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Customer Ratings & Reviews

Model:
7XR-00001
SKU:
7411049
Your price for this item is $269.99

Customer reviews

Rating 4.3 out of 5 stars with 2178 reviews

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Rating by feature

  • Ease of Use

    Rating 4.3 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, keyboard, size, USB port, battery life, weight, inclusion of Microsoft Office, and price. Many appreciate the device's portability and screen quality. However, some customers express dissatisfaction with the app selection and operating system, while others mention occasional performance issues. The overall feedback suggests a generally positive experience, but with room for improvement in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,178 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great/ Easy tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tablet for my grandmother as a gift because she wanted something portable but that was easy to use. I am more of an apple person yet I know apple programs aren't the easiest for her to use because its something she just isn't used to. Yet the surface pro was a perfect fit for her. Very user friendly, easy to set up, can also use it as a laptop, personalize it. Just an amazing product for such a low price compared to the other tablets that are out there. Would def recommend this item to anyone who loves windows and needs technology at their fingerprints with a larger screen at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works like a laptop and tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school and business, lightweight and easy to carry around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it just hard to find case and it's to wide good and easy to use like colors fun but to wide needs a better camera easy to find your pictures emails fb twitter etc... like how fast it is and easy to print from and all your games are in one spot light weight like colors of keyboards also like the 32 gb space and memory card slots and lots of space for pictures and just like everything besides to wide hard to find a case

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 4 out of 5 stars

    great option between touch screen and key board

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this product because it is so easy to carry back and forth to school or anywhere else. I like the option of having touch screen and the key board. Now I have to figure out what to do with my laptop because the surface does evwrything it does minus the disc drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful Multitasking Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with this product. My primary use of the tablet is for my work and entertainment. Microsoft Office and Deep Skydrive integration are the important factors for me to buy this tablet. I would say that two areas that need more improvement are, a) Quality Apps in the Store, b) More Sites should be compatible with IE11 touch interface.

    I would recommend this to a friend
  • Pros mentioned:
    Usb port

    Rated 5 out of 5 stars

    A well made tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my parents, who are not particularly gifted when it comes to technology. Set up was simple and they seem to be having no problem figuring out how to use it. It is much faster than their aging laptops, and as they only really browse the web and check emails this device is perfect for them. The only issue I have had was with connecting the Surface to a wireless Brother laser printer. The driver that automatically installed was not the correct one. After doing some research online I was able to eventually point it to the correct driver and it now works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tablet for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an iPad I have to return to my job when I retire. I compared both products, and Surface won hands down over iPad. It's like a mini desktop or laptop. I don't play games but like to use it for internet, mail, and documents. I watch the occasional soap opera or movie and the picture is excellent. The Black Friday price of $199 tipped the scales in value. I just need to learn from somewhere how to access Windows 8 better. I learn a little every night playing with it!

    I would recommend this to a friend
  • Pros mentioned:
    Usb port

    Rated 4 out of 5 stars

    The tablet seems ready for any application.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of the Surface came ready to go, and for the price was definitely the choice for our needs. The convenience of a USB port and the micro SD expansion slot plus built-in stand put it way above other higher price choices we looked at. Knowing we can add a keyboard later for a relatively low cost means it's practically as (or more) capable as our old laptop already and will be less cumbersome to take with us. The tutorials Microsoft makes available in the help section will help anyone get going with Surface.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard

    Rated 3 out of 5 stars

    great visuals and for web surfing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will never replace my laptop. While typing emails, the keyboard disappears frequently and it freezes. It is confusing how to make it reappear. I love the touch screen otherwise. Just the lag. It was simple to figure out navigating the tablet. I'm also not happy with the mail layout. There is no option to place an email in the spam folder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tablet for home/personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet is good enough, for this price. It looks nice, and have office that is so useful if you need to do your work at home. But it has some problems: very difficult to deal this drop-down menues on websites. Tablet just don't make it appear, or do not enable me to make a selection. I use my laptop and everything works just fine on it, but with tablet it is not possible. In general I am satisfied, but some things needs to be improved by manufacturer. Touch screen it is not responsive properly, I would say.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    excellent for my teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my teenage daughter... she loves it! Very portable, nice screen, lots of good apps, includes MS Office.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome tablet that feels like a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet. It's super easy to use and extremely flexible as a tablet and as a laptop. I go between the touchscreen and the typecover very easily. I love that the screen is easy to see. I'm looking forward to now reading all my books and magazines on my Surface. I was disappointed to learn I could not download Windows Media Player, but I'm making do with the Xbox player app. I haven't figured out how to make a playlist in the music library even though there's a button for that. Overall, great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great tool for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for research,to do project in school, nice quality, best sound, very easy to carry, very light, very convenient to attach keyboard or touch screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all purpose tablet/laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost didn't buy this, but decided I wanted to stick with windows. Once you get used to Windows 8, it is a very easy computer to use. It is lightweight, doesn't take up a lot of space, has a stand to prop up, bright and clear screen, is plenty fast enough, and I like the fact that it has Microsoft office and it was included at no cost!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Fast,easy to move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tool to make you live easy. Fast and simplesto navegante on web ,strong battery you can use for more than four hours and still have power on battery.Great camera and perfect screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ease of use and good screen quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product easy to use and versatile.The screen quality is good and easy to navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really Rugged Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly bought this machine to have a Windows 8-based tablet, and have fallen in love with it. The quad-core processor runs very smoothly with Windows RT, and has never frozen or locked up while I use it. The only problem, which is really not a problem, is the fact that there are not a lot of apps available for Windows RT/8 yet. If you are in the market for this machine, though, opt in for the 64GB model. Windows RT, along with all the other pre-installed software, takes up almost half of the drive space from the beginning, and after installing just a few apps, I was already over the half-way mark. Overall, though, this is a very well-built, reliable tablet, and once you get the hang of it, it runs and operates well.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Usb port

    Rated 4 out of 5 stars

    Great tablet with many useful features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet for the price - many great features like the USB port and the keyboard that attaches make this tablet very useful

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Size

    Rated 5 out of 5 stars

    Love its portability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tablet/computer for everyone, Its easy to use and small compact size is great for travel and its great with the new backlit keyboard as it also serves as a cover for this tablet/computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard

    Rated 4 out of 5 stars

    Great little computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, easy to use, I love the touch screen.

    I would recommend this to a friend