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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 88 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers recognize the 500 CFM Portable Indoor/Outdoor Evaporative Cooler for its effective cooling feature, which is particularly appreciated on hot days. The portability of the cooler, with its convenient wheels, is also a notable advantage. While some customers find the cooler to be efficient in cooling small rooms, others express concerns about its price and the increased humidity levels it can create in a room.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 88 reviews
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to cool down a small one car garage in the desert. Does the job but not for too long. Recommended if you can add as much ice as you can to the water tank.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Useless and broke

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing can barely cool 1 square foot, much less 250. You can only feel it slightly while sitting in front of it. The tank barely lasts 8 hours and once the water starts to get low the pump makes loud gurgling noises that will wake you up. Also, the swing function broke after 10 days of use. What a piece of junk. Supremely overpriced for what you actually get.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Breezy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this unit for about a month. It performs well. It cools the room I’m in and is easily portable. The reservoir is decently sized.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for posting your comments in regards to your NewAir Evaporative cooler. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir. newair

  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease to use.. still works great.. it’s durable and blows cool air.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Nice cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great. It has alot of power. I use it for my upstairs master bedroom. It comes with two ice packs. That makes the air cooler than cold water.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Not as good as before

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the older model of this same cooler, it used to be a different brand called LumaComfort but this new brand, despite being the exact same model, is weaker. I still own the older model and the degree of cooling of it is stronger than this new model despite their CFMs being equivalent. Nonetheless, a life saver in the hot summers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    It’s alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for what it is. But my room was a bit bigger, then it can handle but it cold my room for the most part. I just got tired of always putting water and ice in it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    GOOD, NOT GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooler helps in 90+ degree heat. Best to locate it close to where you're sitting. Seems very well made.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Life Saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fan keeps my room, the only room in the house that the box AC doesn't reach, cool all night. Adding ice helps.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for your feedback on this product. Thank you for choosing NewAir. newair

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Nice Cooler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooler keeps my area of work very comfortable. It's easy to fill with water, the only downside is the remote provided. It quick working a week after getting the unit. I purchased a new battery for it but it didn't make a difference. I'm going to order a new remote and see if that works

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Nice garage cooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as I expected. Keeps the garage cool in the hot Florida summer. Will definitely purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair cooling, but could use some features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The evaporative cooling air is not much cooler than just a regular fan. The cooler has a spinning feature to create a vortex, but an oscillating feature covers more space in the room. The cost for the cooler is good and the height is about right for a large bedroom.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could've been a great product if the air duct to the fan was larger. It looks like the air comes out of the entire fan but it only comes out at the top. Feels best if you're sitting where the air is blowing. Does cool down a room a bit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s basically a very expensive fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty standard fan. It doesn’t really cool that much more with the water tank. Doesn’t seem to add much humidity. Overall it’s ok. I got it on sale. If I knew how it performed before buying it I would pay $75 max.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow instructions, works great in small rooms

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Handy cooler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's bedroom is located in the southwest corner of the upper level of our home. The A/C works fine throughout the rest of the house but is challenged in that room. This cooler has provided good relief during this hot weather. So pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    very good product ... very simple to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for a small bedroom ... keeps the room cooler than a regular fan...

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Totally keeps sunroom comfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought $400 portable Air Conditioner last summer. This works better ! Keeps room cool and alot less expensive to use. Three friends bought them too !

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    good cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great cooler and admitifier,great buy ,all round good

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do all it claims to do. Has a definite affect on the room and it's temperature.

    I would recommend this to a friend
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