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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1886 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,886 reviews
  • Rated 5 out of 5 stars

    Meta Quest 3S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece was thrilled with her Met Quest. It was easy to set up and use. She has enjoyed playing it every day with friends and family. Great quality.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there DawnaR,

      Thanks for taking the time to leave a 5 star review - it is greatly appreciated.

      We're delighted to hear that your niece is enjoying her new Meta Quest 3S. There really is nothing better than being immersed in virtual reality with your friends and family.

      Hopefully we'll see you all in the Metaverse soon! oculus

  • Rated 5 out of 5 stars

    Great Service, Buy The Warranty! Pays for itself!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought my son the new Quest 3S VR from Best Buy last Christmas, and the experience has been great. The staff was helpful and made the whole process smooth and easy. My son absolutely loves the headset! One thing I highly recommend to anyone purchasing a Quest VR is to get the extended warranty. We’ve owned three Quest VR headsets over the years, and every single one of them eventually had tracking issues, this one included. However, this one lost tracking and thought it was in motion in a vehicle which was a new one. Having the protection plan gives you peace of mind. What makes it even better is how convenient it is to work with the Geek Squad. When something goes wrong, you can just walk in and they swap it out quickly with no hassle. It really makes the whole process stress-free. Overall, Best Buy has always taken care of us, and this purchase was no different. Great service, great products, and definitely worth getting the extra coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tsquare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Meta Quest VR experience and how easily I got comfortable using it. My only complaint is the strap that came with the headset. It will give you a headache if you play for a while. Battery run time could be longer (2 hrs.). I bought a battery pack headset strap, and everything is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR Meta Quest Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect decision if you buy it. 10 stars console its like a computer in a whole other level you can use as a computer, to watch movies or series, gaming even work or stocks its like transporting your self inside of the console as well can be used for kids from 8 and up to get the most of it theres lot of games that keeps you adult or kids active base ball golf boxing in much others driving is another experience of gaming and console wise recomended ! Worth every penny

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, thanks so much for taking the time to leave such a lovely review!

      We're so glad to see that you're loving your new Meta Quest 3S Headset and we hope that you can continue using it to explore all the worlds you have at your fingertips or even work on your projects! oculus

  • Rated 5 out of 5 stars

    Virtual reality is awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta headset I purchased at best buy for my 13 year son is so awesome that I play with it too. It's the best virtual headset I used thus far.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Roxanne,

      We are also super glad you and your family are all having fun with the Quest 3s. VR is great when experienced together.

      Thanks for the review. oculus

  • Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fun system. I like that you can do so much. I was worried about getting sick using it but I have had no issues. My only issue is the strap. It’s uncomfortable and doesn’t fit well no matter what you do. They have a comfortable style one for extra money which is crap. They should just package it up with that but you know everyone wants to make money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus 3S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these and they are great. We pair them with the oculus 3's that we have and play games as a family. Highly recommend.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Adam!

      Thanks for taking the time to leave us a great review for your new Meta Quest 3S Headsets!

      It is great to hear that you have got the whole family involved to explore the Metaverse with us!

      We are sure you will all have a great time gaming together, and we look forward to seeing where your adventures take you all next! oculus

  • Rated 4 out of 5 stars

    MargaretS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Quest 2 for 3 years before upgrading. I use it to workout in an App called Supernatural. The Supernatural backgrounds are gorgeous on a good day but even more crisp on the 3. So far so good, but I've only been using the 3 for about a month; I'm hoping to get the same reliable use out of the 3 as I did the 2. Crosses fingers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 HIGHLY recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the Meta Quest 3s! I purchased for her birthday. Shes shared the joys of it with her grandparents as well, and they now want one! Love, Love, Love!!! And it has all her games on it!! Couldn’t ask for a better gift for my 10 year old gamer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card not Reciprocated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his headset. My only issue was When we bought it we were told we would get a 75 gift card. Tha was not the case and we asked before we ordered it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great VR headset

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great visual quality with easy setup. The passthrough augmented reality is a bit strange at first but is a great addition, especially with the full color range. My only complaint is the original strap, it cause the headset to press against your head and can cause same bad headaches.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, Lars! Thanks for providing such a great review. We really appreciate the feedback regarding the head strap and are so glad to hear that you've been having an overall positive experience with the Quest 3S!

      We definitely recommend checking out the "Adjust Meta Quest headset fit and feel" article on our website, where you can find out how to properly adjust the fit and feel of your headset, to make sure you get the most comfortable experience possible.

      If you have any other issues or queries, please don't hesitate to reach out to our Support team too. You can find them on the Meta Quest Help Center on our website and they'll be more than happy to help! oculus

  • Rated 5 out of 5 stars

    Best gift ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was everything and more then we thought it would be. I love the item definitely recommending it to my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the original years ago and it was a hit in our house. This version is way better the expected. The kids absolutely love it. The walking dead game is really cool to play.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Jessicca,

      Thank you so much for the fantastic review!

      We are thrilled to hear that the new model is a hit and that your kids love it even more than the original. Knowing that the kids love it and you guys are enjoying new additions like The Walking Dead game is the best feedback our team could receive.

      Thank you for your continued support, and please let us know if you discover any more favorite features! oculus

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids have two different models and love this. I sure hope it doesn’t ruin their eyesight cause they use it a lot.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,

      Glad to hear your kids are getting good use out of the Meta - Quest 3S. If you are worried about the effects on the eyes then we would advise periodic breaks of use. oculus

  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a spur of the moment purchase for a Christmas gift and it was a winner. Very easy to setup and use. May end up getting another one for myself.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, thanks o much for taking the time to leave such an amazing review!

      We're so glad to see that you're loving your new Meta Quest 3S headset and we hope you can continue enjoying it with every new world you explore! oculus

  • Rated 5 out of 5 stars

    love Meta VR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves his new Meta VR!!! He plays Gorilla Tag with his friends He says Dad best gift you ever bought me. Definitely recommend the Meta VR so much fun tor the kids and adults love it myself to

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, we are so thrilled that your son loves his headset, its definitely the best gift for gamers! The VR experience is like no other! We hope that you get to try out the games and have some great family gaming time! oculus

  • Rated 5 out of 5 stars

    Great for Sim racing immersion meta S3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for racing games and honestly, it’s amazing for the price. The graphics and smoothness blew me away, definitely exceeded what I was expecting. The only reason I returned it was so I could upgrade to the best version — that’s how much I loved it. If you’re on the fence, just know this thing is worth it.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey GregoryH,

      Thanks for the review. We're happy to hear you had such a good time with your Meta Quest 3S and hope that you're enjoying whichever headset you upgraded to, also! oculus

  • Rated 5 out of 5 stars

    I love my oculus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend and I play this every day without fail! Its so fun, and i live the fact that the games are so live like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best VR for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a blind box Christmas gift at work. The winner turned around and gifted to his son for Christmas. They love it, I'll continue using my Quest 2 for now, these things are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The meta quest 3s is totally worth it. It’s so easy to use and a big improvement from the last generation. 10/10

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello there!

      Thank you for the five star review!

      We are happy to know that you loved the Quest 3S. We love getting feedback from our customers. If you ever run into issues, please contact our wonderful Meta Store Support. We will be happy to help you. oculus

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