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Customer Ratings & Reviews

Model:
899-00452-01
SKU:
6522219
Your price for this item is $449.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.8 out of 5 stars with 742 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the VR experience, ease of use, graphics, and fun factor of the Quest 2 Resident Evil 4 Bundle. Many also appreciated the 256GB storage and the immersive gameplay. However, customers were negative about the battery life and the potential for motion sickness, with some also mentioning concerns about the head strap and the headset's weight. A few users noted lag, but this was less frequently reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 742 reviews
  • Rated 4 out of 5 stars

    great work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is awesome!!!! i don't play it every day, but it never ceases to amaze me when i do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VR headset great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resident evil four super hard to play on the VR. I cannot grab my gun or reload.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing download

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not get beat saber with our oculus. That was the one he really wanted.

    I would recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hi there! Thank you for sharing your experience. We recommend checking to see if you received an email with a Beat Saber redemption code. If you have already checked and are unable to find it then please reach out to our support team from the official Meta website and they'll be happy to help you further. oculus

  • Rated 4 out of 5 stars

    VR

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gift head straps a little uncomfortable. Other than that amazing product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VR Goggles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son, is really enjoying it even now as i type.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset Good. Resident Evil not so Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of Resident Evil. Wish I could trade games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eghhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok it’s not what we all really want but it’s nice

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no wow or next level experience here. For the price they should have add HD. With that said. Its entrtaining with limited games. There is only one port for customizing so you will need to choose between head phones or a batery expansion.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working just turned black screen and would not work no matter what we did to get try and work again. Only used for 4 days. Never dropped or damaged in anyway. Could only get money back not a replacement product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible Bought this for my son for Christmas. It stopped working 6 weeks after purchase. Customer service is impossible to find. No number listed. Overall very dissatisfied.

    No, I would not recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hi AleciaW and thank you for your feedback.

      We are sorry to see you are having some issues with your headset. We'd love to help you, so please do not hesitate to reach out to our Support team whenever you get the chance. Using our website, you can reach us directly via chat, email, or request a callback. All of it is right here: https://store.facebook.com/help/support/ - looking forward to it! oculus

  • Cons mentioned:
    Motion sickness

    Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like it !!!my eyes hurt so much and the system make you dizzy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fun but fragile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the concept is great, but controller ls are fragile. We used it once and it broke!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Check customers identity next time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I went to go pick it up, they confirmed that they gave it to the wrong person

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very happy with the software glitch and disappointed with the resolution

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bonus points review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present so haven’t used sorry looking for bonus points

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing game

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product, but didn't come with the beat saber game

    No, I would not recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hi KatieM!

      We are glad you enjoy your Quest! If you confirmed that Beat Saber still can't be download from the app store onto your device (for free) please contact our Customer Support so that our team can help you with that!
      https://store.facebook.com/help/support/

      Thank you and happy gaming. oculus

  • Rated 3 out of 5 stars

    Dizzy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool tech.. I get a little dizzy with some games.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Meta Customer Serive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit for my kids. I set it up fairly easy and had fun with it for few hours until I set up the parental control and mis typed the year of berth which locked the main account where I downloade the free Beat Saber. To unlock the account you have to prove your identity by sending Meta a photo of your ID, and after sending it several times they were still not able to unlock my account. I hardreset the unit and set it up again with am new account to find out that every app you purchase is tagged to your account, so at this point I could not longer download the apps that were initially included with the oculus. There is absolutely no customer service contact anywhere on their website. I will return the unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still not worth the money.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave this a poor rating because I still am having a very hard time telling myself this is worth the money. They have a lot more work to do before charging this much for VR system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rip off offering false Resident Evil 4 in the bun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 1 more star as fair, but was difficulty pairing headset to phone. It took many attempts using two phones and laptop. Luckily on 40 times it finally work. Next problem, unable a to redeem Resident Evil, because it said it was already reedemed, but able to locate in the purchased selected menu. Search on other customers for Quest 2, and they're experiencing same issue. So disappointed offering something we can't redeem to use in the bundle deal. A rip off!!!!

    No, I would not recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hi there! We're sorry to hear this happened. We recommend reaching out to our support team via the official Meta website and they will be happy to assist you. oculus