Customer Ratings & Reviews
- Model:
- MRT118FFFH
- SKU:
- 5582427
Rating by feature
- Quality
Rating 4.0 out of 5 stars
- Value
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the ample space, quiet operation, and ideal size of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Many appreciate its overall performance, the inclusion of a freezer light, attractive price, and appealing design. However, some customers have expressed concerns regarding temperature control issues, indicating that the refrigerator may not maintain a sufficiently cold environment.
This summary was generated by AI based on customer reviews.
Sometimes you don't even get what you pay for.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nightmare from Day 1. It was advertised as having an icemaker. NO ICEMAKER was included. The guy who installed it, immediately cut the cord of my old fridge so he could pull the old fridge out. (The cord was plugged into an outlet in the nearby cabinet.) Well, it was STILL necessary to cut a hole in the wall to plug in the new fridge! He wouldn't cut the hole tho, just left me to deal with that. Even if I wanted to return the new fridge, he had already cut the cord for my old fridge! I was stuck. So that's 1/2 star for BestBuy. Sixteen months later, I feel a hot spot at the bottom of the freezer door! It has worked fine until now, but this hot spot doesn't make sense. I have a feeling I'll be shopping for a new fridge soon. And thats 1/2 star to Maytag, for a total of one star.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Renee12String. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!
Noisy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator works okay, but it is very noisy. It runs frequently and makes an annoying churning sound that I've never heard come from a refrigerator before. There will also occasionally be a loud bang which I was hoping I would get used to, but it's been over 2 months now and I still jump a little when it happens. I regret this purchase and wish I had gone with a different brand.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Amanda
, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was prompt. Sales person was very helpful.
I would recommend this to a friendPoor quality - freezer barely freezes
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this refrigerator freezer combo! Freezer has failed and barely gets cold enough to freeze. We’ve lots food because of this twice now.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/.
Let’s see what we can do for you!
Very disappointing product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The temperature recommended for the refrigerator, froze and destroyed all my vegetables. Drawer on top does not allow height to have bottles . Not enough space for bottles overall. Poor Quality, disappointing The 2 feet in front scratched my hardwood floor.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi pascou, we apologize for the problem with the Refrigerator freezing the vegetables. We would be happy to look into the problem with you. We ask that you email us at [email protected] with the model and serial number as well as your contact information. We also ask that you provide us with a brief description of the problem. Thank you for the review!
Outstanding product and installation.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we were looking for. Product is working great and was at a great price. Outstanding installation service!
I would recommend this to a friend