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Customer Ratings & Reviews

Model:
KVJ-00001
SKU:
6300810
Your price for this item is $17.99
Clearance
The comparable value price is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 535 reviews

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89%
would recommend
to a friend

Customers are saying

Customers commend the Power Adapter for its functionality, compatibility with various devices, and ease of use. Many appreciate its compact size, convenient for travel. However, some customers find the price to be relatively high. A few users also noted that the adapter can get warm during extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 535 reviews
  • Rated 3 out of 5 stars

    cord replacement is fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord is fine- original to Laptop. Negative issue is that apparently the Surface power cord routinely fails within 2 years, so this equipment is poorly designed. Mine made it 15 months. Part @ $80.+ Not fun.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hopefully this will last longer than original cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that I had to replace the power cord for my Surface Pro 4. Most devices usually have charging cords that last the life of the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keep having to rebuy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things go bad after 11-12 months. I am now buying my third which they don't even sell in the store anymore. The newer laptops use a higher wattage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cord not durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase a replacement for my son's surface tablet as the original would no longer charge. Not very durable. I also had to get a replacement for my surface tablet as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not consistent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to replace this charger at least 3x! When it works, its awesome! But when it doesn't you will find yourself thinking there is something wrong with the actual laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe microsoft did a poor job in manufacturing this charger. My original gave out on me and I tried to go thru microsoft warranty put the web page never worked.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Does it's job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm more surprised that the battery broke before the laptop itself. The battery does it's job but it was too expensive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Inherently flawed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to power-wise, but the wires get twisted inside the sheathing near the magnetic connector.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hated that I had to buy an overpriced replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an example of how MS scalps you on lost proprietary items. I had to pay way too much for this replacement power adapter.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's hard to review a product that didn't fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that I purchased this item thinking it would fit my surface tablet t didn't specify which model number it would fit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works but breaks quite easily. Not many choices out there if you have a surface. so.....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Charges slowly - get the higher wattage version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the higher wattage version. It won't overpower your computer. This one charges sooooooo slowly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well but doesn't last long

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second cord in two years. The longevity and quality of these cords is questionable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Power adapter is not durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd power adapter in less than 1 year. The original one failed due to a shorted wire, the second power adapter developed a frayed wire leading into the brick. No issues with the Surface Pro, but the poorly designed power adapter will definitely influence my next tablet/laptop purchase

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to buy a few over the years as the wires start to show.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a power conditioner from the wall to the Surface Pro. Why is it so expensive? There is no reason for it to cost even half as much. $80 for a short power brick that has a rough time staying plugged into the Surface Pro if I so much as brush the cord with a mouse cable is ridiculous. Does it work? Yes. But I'm forced into buying it at extortion pricing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like how it would make a high pitch buzzing noise, and it only lasted 8 months

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The cord and power supply breaks and stops working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my 3rd or 4th power supply. There are no other choices because of it proprietary plug

    I would recommend this to a friend
  • Pros mentioned:
    Power adapter

    Rated 1 out of 5 stars

    replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to buy this replacement charger for our Microsoft Surface which we have only had for a year. The original one quit charging. Hopefully this one will last longer. Also, this was a costly replacement at $80.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    STUCK//WHAT YA GONNA DO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CHARGER ON NEW SURFACE PRO6 STOPPED WORKING//HAD EXTENDED WARRANTY BUT CAN'T GET ONE FROM STORE( if can wait for shipping, warranty)Computor DEAD! SO OUT OF POCKET 80.00 BUCKS MORE TO BUY ANOTHER,READ POLICY FINE PRINT,REALLY WORTHLESS,,UNLESS DON'T NEED COMPUTOR!!DID GET REPLACEMENT WEEK LATER ,NOT EVEN IN ORIGINAL PACKAGE,A BAG11

    No, I would not recommend this to a friend