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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.1 out of 5 stars with 1237 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers often highlight the washer's large capacity, effective cleaning performance, quiet operation, and ease of use. Some customers have expressed concerns about the washer's reliability and balancing, while others miss having an agitator. Overall, the size of the washer is seen as a positive attribute.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,237 reviews
  • Pros mentioned:
    Capacity, Ease of use, Noise level
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Love To Do Laundry Now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is everything you want! Quiet, easy to use and you can control it on your phone. Delivery was terrific, guys were professional and friendly and took care in home & with the appliances. The lack of an agitator prevents any issues with balance and you never have tangled clothes or blankets. Handles all of our needs from daily washes to bedding and rugs with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Cleans Everything

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve done a lot of research about washers and dryers, and wanted something that could take king size comforters, along with other bulky items without going to a laundromat. Most consumer front loaders don’t offer the capacity like a top loader without a agitator. The way it cleans clothes is amazing; at first, it scrubs the hell out them with small amounts of water mixed with the detergent, and gradually adds more water throughout the wash, *do not add too much soap!* add the right amount on the cup or scooper, its very efficient. Also make sure your bulky loads are evenly distributed and the washer secured to the ground or it’ll spin off balance, along with keeping the software up-to-date. Be mindful about delicates, this thing is heavy duty! Aside from the way it washes clothes, my favorite thing about this washer is it’s made in the USA, and comes with a 10 year warranty. I’m sure it’ll last much longer than 10 years because it’s a Maytag, and if something goes wrong, there will be parts available. Another thing that sold me, if you walk into a BestBuy, you’ll see a lot LG, and Samsung returns, but not a Maytag; that says a lot about their quality.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer, energy & water efficient too!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my Maytag washer for almost a month & have become I can truthfully say that I am very satisfied with it. Especially now that I have become familiar with it. I’ve grown to know which settings are best for which loads. I find myself doing a load of clothes every other day which allows me to always be caught up. My clothes are cleaner & fresher than my old front loader & the cycles are faster yet efficient. I love lhe large capacity which allows me to wash a lot of clothes or towels without overloading. So far, I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this washer about a week. it is replacing a 9 year old LG that died My repairman said to not buy another LG (or a Samsung or GE for that matter). I went with Maytag because of it's solid reputation and longevity on the market. I bought this washing machine based solely on online reviews, the fact that it fit in the space I had, and that it was on sale and I could have it within days. First of all this washer is huge. If I was a little shorter, I wouldn't be able to reach my stuff. (I'm 5'5") In hindsight, I probably don't need a machine this size. The door is also huge and hits my cabinet when I open it. And I likely won't use all the features it comes with. My first load was a bunch of towels I had accumulated while waiting for a new washer. I didn't realize it was set on slow spin and that I had to select fast spin, so everything came out soaked and we had to run it again. I've done several loads since, and it is doing a nice job. My second load was two queen size blankets and a queen size sheet. It does seem to vibrate a little more than my LG did. And be aware, the buttons on the control panel are very sensitive!! I accidentally cancelled a cycle while I was cleaning in my laundry room and lightly wiped the control panel.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Would buy this again!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Clothes are super clean. This washer is so big! Holds everything! No longer need to split my loads.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I Live it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size color and simplicity of this washer and dryer duo. My favorite feature is the steam dryer, great to take wrinkles out of clothing, better than ironing. Washer and dryer sold separately, they both fit with in our small laundry closet space. :

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use
    Best Buy Employee

    Rated 4 out of 5 stars

    GREAT WASHER

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washers are easy to use and haven’t given me an issue. Very easy to navigate and hold a good amount of clothes! Bought these when my whirlpool washer and driver broke down and these saved the day!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big family, big washing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t reach the bottom of the washer. But it washes more clothes than my last whirlpool washing machine that was 10 years old (then died) that was even deeper. I like the faucet it’s cool. We have a household of 7. We have a Maytag dryer that works great timing wise with the regular washer setting. We’ve had it for less than one month. We have not tried the extra power button, we are too scared.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great features large capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% improvement over the Samsung front loader. This load Maytag is huge inside, we can wash a king sized comforter in it. It’s mostly quiet, has a weird sound when it’s agitating but not an unpleasant sound. Controls are easy to use and it has a smart feature that tells me when the washer is done.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Very satisfied!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy with confidence, this is a great machine. It’s very quite compared to our old Maytag Bravos machine that started to get loud. The Maytag app is great too. We got about 700 washes out of our old machine and if we replaced the bearings could have gotten more use out of it. I like Maytag washing machines and dryers as they have been reliable for us. The features, quietness and reliability make this a great machine and oh yeah, 5.3 cubic feet of space is more than enough for any task.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Hand down. THE BEST.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, the best washer I could ever imagine. This state of the art washer can be controlled from an app on my phone and sends me alerts when it’s finished! My queen size comforter fits easily along with all of my sheets and pillowcases at the same time! Well worth the price, Maytag is the absolute best. Also, my washer was damaged when we opened it, but Best Buy found a replacement the same day. Great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Maytag should improve by not using Plastic parts!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fir a short person. Need grabber to reach and take clothes out of washer. Also, bought in November 2022 and service call in September 2023 plastic spinner on bottom of wash tub broke! Imagine a PLASTIC part doing an important job of spinning the tub during rinsing and washing cycles. Ridiculous!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Marvelous Maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the washing machine and picked up the matching dryer. Easy to use, the clothes come out nice, clean and almost dry. Wow! Maytag has come a long way. I switched from older model Maytag to this beauty and wish I had done so sooner. Absolutely love, love, love my machine. I have no complaints and would recommend them .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Simply wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. Quiet, cleans like a charm. The Water level selections allow me to control the wash. It’s perfect and it’s pretty. I didn’t plan to get the larger Maytag but I’m oh so glad I did. Folks, it gets the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Very Large capacity, quiet Great unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Wife loves it. Quiet operation. Huge capacity, she does alot of laundry.Very satisfied so far with product. Setup is comfortable, uncoventional. Perfect for short arms, and limited space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is Highly Recommended Store

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i highly recommended the best buy store its really good store and have a good quality. The product are consistently oustanding and the staff are good and ready to assist of whatever you need, i have a good experience in best buy store i love this store.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wash your bulky blankets with ease!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchased this machine because we have several large bed comforters that always needed to go to the cleaners. This machines basket is large enough to handle a california king blanket. Very happy with the purchase. The inner water dispenser helps a lot too. We do not have a sink in our laundry room so this feature has helped us immensely.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love my new washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new washer!! Gets the clothes clean, super quiet and affordable!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy with Clean Clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer failed on a Wednesday. We went on line to get ratings and decided to purchase the Maytag 5.3 washer. Shopped price and Best Buy was the lowest overall cost with delivery, installation and haul away because of our membership. Washer was delivered and installed within 48 hours. Using it for about a month and it has exceeded our expectations. The delivery and installation was flawless. On time.Actually a little early. They were in and out in under 1/2 hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It spins my world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing washes the absolute dirt out of my clothes. It makes me so unbelievably satisfied with water and soap.

    I would recommend this to a friend