Customer Ratings & Reviews
- Model:
- MRT311FFFH
- |
- SKU:
- 5582406
Customer reviews
Rating 3.9 out of 5 stars with 93 reviews
(93 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Design3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers are enthusiastic about the ample space and full cubic size of the 18.1 Cu. Ft. Top-Freezer Refrigerator, as well as its ideal lighting and spacious capacity. The cooling system is also well-received for maintaining consistent temperatures. However, some customers have expressed concerns about the noise level and the deli drawer's functionality, along with the overall build.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
No refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't received it yet. How am I expected to rate a purchase I have not received?
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hello, We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Rated 5 out of 5 stars
Excellent Price, Excellent Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery takes a bit longer than most other brands, but it was worth the wait. Best Buy's price match policy is excellent! Customer service went out of their way to meet our needs!
This review is from Maytag - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black - Black Ice
I would recommend this to a friend- Pros mentioned:CoolingCons mentioned:Noise level
Rated 3 out of 5 stars
Noisy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always thought Maytag was a quality brand. I have a Maytag dishwasher and love it. This refrigerator cools fine but is very noisy. We got a second refrigerator sent out thinking the first was defective but the replacement is also noisy.
No, I would not recommend this to a friend - Pros mentioned:Cooling, Size
Rated 5 out of 5 stars
Great refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is the perfect size for my kitchen. It keeps everything cold and runs great.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
New stainless fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job and looks pretty. Funny noises sometimes, but don't they all make noises sometimes. It is otherwise quiet. I liked the look of stainless steel and of course the price.
This review is from Maytag - 20.5 Cu. Ft. Top-Freezer Refrigerator - Fingerprint Resistant - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Good to go.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic fridge to fit my space. Been happy so far, but the wide drawer did fall out, not very strong. It is not energy star, but it is way better than the LG that it replaced. We had constant problems with LG. This freezer keeps things frozen.
I would recommend this to a friend - Cons mentioned:Build quality
Rated 1 out of 5 stars
DO NOT BUY!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with the quality of this product. The freezer door seal has not worked since day one. The magnet is simply too weak. When I close the bottom door, it causes the freezer door to open. Each time I close the freezer, I have to push it hard to shut it, yet it still builds up frost inside. I contacted Maytag and spent countless hours on the phone. They sent a technician five times and replaced the seal three times, but the problem persists. Two different technicians informed the manufacturer that the freezer seal was malfunctioning, but Maytag's technician refused to declare the freezer defective. I had to involve an attorney before they finally agreed to take it back. The quality is unacceptable.
This review is from Maytag - 20.5 Cu. Ft. Top-Freezer Refrigerator - Fingerprint Resistant - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Lighting
Rated 5 out of 5 stars
Features similar fridges no longer have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Nice design. Light in freezer. Adjustable shelves. Wide “cheese drawer.”
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer works great and has quite a lot of room for storage.
I would recommend this to a friend Rated 4 out of 5 stars
Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very quiet. I like the drawers in the door. Still adjusting to space. Seems like a little less on main shelves but door holds more
I would recommend this to a friendRated 5 out of 5 stars
spodgerare f
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maytag brand is excellent quality second makytag that we own
I would recommend this to a friendRated 5 out of 5 stars
Stylish and functional
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is pretty, stylish, reasonably priced and functional.
This review is from Maytag - 20.5 Cu. Ft. Top-Freezer Refrigerator - Fingerprint Resistant - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
No longer cold
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator 1 year and 3 weeks ago . 2 days ago, i noticed puddles of water and now i cant get the temperature below 50 degrees. I called maytag service and since i am 3 weeks past the 1 year warranty , I am on the hook for labor charges . Only the compressor part would be covered. Really regretting this maytag purchase.
This review is from Maytag - 20.5 Cu. Ft. Top-Freezer Refrigerator - Fingerprint Resistant - Stainless Steel
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, NickP. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!













