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Customer reviews

Rating 4.7 out of 5 stars with 1951 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,951 reviews
  • Rated 4 out of 5 stars

    Fun addictive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very addictive but hurts head sometimes with the straps

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Billy,

      Thank you so much for leaving a review on the Meta Quest 3S. We're happy to hear you find the VR experience to be fun.

      We wish you a continued great time in the Metaverse! oculus

  • Rated 2 out of 5 stars

    Didnt come with game or free trial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works great. No complaints there. The only problem is that it didnt come with the free game and 3 free months of horizon plus. I'm told the only solution is to return it which would be very inconvenient after already setting it up.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Please head over to our website and reach out to our amazing support team. We'll ask for some details and then see how we can get your problem sorted as quickly as we possibly can.

      Always here to help and get you gaming!! oculus

  • Rated 5 out of 5 stars

    Meta Quest 3s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and good customer service and sales.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thanks for taking the time to leave us a review on your new Meta Quest 3S, we really appreciate it.

      We are thrilled to have you join us to explore the vast Metaverse with us, we are sure that you will have a blast discovering many adventures to go on.

      We hope to see you back in the Metaverse with us soon! oculus

  • Rated 4 out of 5 stars

    Great game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the 2 but not as good as the 3s. For the price it’s a great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been great! It is durable as well b/c it's already been dropped a few times & still all in one piece.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun to Use, some downsides

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use, but not super comfortable. Seems to have trouble running a lot of games which seems odd considering its not like buying computer games on steam, its games on a store specifically for this device

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thank you for your review and for sharing your experience with the Meta Quest 3S! We're glad to hear you find it fun to use.

      We're sorry to hear that the comfort level wasn't what you expected, and that you're having trouble with running a lot of games. We want to make sure you're getting the best experience possible.

      Meta Quest 3S has a split back strap and lens adjustment to help you achieve a comfortable fit and get the in-headset image clear and in focus.

      If you're looking to improve the fit and comfort of your headset, the Meta Quest 3/3S Elite strap, Meta Quest 3/3S Elite strap with battery and KIWI design silicone facial cover for Meta Quest 3S are available in the Meta Store and at selected retailers.

      If your Quest 3 is struggling to run games, first try basic troubleshooting like restarting the headset and ensuring all software is updated. If you're still having trouble, please don't hesitate to reach out to our dedicated Support Team via our official website.

      We're always working to improve, so if there's anything specific you would love to see, we'd love to hear more about it!

      Thanks again for taking the time to share your positive thoughts and look forward to keeping you impressed! oculus

  • Rated 5 out of 5 stars

    VR headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to this tech but I think it is great for watching movies and games.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello there Mr. Bond!

      Thanks for leaving a review on your new Meta Quest 3S!

      While it may not be a top of the line spy gadget, it is perfect for exploring the Metaverse with us!

      Along with the 3-Month Free Trial of Meta Horizon+, there are heaps of great titles to discover.

      Hopefully Q makes the Meta Quest 3S's standard issue field equipment soon! oculus

  • Rated 3 out of 5 stars

    Should come with built in games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to purchase every game, which takes away from the cost ot the actual device. This is also easily broken. I bought this for my family of 6 and it’s gets good use, but I worry about them breaking a controller everyday.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vr headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love it! Still learning how to use it!! Way different than normal gaming. Gotta take breaks. Make sure the room is empty!! Haha!! Broken lamp!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Tradd,

      Thank you for sharing! Your feedback is greatly appreciated, we hope to maintain your positive experience.

      Have a lovely day! oculus

  • Rated 5 out of 5 stars

    Meta

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear, excellent fit, very easy too operate, I just love and enjoy my unit, l use it for hours when I come home from work, it has almost completely replaced my TV

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Jeffrey! Thank you for the review!

      We think it is amazing that you are able to unwind after long work days with the Quest 3s! It can be crazy to think how far technology has come and how escapism is right in front of your eyes, as opposed to further away with the TV! oculus

  • Rated 5 out of 5 stars

    Exciting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allot of fun. I believe I need faster internet for watching movies and looking at social media because it lags behind when I try to watch

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Christina,

      Thank you for the wonderful review!

      We hope you continue to enjoy the experience even more with a faster internet connectivity! oculus

  • Rated 4 out of 5 stars

    Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Christmas present but I am sure he will love send another review after Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it looks very happy with my purchase.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Maria,
      Thank you for taking the time to leave your review, we are glad you are happy with your Meta Quest 3S and welcome to The Metaverse! Have a great day. oculus

  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to vr and i really enjoy it so far. Came with a game no c9maints

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Justin

      They will be calling you Justin the zombie slayer from now on, so glad you're enjoying your Quest 3s.

      Thanks for the review. oculus

  • Rated 5 out of 5 stars

    Good meta

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ideal for games for children and adults. You can watch videos.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi LuisV

      Thank you for the five star review! We agree that there's something for the whole family in the Metaverse. Games, videos, and unique experiences! We hope you continue having lots of fun Luis. oculus

  • Rated 5 out of 5 stars

    All sorts of fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely cool gaming system virtual reality is where its at

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey GaryB!

      Thanks for your feedback! We totally agree, virtual reality is really taking off and is starting to become extremely popular, we are delighted you're having a good experience and we hope to have your continuous support going forward!

      Have a lovely rest of your day! oculus

  • Rated 4 out of 5 stars

    Good price looking forward to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a great price. Looking forward to giving it for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best birthday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift, easy setup and use. Would purchase again and will refer others to this purchase

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello there, thank you for the fantastic review.

      We are elated to know you are enjoying your experience with the Meta Quest 3S. We hope you have gotten to explore all the innovative games available on the Meta Horizon Plus subscription too!

      We are sure you will find something you absolutely love! oculus

  • Rated 5 out of 5 stars

    Vr meta 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it! It’s his 3 rd one. Unfortunately they seem to last only under a year and die.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there CristinaT, thank you for your review!

      Did you know that there's plenty of apps on the Meta Store for all the family? If you can sneak a gaming session, we recommend taking a little look.

      If you find that your grandson's device aren't providing at least 12 months of fun and excitement, then we'd love to hear from you! You can contact us by heading to our webpage, then clicking 'Support'.

      Also, you should take a look at your device's warranty period by searching ''Limited Warranty Meta Quest''. oculus

  • Rated 3 out of 5 stars

    Cool but I returned it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool but everything requires buying and I was hoping to have more free things available. I wanted to use it for travel but every single thing was $20 or so…. I can’t afford this hobby. But if you’re using it to play a single game and not break the bank, it’s pretty dang cool.

    I would recommend this to a friend
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