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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1952 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,952 reviews
  • Rated 4 out of 5 stars

    Awesome purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything expected in a VR set. The games that you can explore and play are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I nailed christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my younger brother. He loves it and thinks it’s very fun!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys this is already one step up, I fall in love with this Meta Quest 3.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!

      Thanks for taking the time to leave us a great review on your new Meta Quest 3S!

      We love to see that it has already exceeded your expectations, and we are thrilled to have you join us to explore the Metaverse!

      There is so much to explore and discover across the many worlds of VR, we can't wait to see where your next adventure takes you!

      Don't forget to claim your free 3-Month trial of Meta Horizon+, as there are tons of great games to try out.

      Looking forward to seeing you back in the Metaverse soon! oculus

  • Rated 4 out of 5 stars

    Meta quest 3 controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good but after 6 months of use one of the controllers is not working

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Abimael,

      Thanks for the feedback!

      We're glad you're enjoying the Meta Quest overall, but we're sorry to hear one of your controllers stopped working after 6 months. That's frustrating, and we want to help get you back to full immersion.

      First, please try these quick fixes:

      - Check/Replace Battery: Remove the battery for 30 seconds, then reinsert, or try a fresh one.
      - Restart: Power off and restart your headset.
      - Unpair/Re-pair: Go to the Meta Quest app to unpair and then re-pair the controller.
      - Clean: Ensure no dirt is in the triggers or sensors.

      If these steps don't work, please visit our Meta Store Support page to troubleshoot further and explore all your options, as it might be covered under warranty. We appreciate your patience and hope to resolve this quickly! oculus

  • Rated 3 out of 5 stars

    Too immersive. and wierd

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are interesting. I can't do the blinders, the graphics are nice but I feel like I am tripping with tracers. The two joysticks alright, but I am a mouse and keyboard.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, my daughter loves Gorilla Tag, easy set up

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Muffy,

      Thank you so much for the fantastic review!

      We're thrilled to hear that your daughter loves the Meta Quest 3 and is enjoying her games.

      It's wonderful to know the setup process was easy for you, we aim to make the VR experience seamless and accessible for everyone in the family.

      Happy gaming! oculus

  • Rated 5 out of 5 stars

    Great starter VR Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great started headset for virtual reality. The processor allows for smooth frame rate in any experience.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi LoganB,
      Thank you for your positive feedback and review. We are thrilled to see you are enjoying your headset! oculus

  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my kids for Christmas. It was a good value and they are able to play a variety of games.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Desiree

      Great choice of headset and the bundle comes with a free game which is great, remember to have a go yourself.

      Thanks for the review. oculus

  • Rated 4 out of 5 stars

    Quest 3s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset for the pricd. Lots of games and app accessible from meta store or steam using steam link

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and even better staff they where very helpful

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Cody, thank you so much for taking the time to leave a review. We really appreciate it! We're so glad to hear you like the Meta Quest 3s, and we hope you continue to enjoy it! oculus

  • Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked it up on sale. First VR. Give me head ache tho. Its just in box

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion it is great variety of games and fun.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Brian!

      Thanks for the great review for your new Meta Quest 3S!

      We are thrilled to have you join us in the Metaverse, and we are excited to see where your next adventure in VR takes you!

      Be sure to activate the free trial of Meta Horizon+, as there are heaps of amazing titles to try out! oculus

  • Rated 4 out of 5 stars

    Fun for the whole family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very entertaining and easy to use for all ages

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kids stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the money, it's for the grandkids If it keeps them busy then it's good

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thank you for the review!

      We're so glad to hear you found the Quest to be a great value for the money. It’s wonderful that it’s keeping the grandkids entertained

      There are so many great family-friendly experiences for them to explore. We hope they continue to have a blast with it! oculus

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Best Buy and there products is always wonderful, if I have any issues with my products they always solve the problem

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thank you for the review.

      We hope that you are having a fantastic time exploring the Metaverse, we are so glad you had a great time whilst purchasing! oculus

  • Rated 5 out of 5 stars

    Beautiful Image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! The image is so clear and really does make you feel like you are in that movement, experiencing everything that you are seeing.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thank you so much for taking the time to leave a 5-star review on the Meta Quest 3S.

      Your feedback has really made our day and we are thrilled to hear that you are enjoying the image quality of the Meta Quest 3S!

      We wish you a continued great time in the amazing world of VR. oculus

  • Rated 4 out of 5 stars

    Easy access

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity for this item was excellent and very easy to use

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Terri and thanks for your 4* review for the Quest 3S headset. Happy gaming! oculus

  • Rated 5 out of 5 stars

    Great Birthday Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my nephew as a birthday gift. He loves it.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there GrtAuntCrs, we really appreciate you taking the time to leave a 5 star review.

      We're delighted to hear that your nephew is enjoying his birthday gift.

      Hopefully we'll see him in the Metaverse soon! oculus

  • Rated 4 out of 5 stars

    Meta Quest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. Only issue is that you have to reset it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Christmas gift but we do love these products!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi AllisonOkonek, we really appreciate you taking the time to leave a 5 star review.

      Only 47 more days until you get to give the gift to it's new owner! oculus

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