Customer Ratings & Reviews

Horrible Product...Ice release door leaking...Changed by Maytag. Next, condensation appears on water dispenser inset. Maytag changes door change. Condensation appears again. This is a Lemon. This product deserves negative stars.

Very poor water and ice dispenser design! The water dispensing nozzle is situated so that drips go down the front of the door rather than into the drip tray. (Photos below). Cups over 6” are impossible to put ice into, and equally as frustrating is not bumping the water unintentionally, and either results in a mess. We returned.

I did not purchase from Best Buy, but did purchase this exact model from a different supplier. Within one full year of purchase, the compressor died. Calling for repair was the worst experience ever. Over 2 1/2 hours to finally get someone to come out. Putting the Maytag name on this piece of junk is insulting. I know that all refrigerators nowadays are substandard, but Maytag is the absolute worst. Never thought I would say that. Have loved the brand for many years. Sadly, this is a new day. Stay away from this model…please.

Love it way better then our $3500 Samsung we had to return, I will stick with the name brand from now on Maytag is great

I normally don't do reviews but I felt I should let someone know. This fridge does not have customizable shelves. You can not make one section taller and others smaller. It makes it hard for short people to put the large things on the large shelf that is on top. Also, the drawers and storage on the doors are a thin plastic. I'm just waiting for one of them to break. You also have to watch what you put on the top shelf in the back. If you get it too close to the cooling unit it will freeze what you have next to it. The things along the back shelf and to the right the things don't get cold. I've only seen this happen on the top shelf though. The ice maker dispenser is in a funny area. If you don't push the ice nozzle just right, you will get squirted with water. I will never rely on descriptions from the internet before I purchase a fridge. I should have went and looked at this model in person before I purchased. What is really bad is that I waited 2-3 months before it even arrived.

Ice maker stopped working and they don't have the replacement parts to fix it.

I really like the look of this fridge and others mentioned the shelves are not customizable, but everything fits perfectly for me. My complaint is this is the loudest fridge ever. It roars constantly and you can even hear it in the other room. Also it says 3 is the setting for fridge and for canned drinks to get as cold as they should be we have to put the setting on 5. So far no issues with ice maker like others have but I’ve only had it a couple weeks

Ever since we bought this fridge we have had issues with the ice shoot. Ice will get stuck in the door flap and eventually turn to water and leave a puddle on the floor. In order to prevent this, after getting ice, you need to put your hand up the shoot and pull out the stuck ice. This isn't too challenging for my wife but I have fairly large hands and half the time I accidently hit the water button which then water comes out and goes all over the floor. We have called Maytag's service dept. Multiple times and they have sent someone out three times now to repair the issue. It is still not working correctly and they refuse to refund our money. Not only will they not refund our purchase, they are condescending while on the phone and rude. I will never buy another Maytag product as they don't stand behind their products. We have our 4th repair visit schedule at this point which is absurd and forces us to step away from work to be home for this repair visits.

It is a little louder than my old kitchenaid, but the ice maker, water dispenser and extra room in the freezer make up for it. Great so far, and very nice looking. Has a high end look to it. I would recommend.

Works well. A little noisy. Water dispenser is good size.

Fridge works well. Awesome storage. Ice maker and water work really well. Nice controls.

Very displeased 2 weeks after I bought this refrigerator it started to fail and frosted up with no cooling under warrenty the repair is going to take 2-3 weeks for the repair man to the part, how rediculous. Do not recomend any purchases here

Maytag Side-by-Side Refrigerator great does what we need it to do went with Maytag it has 10 year warranty had it a little over a month and seems to be great item

Can't complain. Works fine and not noisy. Plenty of room.

Terrible We had a terrible time with the delivery company

Sales advisor suggested wrong model. Then overcharged me for haul and install. Took about 6 hours of calls to resolve. Product description inaccurate

The refrigerator is freezing no matter that we turned down temperature. It’s horrible.

This is a nice refrigerator and has one metal shelf to hold heavy items (the others are glass). The doors set into the door are great and stay put, although they can be removed for cleaning. The shelves are easily removed for cleaning as well. Good look, good buy, good value.

Took 2 months to arrive, almost canceled order, glad I didn't. Fit nicely in the space.

Generally satisfied with this product but a few issues with the installation process