Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 8 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Rated 1 out of 5 stars

    Parts don't fit!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to put this tv stand/fireplace together due to a manufacturer issues. Some of the parts that suppose to screw in and fit in the wooden grooves are not properly aligned and impossible to connect. In order to connect sections C & G you would need to drill new holes. Contacted bestbuy and got the run around, given wrong number to Camden & Wells manufacturer, had to call bestbuy a few times all while waiting on hold. Now, finally given a number to call and the place is closed and have to wait all weekend. This item has a quick return policy due date or else you stuck out. So today is saturday, by monday if no good resolution I will be returning this item. For $400 it's not worth the inconvenience and the pieces a little flimsy, should have been half off or less. It should not be a hassle on a brand new product just received 1 day ago.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, big, sturdy, even more beautiful in person. Fits our 65 in tv perfect. Only downside is you cannot change the color of the flame of the fireplace or the stones to the logs. I personally only wanted stones but it would have been nice to be able to switch scenes and colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal TV Stand

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, easy to install TV stand. Enhacing beauty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fireplace

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just brought this year and I hadn’t got put in use yet. I love how it looks in my living room .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice stand/fireplace

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and very nice look. Only issue was the fit of the top, didn’t want to seem to screw all the way down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fireplace tv stand, The heat blows out real good and you can feel it even if you sit far away from it. When you turn it on It has a colorful background and the crystals makes it look even better. I was hesitant about buying it but i am glad i did.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible purchase

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blower started making ticking noises after a year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to fix, all the parts was there, nothing missing, and I love it

    I would recommend this to a friend
Sponsored