Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $799.99
Clearance
The comparable value price is $999.00

Customer reviews

Rating 4.6 out of 5 stars with 165 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Surface 13.5" laptop's lightweight and portable design, praising its ease of use and responsive touchscreen. Many appreciate the long battery life and fast SSD, finding it ideal for students and travelers. Positive feedback also highlights the sleek design and competitive price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 165 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Absolutely love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so versatile and user friendly! Great investment

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, thin laptop, plenty powerful, great screen, no problems

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter. Love how light it is. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, and compact, love the touch screen feature, loads fast. Great colors.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for college

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good build very fast reliable and great for college

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fast computer and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my teenage son for his freshman year in high school, mostly for homework. he's already a 'veteran' of laptops, but he scores this highly for its nice design, comfortable keyboard and sharp screen. he's doing most of his homework on it and (when he thinks I'm not looking) some games as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Stephen,

      We're glad your son is loving his new Surface Laptop so far! With its lightweight design, and powerful performance, this is perfect for students to take on-the-go to accomplish all their assignments. We're delighted to hear this has been a great fit.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my little laptop. Use it for website design and some photo editing.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    awesome Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for a student, thin and light weight!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Thinnest laptop I've owned.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top I purchased is the thinnest and coolest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Battery Life, Slim Design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has a great price and works great...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up and great overall functionality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second of these laptops that I have as I originally bought one for a sibling but fell in love with the aesthetic of it. Would definitely recommend to anyone looking for a reliable laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I've owned. Does everything I need it to do. Specs are good and as described. Touchscreen with Pen input is nice as well. No complaints and great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has great coloring, a strong foundation. It’s excellent for all of our excel data entry. Overall it is lightweight yet durable making it our favorite lap top thus far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer mainly for college use, and it serves me great. I highly recommend you get a case or sleeve for this computer as the top of the laptop scratches easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome basic laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    despite being older configuration, the laptop works super fine. Helpful if you can afford and you only need a good laptop. Texture on keyboard is its biggest asset. you feel real cozy holding keyboard

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted you're loving your Surface experience so far! The Surface Laptop features the signature Alcantara material, which makes for a uniquely sleek design. We're glad you're enjoying the beauty and comfort this brings to your experience. Thanks for letting the community know how much you love using the Surface Laptop!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for college students.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my granddaughter. Loves it and great for college. Little pricy but seems worth it. I will always pay for quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's exactly what you'd expect from a high end laptop, but it was over $800.00 bucks, so I took it back the next day and got a Dell for $329.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little PC does it all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for basic daily tasks and Web. The facial recognition works very well and the back-lit keyboard is very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Birthday Present

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twins turned sixteen this year, and I thought "what better way to celebrate than with a new laptop". Daughter loves it! Thank You!

    I would recommend this to a friend
Sponsored