The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,513 reviews
Rated 1 out of 5 stars
Unhappy Customer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The washer is very disappointing! I have washed the clothes on numerous cycles and the clothes are drenched with every cycle. I wish I would have read the reviews before the purchase
Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to review these concerns for you further. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Rated 2 out of 5 stars
Dissatisfaction with lack of delivery
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wouldn't know, I've been baking trying to get delivery reschefuled since 5/8. Supposedly have a dekker date of 5/28. If it's not i will cancel my order and card and no longer do any business with best buy.
Hello! We are sorry to hear about this concern with your Delivery. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Rated 2 out of 5 stars
Poor delivery service.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One issue with Best Buy and the delivery of Maytag washer. One the delivery men broke the hot water fixture off of the wall and this necessitating shut off of water to the house. I had to call a plumber to repair the water line. He advised me that the hoses were not new as the gaskets were worn and not brand new.
Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, LisaE. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!
Rated 5 out of 5 stars
Good product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service, very friendly employees Good job
Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to review these concerns for you further. Please contact us directly via Facebook at https://tinyurl.com/Maytag-Facebook or Instagram at https://tinyurl.com/Maytag-Corp-Instagram Let’s see what we can do for you!
Rated 5 out of 5 stars
Maytag
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washing machine! Exactly what i hoped it would be
Thank you for bringing this to our attention; we regret you are having these concerns with your Washer. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Rated 1 out of 5 stars
Not for me
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Maytag was very loud. Didn't like the way it operated. The lid seemed cheap and opened back too far. I exchanged for a different brand.
We apologize for your concerns regarding the low water level in your washer. Please check the following troubleshooting tips:
1. Cycle Modifiers and Water Level Selection Modifiers: After selecting a cycle, you can adjust default modifiers like Soil Level, Spin Speed, and Temperature using the cycle settings buttons. Not all settings are available for every cycle. Water Level (If applicable): Auto Sensing: Turns the Water Level knob to this setting to allow the machine to automatically sense the appropriate water level for the load size. Deep Water Wash: Turns the Water Level knob to this setting to add the maximum amount of water. Note: This option may lead to longer cycle times due to extended fill times. 2. Bulky Cycle Operation (On some models) The Bulky Cycle uses a series of fills while agitating. It may appear to have insufficient water, but the washer will continue to add water over 10-12 minutes as sensors monitor the load. Agitation during the fill improves cleaning and helps reach the optimal wash water level. The fill may pause occasionally for additional mechanical action. 3. Non-Agitator Models (Low-Water Wash Plate System) The washer automatically adjusts the water level to the load size, and no water level selector is needed. Loading: Load items in loose heaps evenly around the wash plate. Keep the center uncovered. Important: Do not add more water. Excess water can cause clothes to float, lessening the cleaning action because the clothes must engage with the impeller. 4. Clean Washer Cycle If you feel the water level is lower than when you first started using the washer, run a Clean Washer cycle to re-calibrate the control and reset factory-set water levels. Run this cycle about once a month or every 30 cycles. Maytag recommends using affresh®, which cleans deep inside the appliance, reaching components like the tub, pump, and hoses. If the above steps do not resolve your concerns, we are happy to review them further. Please contact us directly via Facebook at https://tinyurl.com/Maytag-Facebook or Instagram at https://tinyurl.com/Maytag-Corp-Instagram
Rated 1 out of 5 stars
Bad washing machine. Defective.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After receiving my brand new washing machine, I did three loads of laundry and it broke and had to have service people coming fix it.
Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Rated 1 out of 5 stars
Washing machine not working
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer is horrible and started not working only one week after having it. The sensor button would go to done every time I hit start
Thank you for bringing this to our attention; we regret you are having these concerns with your Washer. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Rated 1 out of 5 stars
Arlene's machines
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Did not like this washer at all. It was extremely noisy and sounded like gears were no working right. I returned this and got an LG washer and I love it. Thank you Best Buy for letting me do the exchange.
Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Rated 1 out of 5 stars
LOUD AND NOISY
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
THE LOUDEST WASHER ON THE PLANET. IT NEEDS TO BE STUCK IN A BASEMENT OR A SOUND PROOF ROOM
Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, SHINYB. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!
Rated 1 out of 5 stars
Unloyal company
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They promised us a gift for each appliance but only sent one, they robbed us, they lied to us
Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.