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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 80 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are impressed with how easy it is to install Malwarebytes Anti-Malware Premium. They also appreciate its performance improvements, with some saying it made their computers feel like new. Customers are confident in the software's malware removal capabilities, with one user reporting the detection and removal of nearly 1200 malicious objects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 80 reviews
  • Pros mentioned:
    Performance, Protection

    Rated 5 out of 5 stars

    Superior weapon against malware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone is already aware of this, but I'll say it anyway. You've got to be careful when downloading off the Internet. If you're not vigilant, you will, sooner or later, get something on your computer that you don't want. This happened to me twice recently, when my computer was infected by browser hijackers (Snap-Do, Trovi). I don't remember the circumstances of the first incident, but the second one occurred when I downloaded GIMP from a website other than the official GIMP website. I'm not sure how big a threat they actually were and they did not prevent me from getting to websites I wanted, but I could not use Firefox or Google Chrome. And who knows what they were doing behind the scenes. At the very least, they were intrusive and I wanted them gone. But they could not be uninstalled. While casting about for a solution, I came across Malwarebytes Anti-Malware. The ITS department at my place of work has installed this software on all of our office computers, so I figured it had to be pretty reputable. I downloaded the free trial version and ran a full scan of my computer. It took over an hour, but by the end of the scan, it had found nearly 1200 malicious objects on my computer. A few mouse clicks, and these malicious items were history. I had Firefox and Google Chrome back! I was so impressed that, when I stumbled upon a copy of the software at Best Buy, I snapped it up and installed it on all my machines. Definitely one of the best software purchases I have ever made. I run quick scans every so often even when things are running smoothly, just to be safe. Now that support for Windows XP has ended, I expect this software will be even more valuable. Again, a superior product!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install
    Cons mentioned:
    Slow scan

    Rated 5 out of 5 stars

    Great for finding malware other programs don't.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this program because I've random messages pop up about malware in my system by Norton System works. However Norton doesn't make it easy to get rid of it. After finding this program and seeing Cnet's positive rating I bought it and found a lot of malware Norton didn't see. It's easy to use, but I wish it didn't take so long to scan files and I don't even have close to a TB of data on my hard drive. Just a warning to those who do.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    This product did what it was meant to do. Iam plea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will definitely recommend this product to anyone who is being attacked by spyware. It was very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Quick and Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having so many problems with my main computer. I would try to do my online assignments and the computer would stall me or bring up so many pop ups that I could not get anything done. I couldn't print out any of my assignments or my research information due to the multitude of pop ups! After the installation of this program, it is like I'm working on a new computer. It is faster and does what it is told without any backtalk!!!! :) Wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install
    Cons mentioned:
    Reminds to update

    Rated 3 out of 5 stars

    Good security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install but keeps reminding you to update.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent question to online support and did not hear back for 3 days and then I re-sent my request. Technician walked me through many options to rid a set of unwanted pop-ups. Each day I was on line to take care of one of the options offered. By morning I would have another task but overall I am up and running!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    This is the best product for a computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I discovered Anti-Malware quite accidently. After being plagued by viruses and malwares I complained to the technician one day and asked for help. He scratched his head and said, "You should buy and install anti-malware on all your computers." At first I was skeptical, but now I know it is a must for all computers. There are too many kooks out there who are ruining people's lives.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Malwarebytes Anti-Malware Premium

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product. Double the protection. If you already have installed a virus protection software and for some reason it did not catch a virus attack the Malwarebytes Anti-Malware Premium software will give you that extra protection and it will make sure to that the virus is quarantined or removed from your PC. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Malware removal, Performance

    Rated 5 out of 5 stars

    Great Malware Program Remover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program helped my computer go fast. It removed my melware problems.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is so easy to install. Ever since a tech used this product, but the professional version, I have downloaded the consumer version. When I saw how effective it catches Malware, I purchased the better version. Totally awesome to see what all it catches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product for Anti-Malware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product. After installing it, has caught some tracking cookies and deleted them from the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found malware the got by the antivirus software . Performed as advertised .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product removed what I needed to remove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up acquiring a malware/rootkit when I downloaded a video onto my computer from a site that I thought was safe (plus I had Norton 360 running at the time). Turns out that the video download also included a malware/rootkit that installed a program in which every page I tried to go to while on the internet would be overrun by pop-up messages telling me that I needed to update my video player. Norton 360 did not remove it, and I could not remove it myself by resetting the computer to an earlier saved time, and I could not remove it off my register. After reading up on various methods to remove the rootkit, I ended up purchasing this product and installed it on my computer. Within minutes, all the malware had been removed, and my computer was operating fine. I have nothing but good things to say about this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malware bytes is really good at removing spyware and those pesky threats that slow down your computer

    I would recommend this to a friend
  • Cons mentioned:
    Slow scan

    Rated 5 out of 5 stars

    Very easy to install on Windows 8.1.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I cannot scan when I want, I don't know if it is working or not. When I had Malware/Anti-Malware before I could use it and scan with no problems, along with a separate scan using AVG 2013. I now have AVG 2014 along with this product and don't know if both do automatic scans or not,

    I would recommend this to a friend
  • Cons mentioned:
    Reminds to update

    Rated 4 out of 5 stars

    Good product with minor glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to help with pop up advertisements that were all over my internet program. It has taken all of these away-what a relief. My only problem with the software is that it will say the software is out of date every day when I just uploaded it less than a month ago. It gives me no ability to fix this problem. I can x out the small screen but it is a little aggravating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product to protect your computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having problems with my computer, and wasn't sure it was protected. This is great to add this to your antivirus so you have double the protection.

    I would recommend this to a friend
  • Pros mentioned:
    Malware removal

    Rated 5 out of 5 stars

    went to work right away did scan found problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have website was having a lot of adware and malware pop-ups. Put this in it identified all the issues fixed them deleted all the popups keeps on doing it s job. Reasonably priced. Will purchase again if needed

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Needed protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with my programs on my computer. The clerk in the store told me about this product and told me he had very good reviews told to him. I tried it and believe me it was an excellent product. It has served me well.

    I would recommend this to a friend
  • Pros mentioned:
    Malware removal

    Rated 5 out of 5 stars

    Good secondary malware detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, only one episode of malware was detected during a scan. The last two scans, almost 200 episodes of malware were detected, although no more than two names were found.

    I would recommend this to a friend
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