Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front Standard. Microsoft - Surface - 32GB - Black.
  • Angle Standard. Microsoft - Surface - 32GB - Black.
  • Left Standard. Microsoft - Surface - 32GB - Black.
  • Right View. Microsoft - Surface - 32GB - Black.
  • Back Standard. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 1. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 2. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 3. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 4. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 5. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 6. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 7. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 8. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 10. Microsoft - Surface - 32GB - Black.

Microsoft - Surface - 32GB - Black

Model:
7XR-00001
SKU:
7411049
Highly rated by customers for:
Your price for this item is $269.99

Customer reviews

Rating 4.3 out of 5 stars with 2178 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, keyboard, size, USB port, battery life, weight, inclusion of Microsoft Office, and price. Many appreciate the device's portability and screen quality. However, some customers express dissatisfaction with the app selection and operating system, while others mention occasional performance issues. The overall feedback suggests a generally positive experience, but with room for improvement in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,178 reviews

  • Internet and Windows touch screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just think that the representative told me one thing and I bought another. MS and Excel are on the tablet but only a preview so I would have to purchase the actual package for $100 when this thing already cost me $800. Also I wanted to download some apps for my daughter and its always saying my connection is too slow with my wireless router. My ipad works fine but this gives issues and I bought it for school.

    No, I would not recommend this to a friend

  • A lot for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer but there is a big learning curve with windows 8 - cold space and all.

    I would recommend this to a friend

  • Love my Surface RT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was already a loyal Windows fan having recently purchased my second Windows phone. I bought the type cover in addition to the Surface RT and love both so much I may never use my laptop ever again! .

    I would recommend this to a friend

  • Great gift for the wife

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I have to say is this tablet make my wife happy she love it. Happy wife happy life.

    I would recommend this to a friend

  • Great for school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a tablet to write papers for school and this does the job, if your looking for a tablet to play games this is not the one for you but if you need s tablet that is productive this is for you.

    I would recommend this to a friend

  • Love It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product on black Friday and the price was great ($199.99). I only use to read books on kindle and play games.

    I would recommend this to a friend

  • This product is awesome, tablet and PC combined

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, lots of tremendous benefits with great easy to use windows 8 which is more functional and user friendly than originally anticipated. Highly recommended. Fabulous for the travler

    I would recommend this to a friend

  • good for my work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a buy for my sister . She loves it so far . The fact she can use a memory stick and can do her powerpoint presentations are the big plus.

    I would recommend this to a friend

  • So Far So Good!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am just really getting used to my Surface, but used it to conduct some business while I was away from home and loved it!!

    I would recommend this to a friend

  • A little trouble at first but employee helped.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall satisfied, employees are very helpful and know what they are talking about.

    I would recommend this to a friend

  • Good beginner tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this for beginner tablet purchaser. Priced right and easy to use

    I would recommend this to a friend

  • great product for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once it was set up, the surface was a sinch to use. love the features and graphics

    I would recommend this to a friend

  • Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use. It is mainly used for viewing and storing picture and video from game cameras. Great tablet.

    I would recommend this to a friend

  • Great for business use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use in court and out of the office, reviewing documents, editing documents, responding to emails, etc.

    I would recommend this to a friend

  • great gift for my daughter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    salesperson was a great help ... he walked us through everything

    I would recommend this to a friend

  • Good tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed in how many apps won't work on this tablet and how limited the windows store is in the kind of apps that are the most popular. I have a program that is not compatible with windows explorer and need to use Firefox but the surface doesn't allow the program. It is a good toy but not as good as it should be. Good if you only want to play some games, surf the internet or check email.

    I would recommend this to a friend

  • This is a Great tablet for meeting all my needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this tablet to any business person who is mobile. It is easy to take along on flights and makes a solid impression with clients.

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she loves it. Also bought the keyboard and they work great together. It doesn't work with Apple AirPort WIFI. I bought it on Black Friday for an excellent price.

    I would recommend this to a friend

  • Surface Tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for use at home. Got it new for $199. I love it! Its great for using on the run. Good screen. Wish things like keyboards was cheaper. Got one after market for less than half price.

    I would recommend this to a friend

  • very versatile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall a very handy electronic piece. I reallly liket the picture good contrast.

    I would recommend this to a friend
Page 73, Showing 1,441-1,460 of 2,178 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.