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Customer Ratings & Reviews

Model:
7XR-00001
SKU:
7411049
Your price for this item is $269.99

Customer reviews

Rating 4.3 out of 5 stars with 2178 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, keyboard, size, USB port, battery life, weight, inclusion of Microsoft Office, and price. Many appreciate the device's portability and screen quality. However, some customers express dissatisfaction with the app selection and operating system, while others mention occasional performance issues. The overall feedback suggests a generally positive experience, but with room for improvement in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,178 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Handy because of the Office Integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy for connecting to my work Exchange server and for working on PPT slides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for Christmas and she loves it. She can use it for school and playing games and her favorite thing, watching Netflix and Amazon prime movies. So for she loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as an iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not really user friendly. I still haven't been able to get my earthlink account in Outlook to work. Our newspaper is online and when I go there with the Surface it can hang a lot. The battery doesn't last as long as the one on my iPad. I still haven't figured out how to use most of the things there. All in all, my iPad is a lot better. If asked, I would recommend the iPad over the Surface.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great for using anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing the charge cord should be longer to be able to use when need charged

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift for new graduate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this! New college studen loves the office package on the device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    like that it works like a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had to choose I would probably purchase a different tablet. I don't like that you can not get android or apple aps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great to use for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has really great features and allows me to do things that could only be done on a computer. With the surface I can use it as a tablet if I want or a computer that's what I love about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet overall was not a bad product, however it was worth it to me to spend the extra money to purchase an iPad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tablet for anyone accustomed to windows.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tablet for my mother. She is only familiar with Microsoft and windows on her PC. She loves the Surface!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Fun. Easy to set up and use travels well not techie so I don't have to call I an expert to change things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for my daughter because she starting college and I think is a great for her to use in her school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fideo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this note book for my girl now my wife she’s my wife now she’s enjoy learning how to used as work notebook

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    clear image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great but I can't download some apps or games I use every day. Microsoft is only good for students.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returned doesn't support SilverLight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to use as a tablet for Time Warner cable and just surfing. Doesn't support Microsoft Silverlight or Flash.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a 6th grader homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Glad I got it. It connects to Wi-Fi real fast. I can use all aps that came with it and do my homework so far. Didn't need to get anything else yet. Hopefully it will print easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter that is in her Jr. year in college. The fact that it had the Microsoft Office suite preloaded was a game breaker for me to purchase this item....enjoy :-)

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    I like the fact that it's small.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but works slow and the keys on the keyboard gets stuck.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great tablet! Great Price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and she loves it!! Synchronizes with the cloud so she can get to all her documents with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great screen quality & functional speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good picture & functions. the only downside is this RT version will not work with old (2003) version of outlook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good proud, and very good price ($350). I recommend 100%.

    I would recommend this to a friend