Customer Ratings & Reviews
- Model:
- HMU-00001
- SKU:
- 6181705
Rating by feature
- Battery Life
Rating 3.8 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the Surface Book 2's ease of use, excellent keyboard, and impressive battery life. Many appreciate its portability and lightweight design, finding the tablet mode particularly handy. While some find the price high, positive feedback on the device's functionality outweighs this concern.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Love this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had a MacBook laptop so transitioning into this laptop was different. It’s super easy to use and different.
I would recommend this to a friend - Pros mentioned:Ease of use
Exceeding my expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer and very versatile. Best buy employee was very helpful and answered all my questions
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really impressed with the ease of use and functionality of this computer. So far no issues at all and works great
I would recommend this to a friend - Pros mentioned:Ease of use
Versatility!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Iv enjoyed this laptop in the short time I’ve had it purely for the versatile use and solid build.
I would recommend this to a friend - Pros mentioned:Processor speed
It's Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.almost 6 months in and couldn't be happier. nothing about this computer is bad. it's fast and easy.
I would recommend this to a friend - Pros mentioned:Keyboard quality
good buy at good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 in 1 looks cool, comes with keyboard as well. it has all the features you expect on a tablet.
I would recommend this to a friend - Cons mentioned:Price
Great High end Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is awesome, it has all you can pretend in a high end laptop. For me is the best 2 in 1 you can buy. It's only drawback is it's high price.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your experience with us. We read every review and appreciate your feedback. We will be sure to pass it along to our team. We hope you continue to enjoy the device!
Best,
Amanda
Surface Customer Care
Best in class
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best 2 in 1 tablet laptop on the market. I used the surface pro series before getting the surface book and the upgrade is astronomical. I would have saved some money had I done my research and bought it from a third party vender or even walmart but it would have only been a few hundred dollars but even though I didn't save any money I'm glad I made the purchase.
I would recommend this to a friendA new fav
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is perfect. It works like a dream, there are a ton of way to personalize it so that it is perfect for you. I love that there are many apps that are compatible with this device as well. My biggest drawback of this computer, and the reason why I’m giving it 4 stars instead of 5 is that the battery life of the tablet alone is about 4hrs. You can definitely work around it though. I purchased a travel charger so I can still use it in tablet mode without the battery running down. I would definitely recommend this device.
I would recommend this to a friend- Pros mentioned:Battery life
Surface Book 2
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Surface Book 2. My husband had one, and recommended it when my Dell died!
I would recommend this to a friend - Pros mentioned:Processor speed
Awesome computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in all possible facets. Very fast and efficient, with solid typing and accessibility.
I would recommend this to a friend Greta laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical about it but it came out to be a great choice. Definitely recommend it for school
I would recommend this to a friendMy first lap top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with my new lap top ! I like how you can remove the screen and I’m still getting to know it so far so good ! I would of gave 5 stars but when I first got it on the third day it kept turning off or wouldn’t start I had to take back and they had to me the reason for it’s because it need updated . Literally need 10 updates ! So if you going to get surface lap top just update your self because the geek squad will charge you after the 15 days for “help updating” it ! But after the updates it a good butt lap top!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the great shout-out. Congratulations on purchasing your very first laptop! We're delighted you chose to give Surface Book 2 a try. We're so glad that our friends at Best Buy were able to help you get up-and-running with your Surface and Windows updates. In the future, here are some easy steps to make sure you are up-to-date: https://support.microsoft.com/en-us/help/4023505/surface-install-surface-and-windows-updates.
In addition, we're always happy to lend a helping hand. If you ever encounter questions or concerns about your Surface Book 2, please don't hesitate to reach out to our support team: https://support.microsoft.com/en-us/contactus/.
Cheers,
Jessica
Surface Customer Care
We want to hear your Surface story. Share your experience by leaving a review.
- Pros mentioned:Ease of use
Best laptop I’ve owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and does that I need. Love the 2 in 1. Starts up really fast which I like.
I would recommend this to a friend - Pros mentioned:Ease of use
Happy with use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice for campus use, easy to carry, easy to take notes, pics of screens in class, etc
I would recommend this to a friend Love it!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my laptop. It is great for school use and for entertainment purposes. I love using OneNote for my school notes instead of paper. I also like to draw and I love how this can fold or detach from the keyboard. Ive had it for about a year now and I’ve never had any problems. Only thing I find slightly annoying is the sound the charger makes when charging.
I would recommend this to a friend- Pros mentioned:Keyboard quality
Surfaces are great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We lucked out and bought this on sale, and have been super-happy with the Surfaces
I would recommend this to a friend - Pros mentioned:Keyboard quality
Great 2 in 1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the more firm keyboard over the regular Surface. So glad I made the switch.
I would recommend this to a friend - Pros mentioned:Weight
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is amazing. I like that I no longer need both a computer and a tablet. Lightweight.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Solid performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is a solid laptop/tablet. The aluminum keyboard is a lot better than the surface pro keyboard.
I would recommend this to a friend