Customer Ratings & Reviews

This computer has helped me so much. I had one previously as well and when it finally crashed on me, Best Buy helped me find this one

I purchased this for my spouse to replace a completely obsolete iPad Air (at least 10 years old). It's a good machine, but right now, she hates the track pad. So, I'll purchase an external mouse and see how things go. The learning curve has been an issue as well. This is more of an Apple thing, NOT a Best Buy thing.

Got this MacBook from Best Buy and it’s been working great! Love it and the people were so nice helping me purchase it! Thank y’all!

I bought this for my small Buisness, it’s easy to connect to all my stuff , easy to navigate , the major thing I dislike about this is that it gets hot fast , if I have it on my lap it gets hot and burns my lap not to the point that I need medical attention but it’s in comfortable I have to move it off , but even using in a table it gets hot

Downgraded from 5 to 4 stars due to the lack of a USB port. Apples method of trying to force customers into purchasing accessories.

Great laptop, reliable, perfect for my college student

Great Mac and good deal . I bought two , one for me and one for my daughter and we are enjoying them . Nice color and big screen .

The MacBook Air was shipped same day and has been working great.

The product was awesome. Its same as shown in the pictures.. i loved it.. its my second same purchase. I will keep buying from best buy.

I was replacing basically the same device that was only 8 years old and was running just fine except it did not have enough storage to be able to update. This new device has twice the storage, but it will probably not be enough to update somewhere out there in the future. Other than that I am well pleased with Apple products as well as this device.

Super easy to use with unbelievable Apple Support! I use this for work and had issues installing a program. Apple spent the time with me over the phone, helping me to install a non-Apple program. Extremely helpful and kind.

Bought this for my teenage daughter and she loves it for her schoolwork and games

Great laptop but runs out of memory quickly. Keys are not great and the Force Touch pad is not that nice to use but there are ways around it.

I love Mac books. Very easy to use. I live purchasing items from bestbuy because I know if I have issues with anything, I can go back to them.

Such an upgrade from my 2016 Macbook! The touchpad for the thumbprint makes such a difference and the system is so efficient!

Laptop is what I expected. Needed for normal computer work and it does the job .

It was an open box item which I thought it would be as good as new as the description stated as excellent. There were quite a few scratches and scuffs on the edges. The battery cycle count was also at 94 which to me seemed as if someone had used it for quite a good while before returning. This should never have been an excellent open box.

Delivery came exactly as outlined. Product is well packaged and as a professional and sleek unboxing experience. I use it for school and it has served its purpose. Internet speed is great. Visual quality is great.

Have been convinced to shift to Mac and this is a start and while i am still getting used to it i see a great deal of benefits - I will be happier once i have managed to shift my files from my external drive to the mac

Capable and slim. Looks good too. But for this price, not having a touch screen seems almost mean by Apple.