Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
7XR-00001
SKU:
7411049
Your price for this item is $269.99

Customer reviews

Rating 4.3 out of 5 stars with 2178 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, keyboard, size, USB port, battery life, weight, inclusion of Microsoft Office, and price. Many appreciate the device's portability and screen quality. However, some customers express dissatisfaction with the app selection and operating system, while others mention occasional performance issues. The overall feedback suggests a generally positive experience, but with room for improvement in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,178 reviews
  • Cons mentioned:
    App selection

    Rated 4 out of 5 stars

    Great tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this thinking it was a laptop but in fact it is not. Most apps you can not download and the Microsoft store does not have most major apps. Overall, it serves its function of me being able to go online and do what I need to do. For the price I purchased it at, it definitely was a good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 7 yr. old. She loves watching things on it. I like that there is lots of free apps for it. It is perfect for the this she needs/likes to do. Her 2yr. old brother likes to watch Tom and Jerry with her. And play Screen smasher. It is easy for her to use and understand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for a college student

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface rt is overall a wonderful device that meets all the needs you would want from your laptop/tablet. The fact that it's both a tablet and a laptop makes it much more durable for you. My only complaint would be that it does have a tendency to lag when you try using your hands on the touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    my husband loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband likes the layout of the screen. Very easy to use. Battery life seems to be quite good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for a Mac person who needs Office on the go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Mac person in a Mac family, but I find it useful to have access to a fresh, portable version of Office (not a fan of Office for Mac) for both business & personal reasons. Love that this gives me that option. It is also great for general browsing when my kids hijack my other devices to play games.

    I would recommend this to a friend
  • Pros mentioned:
    Usb port

    Rated 4 out of 5 stars

    I take it everywhere!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall for my purposes this tablet is exactly what I need. I can use my phone as a hot spot and use ever aspect of the tablet. The fact it has a USP port is amazing because you can do so much more and save room. I'd advise it for a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hoping to use this as a replacement for my laptop. I liked the mobility of it and the screen size is great. Very clear screen (although I'm not very picky). Unfortunately the limitations of windows rt were too great so I returned it. However, if you are in the market for a good tablet, this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very nice tablet comparable to big brand names

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product I bought so far. I like not having a modem and computer monitor in my spare bedroom. This is convenient and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Surface RT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fun to use and I continue to be amazed at all the great things it can do. I look forward to traveling with it as it is very light. I bought a sleeve to protect it, and some ear buds and I am ready to go!

    I would recommend this to a friend
  • Pros mentioned:
    Usb port

    Rated 5 out of 5 stars

    Beats the heck out of the other Pad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that the Surface is a great product at an exceptional price, compared to the "other" pad. It comes with Microsoft Office Suite already loaded on it, so it works seamlessly as an extension of my laptop for presentations, documents and more. It integrates well with my other usb components and allows for easy transfer of data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does it all. Everything I need including office. Works perfectly with my Xbox, windows phone and Windows 8 computers. With remote desktop setup the rare time I need to run a desktop app I just connect to my Windows 8 desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great functions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would anyone buy an iproduct when you could get a Surface? Screen quality is amazing. Found all the apps that I could need. Office already loaded is amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    First tablet and love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first table and I love it. Its a little slow at time and you can't download programs but that's what the surface pro is for. Everyday I play with it I find something new so its not boring and hasn't got old. Window 8 take a little playing with to get use to because its not like window XP or windows 7 witch are very similar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best tablet for anyone who uses a Windows PC.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tablet and basic laptop. Even though you're limited to apps from the Windows store, if you only want to do the basics, the Surface is all you need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and loved it right away Familiar operating system, easy to setup and use. Ties in my windows login, sky drive and x box gamer tag. Some great games can be played on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats my old iPad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a laptop and an ipad for which I switch back and forth using which ever fits my needs while at school. The laptop's size can be an issue at times and the lack of productivity on the Ipad left me looking for something better. I have been using the Surface RT for the past month and have been pleasantly surprised with its productivity at school using excel and one note, not to mention the sky drive to save class syllabus and other pertinent documents. The surface coupled with Microsoft 365 on my laptop has created a "one-two" combination that is hard to beat. As soon as the apps get caught with apple and android the surface will be complete.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard
    Cons mentioned:
    App selection

    Rated 3 out of 5 stars

    Boring

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have rather gotten a cheap laptop than this. The detachable keyboard was awesome. However, Windows 8 has some unnecessary changes making the tablet annoying. The app store doesn't have much, and the games I try to ran crashed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Wish it included more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen image is clear and vibrant. Touch screen is sensitive enough to use without needing to push too hard. I am a fan of being able to buy a product and have the apps already available with it to do the tasks I needed it for. Unfortunately you have to pay separate for Office programming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it if you are a student and need to move around with your computer. Does almost everything a laptop does without the sore shoulder from lugging it around and it is compact.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great tablet for my personal use needs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lovethe touch-screen feature and the size of he screen.

    I would recommend this to a friend