Customer Ratings & Reviews

awesome device, unfortunately its discountinued. not sure what is replacement of it for whats app family calls

I love my portal. I had gotten it as I had moved far from my family and wanted a nice screen to video call when we talked. I was amazing!

Wanted to video chat with my mom that lives in another state. My mom does not have a smart phone and is not comfortable using a laptop. I researched other products and this was the easiest and most cost effective (no monthly fees). Upon receiving, I set up the device which was very easy. The screens walk you though everything. I had to set up a very basic FB account for my mom. Send friend request to those respective family members that she would chat with complete the set up. I was nervous about setting up and then having to unplug to send to her. No worries... the device saved our settings. Nonetheless to ensure proper set up, I took the drive to visit my mom, connected to her WiFi and is was up and running. And it works like a charm. So easy for her to use. That camera is AMAZING. I love how it pans and moves with you.

Bought for my 90+ year old grandmother to be able to connect. From initial set up to use it was simple. Intuitive to use and great feature of being a picture frame with changing photos when not being used to connect with people.

The screen on our old portal got cracked and this one is so much nicer and easier. It's a great product if you can still get one.

i mean i know this tablet device cost less than 200 bucks but common.. at least make it rechargeable just as normal tablet so it can be somehow more mobile even for old people. my dad keep messing with the power cord everytime he use it because he likes to hold it when he video chat friends or families and sometimes he pull out the plug off the outlet. Lol the screen is pretty good, good viewing angle, the camera is better than i thought, the ai on the camera is surprisingly good, the camera will always tries to find a person then zoom in or out accordingly to keep the person in the frame which is neat. The only thing that missing is the builtin rechargeable battery as i mentioned above. if you plan to place this thing on one spot only and or near power outlet this is for you, but if you like to move around while video chatting well you might want to get an ipad or a tablet as well.

Love this item. It does a lot. It has a clear picture. Great sound and I love how the camera moves with you. Wished it could convert into a tablet. Lol

Love it. Purchased this to allow my elderly mother to send/receive video calls but I needed something stationary and extra, extra loud and this is loud!!!!! I wish the on-screen answer button was huge!!!

I purchased two Portals so I could visit with my grandchildren as all of us are sheltered-in. The younger ones run around a lot, but the machine follows them so I can see what they are doing in the viewing area. This makes the viewing feel more like I am in the room than other viewers. My daughter can go check on her dinner and we can still converse. Other features, such as accessing other apps and just saying, "Portal, call my daughter," make it easier to use. The photo-stream helps me enjoy my grandkids with out hearing them also.

Bought for elderly parents to enjoy their grandchildrens photos and they love it! Easy to operate too. I can add/delete photos from my phone!

Great device for smart video calling. The audio quality of the portal is very good. Connect with Alexa and you can play music with voice commands.

This is the best thing that I have purchased. It’s easy to use to communicate with my mom when I’m anywhere.

I was a bit skeptical before purchasing a product from Meta. However, you can absolutely close / cover up the camera and turn off the mic with a simple switch. Apps are limited but just enough for many useful tasks. You can call your friends on several platforms (FB, Whatsapp, Team, Webex). The camera can track and zoom wherever you move so you are always in focus. An internet browser app is included so you watch youtube or any video streaming websites.

Bought this to chat with friends that use Facebook. It connects and receives well. I suggest buying the portable one so you can move from room to room or outdoors.

We love this Portal, it is so fun to video chat with family that is too far away to see on a regular basis. My kids have also loved talked with their Grandma on this!!!

Vey good device I recommend buy this item good sound

Easy to use. The video quality and camera are good, and the sound is surprisingly clear. I bought this one for my dad, who doesn’t hear well, after I’d received one as a present. I have an iPad Pro, so I thought it wouldn’t be any different. I can say that this is better for video chatting with these apps than my iPad.

Although it took quite a bit of time to receive the device (ordered December 18 and received two devices in January three days apart after placing a call about the first lost one) This one is a Christmas gift for my teenage twins for me to stay in contact with. The device works well! I own the Portal that sits atop my smart television. We had fun using the applications on it, hopefully there will be others added in the future. Overall we like Portal!!

I use the portal everyday and it is very east for my lil one to navigate and call his grand parents.. this makes my kiddo phone free and handsfree..

This portal really opened up the communication lines with my grandparents. It's super easy for them to use. Didn't like the initial set up process and almost took it back. But after setting it up it displays pictures from their Facebook account while they aren't actively using it to make video calls to family. The camera follows them if they move so they don't have to hold it. Also, they can turn off the mic and camera when they aren't using it for added privacy.