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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1952 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 1,952 reviews
  • Rated 3 out of 5 stars

    Great Product - Be aware of motion sickness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine; however, if you tend to get motion sick this might not be for you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing bundled items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but I did not get my game with the bundle I purchased

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Craig,

      This headset doesn't appear to be part of any bundle, if you think this is a mistake you should contact us over at Meta Support and we can look into this for you.


      Chat soon.
      oculus

  • Rated 3 out of 5 stars

    S moder didnt work for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is nice especially for the price, but lenses on S model didnt work for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! He states it is easy to use and that it is durable

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Kelvin,

      Thank you for the review!

      We are so glad your son is loving his new Quest 3s and hope he has lots of fun and immersion in the Metaverse! oculus

  • Rated 3 out of 5 stars

    VR headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty fun, wish there were more games available. They do get uncomfortable after an hour of wearing. They’re ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    meta 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head gear that comes standard should be completely discontinued

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good fun game just the battery life is not long enough

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Sherry,

      We're glad to hear that you've been enjoying your Meta Quest 3S so far! We understand that longer gaming sessions can be held back by your battery life, so perhaps you would like to consider checking our our Elite Strap with Battery!

      Our Elite Strap is the perfect combination of comfort and improved battery-life, and it's available now on the Meta Store!

      All the best, and we hope you have lots of VR fun ahead! oculus

  • Rated 4 out of 5 stars

    Meta s3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good and fun but is no good if you used contact lenses

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Paulo,

      Thanks for your great review! We're so glad to hear you're enjoying your new Quest 3S, and we welcome you to the Meta Family!

      As fun and exciting as the Metaverse is, we do notice you mention having contact lenses may take away some of the magic, but we're here to tell you it doesn't have to be that way!

      If you use contact lenses and are looking to explore as much of the Metaverse in one sitting as comfortably as possible, you can also pick up some prescription lenses specifically for the Meta Quest from our store which would greatly enhance the experience and keep the magic alive each time you jump back into the Metaverse!

      No matter what, we're grateful to have you on board the team Paulo and wherever the Metaverse take you next we hope it's a fantastic experience.

      Thanks again Paulo and we wish you an amazing day of gaming ahead! oculus

  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really enjoys this gaming system however he has had issues with the joystick part sticking.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Ashlee,

      Thank you for your feedback, we're very happy to hear your son is enjoying his Meta Quest experience.

      We appreciate the joysticks are a vital part of exploring the Metaverse. Please reach out to our amazing team at Meta Store Support and we can evaluate all available options.

      Thanks! oculus

  • Rated 3 out of 5 stars

    Not for people with glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work well with eyes that require prescription eye glasses. Even with the eye glasses spacer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool tech but too nauseating

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept is great, and I loved the features, but every time I took it off I felt dizzy and lightheaded for hours. Once this techs gets more developed and user-friendly I’ll get it again.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi ChesterF

      We are sorry you had a bad experience. Please contact us on Meta Store Support to help us better understand your experience.

      Thanks oculus

  • Rated 1 out of 5 stars

    Did not recieve Walking Dead Bundle Edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Saints and Sinners bundle but was given the standard Meta3s 128GB system. When speaking with customer service I was been given the runaround and still dont have the Walking Dead. The console is pretty amazing but Best Buy dropped the ball.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great I love the interactive experience. I am excited to use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best in the business- no other product is close

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best in class product the virtual reality exp is really engaging, I gave 3 star for limited game library. But when it comes VR games it is the best I can feel the game is still going on even with the glasses off . I expect activision n rockstar to start developing games for meta quest as well

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, we are thrilled to see that you are enjoying your 3S! Thank you for taking the time to leave us a review. oculus

  • Rated 2 out of 5 stars

    I didn't get what I ordered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not what I ordered, but it's what I got. I had Best Buy guy help me set itbup and it was entirely too complex. After trying it on, I became dizzy. It is not worth it to me, thus I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quest 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool I haven't really used it yet I had it for a month

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It glitches a lot. Too many malfunctions. Not sure why.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good support , I had a change to talk with the meta agent

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thank you so much for the review, we hope that you are having a blast on your new Quest 3s!

      We are super proud of our support team and want to ensure that everyone gets fast, friendly, and professional support as soon as possible so they can have an effortless time accessing the Metaverse! oculus

  • Rated 1 out of 5 stars

    Get a PSVR2 instead if you have a gaming PC or PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meta’s interface is cancer and it is impossible to get a clear view through these. Connecting to steamvr made me lose my hair. Returned it for a PSVR2. That thing is leagues ahead of this piece of junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuy services are absolute garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidentally ordered without checking the address. Contacted best buy immediately afterwards and was told it was a 3rd party seller issue. Messeged this 3rd party seller multiple times a day everyday until my package got delivered to the wrong address. I even tried going through ups but the phone number attached to the order was an old one i no longer had access to so i wasnt aloud to change anything through them. Had gf atempt to pick it up and was met with lies about the delivery and claims they didnt have my package. 1 week later i finally get a response from the 3rd party seller saying they couldnt change anything after shipping it and i should reach out to the person that lives there...

    No, I would not recommend this to a friend
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