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Customer Ratings & Reviews

Model:
7XR-00001
SKU:
7411049
Your price for this item is $269.99

Customer reviews

Rating 4.3 out of 5 stars with 2178 reviews

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Rating by feature

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

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90%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, keyboard, size, USB port, battery life, weight, inclusion of Microsoft Office, and price. Many appreciate the device's portability and screen quality. However, some customers express dissatisfaction with the app selection and operating system, while others mention occasional performance issues. The overall feedback suggests a generally positive experience, but with room for improvement in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,178 reviews
  • Rated 4 out of 5 stars

    new surface user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my wife for Christmas to replace her current laptop. Works for a personal computer and came preloadded with Microsoft office which is nice. But when she tried to go to the built in shop to get some applications they did want to download, and it claimed it was not compatible even though it was in their shop. Very frustrating, know it will take some getting use to. Good computer, it just has it quirks thay will take some getting use to.

    I would recommend this to a friend
  • Pros mentioned:
    Usb port

    Rated 5 out of 5 stars

    best tablet out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Recommended to all family and friends. Memory is not a issue with usb port. Charge is efficient. Amazing screen quality!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Better than a tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really bought this for school and has been great when on the go and need to take a break to catch up with school projects and classes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tablet, lots of features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used a number of different tablets over the past couple of years and the Microsoft - Surface is my favorite. It is nice and portable but has all the features of a laptop. I enjoy the fact that it has Windows - Word, Excel, etc. right on it which makes it very compatible with transferring information from it to my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 4 out of 5 stars

    camera will not activate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great flexibility being able to switch from touch to keyboard combination makes internet travel faster and easier than just touch graphics are very crisp windows tiles are great organizers word and excel give it all around everything good with no limits but my camera will not open, need software assist

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard

    Rated 5 out of 5 stars

    Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, easy to use, easy to store. Great touch screen. Fast speed and priced right. Would recommend for school, travel and home use. Love the Microsoft office and useful apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best tablet I have owned so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tablet I have owned, easily transfer files from one place to another, you can actually add and delete programs with out needing a computer. It comes with Microsoft works, so you can work with windows os.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great information tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to use for presentations to a small group or individual. The only problem I have had is that it has to be recharged frequently. Other than that, it is very versatile and easy t use.

    I would recommend this to a friend
  • Pros mentioned:
    Usb port

    Rated 5 out of 5 stars

    All-around great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a first time tablet owner and was intrigued by the commercials on TV about the MS Surface RT tablet, how it compared to the iPad so thought I'd check it out at Best Buy. After receiving in-store assistance navigating my way around on it, I decided it was the tablet for me. I immediately also purchased a folding case, a neoprene case & screen protector so my investment was well-protected. From the time I got it home, set up, and now used it several times, I can honestly say I love it! I've used pretty much all of the functionality, including the camera, USB port (which is great to have!) and all have worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Usb port

    Rated 4 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device. It's basically a computer in the form of a tablet. It has a clean look and the best part is that it has a usb port for a thumb drive. This was definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Good Tablet for my kids.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy for my kids to carry anywhere. The kids use it for school work and games. It has good battery life and is easy to set up anywhere or it can be used as a tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an interesting device because it looks like a tablet, but its not a tablet, and there's good and bad in that. The good is that it can function as a tablet, not a laptop, so its much more convenient to pull out for something quick than a laptop. The bad is that its definitely heavier than a laptop, which is understandable, but kills a little of the convenience of carrying around a lightweight tablet when you're on the go or travelling. Its in-between the two, which I think was the intent, but I'm not sure the compromise is worth it in either direction. I think I'd rather have a laptop and a tablet rather than just a Surface... Easy to use though. No problems technically.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My techy son loves this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my tech savy son on black friday for Christmas for $199.99 and being that there were so many other versions out which was way more expensive and more recently released I was afraid he'd be disappointed but he absolutely love this tablet. This is my son who had to build his own pc's so that it could handle his extreme gaming, he truly loves it! Couldn't have been happier Christmas morning and I have yet to see such a terrific price on it as I got ordering online black friday! There are a lot of things I do not know about this tablet because I don't use it personally myself but I know he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Great product for school and business purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the surface RT during Black Friday because it was $199.99. I intended to buy it to test it out and if I didn't like it, I'd return it, but I'm so pleased with it that I decided to keep it. Being a PC lover, I fell in love with the fact that it's windows. Also, microsoft office RT is already included which is wonderful for students and business purposes alike. Other tablets do not bring Microsoft Office and must be bough separately. The only thing that's not so great about it, is the fact that the keyboard is so pricey, but it really is worth it because it gives the Surface RT a laptop like feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my daughter to complete basic school projects. I was pleasantly surprised at the reasonably priced powerhouse that I selected. Since MS Office Suite (no matter the version) is typically expensive, I appreciated the fact that it was built into the price. I like the seamless conversion between "computer" and tablet. My daughter was concerned that she didn't have access to enough popular apps, as she expected to be able to use the Google Play Store. On my end, I wish the keyboard was built into the price as well. Despite our minor concerns, we are both happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my purposes, generally in class and at home schoolwork, there isn't a better tablet. However, if you are buying this tablet purely for fun, then you should know it lacks a lot of major applications and games. Overall the structure is fantastic and it seems very well made. It has been responsive and done almost everything I have asked of it. The battery life I has been very good as well, getting me through a full day of use easily.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice size and portability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great size for taking to meetings but would be good to have a small case with straps to carry w room for mouse and flash drives.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Ease of a laptop without being a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the platform, size of screen, and battery life is good. I tether off my phone Galaxy S II and it works great. Some of the popular game apps aren't available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great portable computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for routine computer things. However, it is a little too restrictive. I have a wireless printer that is newer and the surface Rt can find it and read its status, but says it isn't compatible and will not print to it. That is Microsoft being a little too restrictive. If it can talk to the printer it should be able to print to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent tablet with PC Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface is an excellent tablet (we replaced an iPad and got this in it's place). It has most if not all features of the other tablets out there and has Microsoft office as well which is an amazing bonus. After about a week my wife had transitioned 100% off of the iPad and didn't use it again besides to sync her content before we sold it. They TypeCover that you can get is amazing (not a fan of the TouchCover though).

    I would recommend this to a friend