. One level 2 tech disconnected me after I had waited over an hour. Two day ago I was on the phone over 5½ hours just to get a Level 2 tech to schedule a “call-back” from a level 3 tech to program “snapshot” because the manual instructions do not work and he could not figure it out either. Lorex wants me glued to my phone near the system for two hours today and tomorrow for that call-back and I was told that if they did not call me back that I should call Lorex immediately and ask for a level 2 Tech. Your time means nothing to Lorex. Most of the Lorex information systems are not connected to each other and the Tech 1 people know nothing. I had a stiff BNC connector that I could not remove and I asked whether these should be removable by hand and the Tech said I should take the DVR to an electrical technician! Each time you call you start from scratch and when you are transferred you must provide all the information again: Model #, Device ID, your name, email, phone number, etc. And best, they don’t know where the Device ID is to be found and it is not on the box and not on the bottom of the DVR as they say. Occasionally you get a transfer where all this is not required. Each problem is assigned its own ticket # and you can be given ticket #, transferred to a Tech 2 who cannot find your ticket # because it is not yet in the system. My experience with Lorex is the most demeaning treatment of my time that I have suffered.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
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