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Customer Ratings & Reviews

Your price for this item is $289.99
The comparable value price is $299.99

Customer reviews

Rating 4.1 out of 5 stars with 155 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Controller

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the Xbox Series S's performance and excellent condition, frequently praising its smooth gameplay and ease of use. Many appreciate the affordable price point, making it an accessible option for next-gen gaming. However, some customers reported issues with the controller, including malfunctions and damage, and noted that the storage capacity may be insufficient for some users. A few also mentioned problems with included accessories like the HDMI cable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 155 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality and precision of it. Very good condition and works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kids love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Peace of mind overall a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good thing item I love it soo much ❤️jajaj bye

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved delivery early , we loved works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series S Refurbished

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console! I have had this console for over a year with no problems at all!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but Xbox came with no padding and was completely dirtyy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEST BUY IS RIPPING ME OFF

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY ANY GEEK SQUAD CERTIFIED REFURBISHED ITEMS FROM BEST BUY!!! I shop at Best Buy and have been a loyal customer to them for over 2 decades!! When I wanted to buy an Xbox for my friend for Veteran's Day i found a deal that was open Box....But was also Geek Squad Certified Refurbished. I thought this would be a safe purchase. I bought this back in may and then gave the gift this past Monday (11/11). When the unit was plugged in and turned on it did not power up. Pretty EMBARASSING. So i said i would take care of this. WHen I contacted Best Buy it was near impossible to get ahold of anyone. WHen I did reach a real person I was transferred 3 times and then was told since it was out of warranty they could do nothing about it. They told me to contact the manufacturer and I would have to pay for the repair. I bought this item because of Geek Squad's reputation, and when something is certified I would expect it to work! Their customer service has been poor and they will not back up an item they certified. I would avoid Best Buy in general and DEFINITELY avoid buying anything Certified Refurbished from The geek Squad because those words mean nothing!! Best buy just does NOT care!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken, use the term "Refurbished" loosely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be prepped to get a defective product. Got mine, booted it up, signed in and the wireless receiver inside the xbox is broken. Couldn't connect a controller. Was able to connect both of my controllers to my PC just fine, but the Xbox couldn't. You would think connecting a controller to the console would be a part of their refurbish process but I guess that was too much to assume. Their tech support is useless and now I have to drive to a Best Buy or a UPS to return. Waste of time. Poor experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the quality of the Xbox Series S and its gaming performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade from previous Xbox, but nothing special

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from previous Xbox, but nothing special

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its working great. Would recommend getting a controller if you plan on playing local party games

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT WORTH $270

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it came with a damaged controller. it has stick drift

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after one month so sad very sad lol but yea i really was expecting something good tho

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Fun to play. Doesn't take up a bunch of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice i get 129 fps so i like it to play fortnitte madden and cod and 2k gta and etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy of the year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast delivery items came perfectly wrapped and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything came in as said on the description working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit and valie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the platform gaming system amazing product and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best purchase. Really made me happy over all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Y’all need to actually do your jobs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still haven’t received a controller that never came. It’s horrible. Your customer service is pathetic. I can’t see how you guys are still in business.

    No, I would not recommend this to a friend
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