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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 55 reviews

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93%
would recommend
to a friend

Customers are saying

Customers regard the Refurbished Xbox One S 500GB Console with 4K Ultra HD Blu-ray as a great value, especially for its price and improved graphics. Many customers appreciate its 4K capabilities and the ability to play older Xbox 360 games, with some noting its smooth and quiet performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 55 reviews
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Looks brand new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox came in looking brand new, the packageing was little concerning in my opinion. one sliver of bubble wrap. The controller has issues with the start and select buttons but thankfully I already had an extra controller. So no big deal to me. Besides that packaging and the two buttons it works wonderfully and it looks like i got it from the store brand new. The inky issue i had, which this is not best buys or geek swuads fault at all. Was UPS took it to the wrong house. Thankfully it was my neighbor and they brought it over to me, but yeah almost wasted money due to a driver nearly giving a xbox to someone for free

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox One- finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally gave in and purchased a new console and went with the refurbished Xbox One 500gb. I have to say the console itself is very sleek and looks nice just as it sits there on my tv console. The graphics are great on games and setting up all my favorite apps like HBO go and Netflix and Amazon Prime Video were all fairly simple. I was hesitant to purchase a refurbished version of the console but bestbuy offers a 2 year warranty where if anything goes wrong with the console they will give you a new one. So overall I think it’s a great purchase that is well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Price

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd never have guessed this console was refurbished if I didn't know from making the purchase. Runs smoothly and quietly. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great games and a decent Blu Ray player, what more do you need... Maybe an external drive for storage then your set.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son to replace. Older Xbox 360 and the graphics are much better

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter as she was the only one of my kids who didn't have an Xbox One, but didn't want to pay the cost of a brand new one. Worked fine when we first set it up. Shortly after it stopped letting her play games she inserted in it. It wouldn't register that they were even there. We had to completely reboot the system. That was a couple of months ago and since then it has worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great system at a great price!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, im happy this was available. Plays old xbox 360 games too!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I HAVE NEVER SEEN A SHIPMENT SO TIGHT AND SO BAD

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all of my 40 years I have never seen a shipment so bad that the Xbox was out of the box. Paid $245.00 dollars for a broken Xbox that arrived on a very tight box that all 4 corners have dents and plastic broken all the way. The inside sounds like there are parts loose. Went to the store to get a refund and they couldn't find the serial number to make the refund. Tried to return it online and the return process kept on giving me an error. This has been the worst buy ever I have ever experience in my life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    BLACK FRIDAY BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COULD NOT BE MORE HAPPY WITH THE PRICE I PAID. WELL WORTH IT. BOUGHT THE EXTENDED WARRENTY TO GO WITH IT, WHICH WAS NOT TO MUCH MORE.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Refurbished device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price was right for this refurbished device. I wanted a game system, and the price was right. I like the x-box and enjoy playing games on it

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Escape From Reality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to expand the game choices for the playroom. Plays great and is what is expected, Xbox is a great console for the family!!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an improvement over the 360 I had. I know that the new system comes out soon, but wanted something like this for awhile now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased many new units and used. The refurbished unit looked brand new and has been great.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excellent Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really only use it for streaming Netflix, Hulu, CW and Prime Movies. Works great for 4K movies also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs faster and quick than my Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and runs fine,I found no marks, Scratches, etc. came in original box, all Assy.in Factory bags

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Quality Entertainment & you didn't break the bank!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, easy user interface, quality graphics and an extensive game library.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    clear 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the games in 4k look super good on a 4k tv, xbx is fast

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    would never know it is refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this things works just like new, with no issues at all. saved alot of $ at the time

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First ever Xbox. Better than what I expected tv quality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything works great. easy set up. Will keep them busy

    I would recommend this to a friend
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