Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front Standard. Microsoft - Surface - 32GB - Black.
  • Angle Standard. Microsoft - Surface - 32GB - Black.
  • Left Standard. Microsoft - Surface - 32GB - Black.
  • Right View. Microsoft - Surface - 32GB - Black.
  • Back Standard. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 1. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 2. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 3. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 4. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 5. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 6. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 7. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 8. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 10. Microsoft - Surface - 32GB - Black.

Microsoft - Surface - 32GB - Black

Model:
7XR-00001
SKU:
7411049
Highly rated by customers for:
Your price for this item is $269.99

Customer reviews

Rating 4.3 out of 5 stars with 2178 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, keyboard, size, USB port, battery life, weight, inclusion of Microsoft Office, and price. Many appreciate the device's portability and screen quality. However, some customers express dissatisfaction with the app selection and operating system, while others mention occasional performance issues. The overall feedback suggests a generally positive experience, but with room for improvement in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,178 reviews

  • Easy to use, lightweight, many, many features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet came at an excellent sale price - a tremendous value. Easy and fun to use, The features and apps are endless!

    I would recommend this to a friend

  • Good for price I got it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought on Black Friday for $200. If I had spent more on this I would have been upset. Windows RT is marketed just like windows 8 which is why I bought this tablet. I wasn't aware there were differences. Windows rt can't do many things as many plug ins do not operate on RT

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Microsoft Surface

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not find the Microsoft Surface to be a superior tablet to the iPad. It's slow and buggy; I got frustrated with it after two weeks of use and ended up giving it to a lower-level employee to utilize. Not the best purchase.

    No, I would not recommend this to a friend

  • great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased as a gift for my sister. She says it works great.

    I would recommend this to a friend

  • work well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with its operation easy to use works fine best purchase

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!. Great product! Great product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Got it on sale for great price

    I would recommend this to a friend

  • user friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the tablet it was for a different reason, I statred using itveverydsy and loved the functionality of it

    I would recommend this to a friend

  • great for school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think this is great for school and work. it is worth the money you pay for it.

    I would recommend this to a friend

  • Neat little tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a windows tablet so you can use your excel programs/macros. I like w8, but a classic option wouldn't be bad either

    I would recommend this to a friend

  • great on the go tablet/comp

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all a good purchase haven't had any problems with it.

    I would recommend this to a friend

  • ideal for work, school and play.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Black Friday deal. Thrilled with it for work and play.

    I would recommend this to a friend

  • Great TAblet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I can review pictures while on vacation. It's going to be great!

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item for school. It has windows pre loaded.

    I would recommend this to a friend

  • Great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I bought it for a friend who attend the university in Guyana and she said that she love it along with her ear buds.

    I would recommend this to a friend

  • Nice Tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great deal at Best Buy on Black Friday for only $199.

    I would recommend this to a friend

  • Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift for my daughter who loves it.

    I would recommend this to a friend

  • Perfect tablet for internet and games

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet is perfect and quick for internet usage at home or on the road. Games are downloaded and played with ease.

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great out in the field.i AM A TRAVELER S VERY HANDY. lIGHT TO CARRY

    I would recommend this to a friend

  • Good tablet, no support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this tablet for only a day when I found out that windows will not be supporting the windows rt anymore. They will focus on windows mobile and full windows 8.1 so you will not get any new apps or updates to your rt tablets. The 32gb was cut in half by the OS used on these tablets as well which I found to be just crazy. My asus tablet has 32gb and the OS for android uses maybe 3 to 4 GB at best not almost 16. For a cheap tablet for browsing web and doing smaller tasks I found this to be very reliable but I don't see spending more than $100 on something that is out of date and running a dead OS.

    No, I would not recommend this to a friend

  • Great all-around tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tablet. In fact, my brother bought one after seeing mine. It is a bit heavy; not bulky, but solidly built.

    I would recommend this to a friend
Page 84, Showing 1,661-1,680 of 2,178 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.