Customer Ratings & Reviews

Every Household that has wifi and cellular service should also own this VoIP Device, enabling them to save money substantially on their phone service and bills.

Actually the sound quality is good, yet when recording a voicemail it's very choppy on the recording - still can't figure that one out even with customer service. I'll keep working on that part. Overall, I am happy with it so far. One big con was that I didn't know you couldn't call conference line #'s, which is totally stupid. Trying to figure another alternative for that.

I have been useing MagicJack for many years and I like the phone service very much, it is much cheaper than Att.

I primarily use MagicJack for fax service and for that it's been great. Initial setup was somewhat convolutes and you are going to be charged additional fee if you want incoming and outgoing calls features and this is completely mislead in the set up. I would suggest people to call the support service toll free number to have them go through the setup to avoid paying the additional fee. Also, I discovered that I experience a great deal of downtime though I have yet to formally reach out to my Internet provider or MagicJack but I can say that I have not experienced down periods in streaming my Netflix or Prime series so what does that say. I think 3 star rating is justified only because of that. If I were to spend that time my overall review would likely be lower.

Great voip phone service , easy setup , reasonable price , excellent sound and connection.”

Easy to set up and to use. VOIP and crystal clear!

Easy to install and use. Very easy to set up. Works very well..

works great, easy set-up and very inexpensive annually

Working fine so far and savings of $50/month. Easy to install and use.

Used this to replace my landline and save $20/month. Works great and much cheaper. Considering the $40 price and $6/year 911 fee that adds up to ~$4/month. Great savings and voice quality on par with my old landline

I had MajicJack 15-yrs ago. It worked well but I bought this new to REPLACE my Land Line Home Phone but I had to RETURN it because the problems of installing with PORTING my Home-Phone number AND ZERO help/assistance from Magic Jack Tech-Support ... non-exist ! The Customer-Care number suggests to have Chat with Tech-Support but there is no way to have the Chat with anyone. Majic Jack corporation should establish a real Tech Support group.

This works great calls are very clear and the set up was very easy.

I love this device even I used it for couple of extra phone. It works like other carriers. It can works for unlimited call for all over the United States. It needs only internet, just plug in router and connect to the phone, thats it. Amazing product.

Works fine. transferred my old number over no issues. Only thing no stop junk calls where I hate nomorobo before but it doesn’t work with this. They want you to pay for that.

magic jack is very easy, and convenient to use. good price

Works. Verizon is so terrible now that I need a reliable backup in an office setting. Sound quality is excellent. I remember when Verizon was top of the heap.

works great!1 i was paying at&t almost 200 dollars. now i pay that for 5 years of phone service. Set one up for my second location. And you can use your same phone number. Took two days to port it over

Easy set up and use so far. Sounds good with no dead spots.

I was paying over $60 a month on a landline phone I rarely used, this was the perfect alternative.I was able to transfer my number, set up was also easy. Now only paying $60 per year, Saving me so much money.

Magicjack is a cheap alternative to remove the Phone Plan from cable companies, but has limitations. Caller ID is used to display the telephone number of the person calling you and is included free with magicJack service. Caller Name ID which is used to display the name of the person calling you is not currently a supported feature. Requires prior activation, and isn’t free. Payment of the magicJack 911 billing is not mandatory, however. If you elect not to pay the fee, magicJack will simply turn off your 911 service. You are responsible for providing an uninterruptible backup power supply to ensure continued operation of electrical equipment, including customer premises equipment necessary to provide Internet service, in the event of a power outage. You need a Belkin RG BATTERY BACKUP REVISION B 12V DC UPS BU3DC001-12V to power the router.